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Outage and incident data over the last 30 days for Impexium.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
API | Active |
Cloud 1 | Active |
Cloud 2 | Active |
Cloud 3 | Active |
Cloud 4 | Active |
Cloud 5 | Active |
View the latest incidents for Impexium and check for official updates:
Description: Our team has resolved the performance issue, and Cloud 1 is now operating normally. If you experience any further performance problems, please open a support ticket. Thank you for your patience and understanding.
Status: Resolved
Impact: None | Started At: June 25, 2024, 4:30 p.m.
Description: Our team has resolved the performance issue, and Cloud 1 is now operating normally. If you experience any further performance problems, please open a support ticket. Thank you for your patience and understanding.
Status: Resolved
Impact: None | Started At: June 25, 2024, 4:30 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Maintenance | Started At: May 30, 2024, 2:12 p.m.
Description: This incident has been monitored and verified as resolved. No new reports.
Status: Resolved
Impact: None | Started At: Dec. 27, 2023, 1:27 p.m.
Description: **Incident Summary:** On 10/12/2023, Impexium clients hosted on Cloud 4 experienced a service disruption starting at 2:45 PM. **Root Cause:** The service disruption resulted from an unexpected spike in database activity. This surge overwhelmed our auditing system that tracks database operations, leading to performance degradation and the subsequent lockup of essential database processes on Cloud 4. Data Integrity remains intact; no data was lost. **Mitigation and Preventive Measures:** To mitigate the risk of a recurrence, we are implementing the following actions: * Optimizing the auditing system to handle increased workloads more efficiently. * Fine-tuning trigger configurations to reduce system overhead. We appreciate your patience and partnership. Please contact us at [support@impexium.com](mailto:support@impexium.com) should you have any additional questions.
Status: Postmortem
Impact: Critical | Started At: Oct. 12, 2023, 4:34 p.m.
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