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Is there an IgniteTech outage?

IgniteTech status: Systems Active

Last checked: 10 minutes ago

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IgniteTech outages and incidents

Outage and incident data over the last 30 days for IgniteTech.

There have been 1 outages or incidents for IgniteTech in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for IgniteTech

Outlogger tracks the status of these components for Xero:

Field Force Manager Active
Component Status
Field Force Manager Active

Latest IgniteTech outages and incidents.

View the latest incidents for IgniteTech and check for official updates:

Updates:

  • Time: Sept. 1, 2023, 8:42 a.m.
    Status: Resolved
    Update: This incident has now been resolved.
  • Time: Sept. 1, 2023, 5:48 a.m.
    Status: Investigating
    Update: We are investigating an issue with the Placeable product affecting some of our customers. Some places can not be mapped to the locations. This may cause inaccurate or incomplete location data for your business. We apologize for any inconvenience this may cause you and your customers. Our team is working hard to identify the root cause and resolve the issue as soon as possible. We will provide another update as soon as we have more information. Thank you for your patience and understanding.

Updates:

  • Time: Sept. 1, 2023, 9:17 p.m.
    Status: Resolved
    Update: Following the changes implemented for the issue related to Server Connectivity on specific devices, ongoing testing has uncovered no further signs of trouble related to the impacted server. We apologize for any inconvenience or difficulty you may have experienced due to this issue.
  • Time: Aug. 30, 2023, 3:11 a.m.
    Status: Monitoring
    Update: We have implemented a solution for the issue related to Server Connectivity on specific devices. We have identified and corrected a backend API server issue, and internal testing can no longer reproduce the issue but we are continuing to monitor the situation. We apologize for any inconvenience or difficulty you may have experienced due to this issue.
  • Time: Aug. 30, 2023, 3:08 a.m.
    Status: Investigating
    Update: Our team is actively investigating an issue with server connectivity impacting certain devices and we are working to identify the source of the issue reported. We will provide further updates as they become available.

Updates:

  • Time: Aug. 22, 2023, 3:07 p.m.
    Status: Resolved
    Update: We have received confirmation that the service has been restored following a restart of our core systems. That said, please raise a ticket with Customer Support if there are any issues with which you still require assistance.
  • Time: Aug. 22, 2023, 2:04 p.m.
    Status: Investigating
    Update: We are aware of an issue where some Tradebeam i-Supply customers are not able to complete shipments. Our Infrastructures Team is actively working to resolve this issue; we will notify you of any progress through further updates.

Updates:

  • Time: July 19, 2023, 8:31 a.m.
    Status: Resolved
    Update: Our team has fixed the issue, kiln is operational!
  • Time: July 19, 2023, 8:31 a.m.
    Status: Investigating
    Update: We're aware of the issue with Kiln not being accessible, we're working on fixing it.

Updates:

  • Time: July 3, 2023, 4:54 a.m.
    Status: Resolved
    Update: This issue was caused due to a backend issue and has now been resolved.
  • Time: July 3, 2023, 4:02 a.m.
    Status: Investigating
    Update: We have received reports of customers not being able to login and this is under investigation by our Infrastructure team.

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Frequently Asked Questions - IgniteTech

Is there a IgniteTech outage?
The current status of IgniteTech is: Systems Active
Where can I find the official status page of IgniteTech?
The official status page for IgniteTech is here
How can I get notified if IgniteTech is down or experiencing an outage?
To get notified of any status changes to IgniteTech, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of IgniteTech every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does IgniteTech do?
IgniteTech offers a platform for essential software solutions used by customers.

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