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Is there an Intrinio outage?

Intrinio status: Systems Active

Last checked: 4 minutes ago

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Intrinio outages and incidents

Outage and incident data over the last 30 days for Intrinio.

There have been 0 outages or incidents for Intrinio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Intrinio

Outlogger tracks the status of these components for Xero:

APIv1 Active
APIv2 Active
Component Status
Active
APIv1 Active
APIv2 Active

Latest Intrinio outages and incidents.

View the latest incidents for Intrinio and check for official updates:

Updates:

  • Time: July 3, 2023, 3:19 p.m.
    Status: Resolved
    Update: AWS capacity shortages were detected by Intrinio at the market open. These shortages from AWS prevented a critical server responsible for processing options volume from booting up at 9:30 EST. Alerted to the issue by our monitoring infrastructure, Intrinio engineers worked to route option volume to an auxiliary server, restoring access to options customers as quickly as possible.
  • Time: July 3, 2023, 2:24 p.m.
    Status: Investigating
    Update: Data is now flowing and we’ve started looking into logs to identify the issue and investigate what happened.
  • Time: July 3, 2023, 1:59 p.m.
    Status: Investigating
    Update: We are investigating a potential issue with real time options - via REST and websocket - that could be affecting some clients.

Updates:

  • Time: June 12, 2023, 8:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 12, 2023, 3:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 12, 2023, 3:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results. Data should be flowing now for real time options. We will update with more info shortly.
  • Time: June 12, 2023, 2:34 p.m.
    Status: Investigating
    Update: Some clients could be experiencing an issue when trying to connect to the websocket to stream real time options data. It may be affecting all of SDKs or just some. We are investigating what could be causing this.

Updates:

  • Time: May 17, 2023, 5:02 p.m.
    Status: Resolved
    Update: Upstream data provider had a hardware failure that resulted in temporary reduction in option data flow for some contracts.

Updates:

  • Time: May 15, 2023, 5:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 15, 2023, 2:18 p.m.
    Status: Monitoring
    Update: Data is flowing with no issues for the past 25-30 min. We are monitoring the situation for the next couple of hours.
  • Time: May 15, 2023, 1:42 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with real time and delayed options data this morning. Some customers are not able to connect to the feed via SDK and API, including websocket.

Updates:

  • Time: May 8, 2023, 4:40 p.m.
    Status: Resolved
    Update: There was an issue with a redis-cloud instance which affected us. It is now resolved.
  • Time: May 8, 2023, 2:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 8, 2023, 2:05 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 8, 2023, 1:48 p.m.
    Status: Investigating
    Update: Some customers are experiencing issues with real time stock prices via web API and websocket. We are investigating the issue.

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Frequently Asked Questions - Intrinio

Is there a Intrinio outage?
The current status of Intrinio is: Systems Active
Where can I find the official status page of Intrinio?
The official status page for Intrinio is here
How can I get notified if Intrinio is down or experiencing an outage?
To get notified of any status changes to Intrinio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Intrinio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Intrinio do?
Intrinio offers real-time financial data services, serving as a comprehensive guide throughout the entire data process for clients.

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