Is there an Intuiface outage?

Intuiface status: Systems Active

Last checked: 6 minutes ago

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Intuiface outages and incidents

Outage and incident data over the last 30 days for Intuiface.

There have been 0 outages or incidents for Intuiface in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Intuiface

Outlogger tracks the status of these components for Xero:

API Explorer Active
Management Console Active
Web Triggers Active
Charts & Dashboards Active
Data Processing Active
Headless CMS Base Servers Active
Headless CMS Media Repository Active
Headless CMS Web UI Active
System Information - GeoIP Active
Weather Active
Component Status
API Explorer Active
Management Console Active
Web Triggers Active
Active
Charts & Dashboards Active
Data Processing Active
Active
Headless CMS Base Servers Active
Headless CMS Media Repository Active
Headless CMS Web UI Active
Active
System Information - GeoIP Active
Weather Active

Latest Intuiface outages and incidents.

View the latest incidents for Intuiface and check for official updates:

Updates:

  • Time: Feb. 8, 2022, 6:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 8, 2022, 3:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 8, 2022, 3:28 p.m.
    Status: Monitoring
    Update: The issue was solved. We are continuing to monitor the situation.
  • Time: Feb. 8, 2022, 3:09 p.m.
    Status: Investigating
    Update: We are currently experiencing a server issue affecting my.intuiface.com and Analytics. More information in about 30 minutes.

Updates:

  • Time: Dec. 8, 2021, 7:41 a.m.
    Status: Resolved
    Update: AWS solved their outage around today around 12AM UTC. Both Intuiface H-CMS and Intuiface webtrigger API are working properly again.
  • Time: Dec. 7, 2021, 7:48 p.m.
    Status: Identified
    Update: AWS outages are still in course. It also affects Intuiface webtrigger API. AWS is seeing signs of improvement, but we are still monitoring. Latest message from AWS, which can be found at https://status.aws.amazon.com/
  • Time: Dec. 7, 2021, 6:57 p.m.
    Status: Identified
    Update: According to Amazon - https://status.aws.amazon.com/ - the root cause has been identified. However, an ETA for full recovery cannot yet be determined. As noted previously, this outage prevents the use of Intuiface Headless CMS. In addition, the Web Triggers API won't work.
  • Time: Dec. 7, 2021, 5:18 p.m.
    Status: Investigating
    Update: Amazon Web Services are currently experiencing an outage. This outage affects Intuiface H-CMS. H-CMS cannot be used in Intuiface Composer and the update of an H-CMS Base is not possible.

Updates:

  • Time: Aug. 26, 2021, 8:47 a.m.
    Status: Resolved
    Update: Version of Intuiface Composer 6.7.1 fixes the API Explorer issue
  • Time: Aug. 25, 2021, 9:33 p.m.
    Status: Monitoring
    Update: A new version of Intuiface Composer 6.7.1 has just been released that fixes the API Explorer issue. You only need to install this Composer version with no need to upgrade your Player if 6.7.0.
  • Time: Aug. 24, 2021, 7:27 a.m.
    Status: Identified
    Update: "The development of a fix is currently being finalized. Next is extensive testing."
  • Time: Aug. 23, 2021, 3:58 p.m.
    Status: Identified
    Update: API Explorer is available for use outside of Intuiface Composer. To do so, follow the instructions posted here in our online Help Center: https://support.intuiface.com/hc/en-us/articles/4405565524754
  • Time: Aug. 23, 2021, 3:50 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 23, 2021, 3:33 p.m.
    Status: Identified
    Update: We are working on a workaround for the use API Explorer. We will post it as soon as it is ready.
  • Time: Aug. 23, 2021, 10:09 a.m.
    Status: Identified
    Update: The issue was identified, The team is working on a fix.
  • Time: Aug. 23, 2021, 9:02 a.m.
    Status: Investigating
    Update: API Explorer cannot be accessed from within Intuiface Composer. The team is currently investigating the issue. More information in one hour.

Updates:

  • Time: Feb. 9, 2021, 10:29 a.m.
    Status: Resolved
    Update: The issue was fixed.
  • Time: Feb. 9, 2021, 10:22 a.m.
    Status: Investigating
    Update: The issue was identified.
  • Time: Feb. 9, 2021, 10:20 a.m.
    Status: Investigating
    Update: We are currently experiencing an issue in the Share & Deploy console. During an attempt to deploy an experience on a Player, you may get the message "Your Player is older than the version of Composer used to create this experience. You must upgrade Player to run it." along with a red exclamation mark on the Player’s row. While we are investigating and fixing this issue, you might try the following workaround: click the refresh button on the right top corner. Once performed, the red exclaim mark should disappear and you may proceed with experience deployment again. If the red exclamation mark is still showing, please refresh again.

Updates:

  • Time: Sept. 4, 2020, 5:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 4, 2020, 4:52 p.m.
    Status: Monitoring
    Update: A fix has been successfully applied and my.intuiface.com is back to normal. We will carefully monitor the situation over the next hour.
  • Time: Sept. 4, 2020, 4:46 p.m.
    Status: Investigating
    Update: The issue affecting my.intuiface.com has been identified and we are currently applying a fix. More information in about 20 minutes.
  • Time: Sept. 4, 2020, 4:35 p.m.
    Status: Investigating
    Update: We are currently experiencing a server issue affecting my.intuiface.com and Analytics. More information in about 30 minutes.

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Frequently Asked Questions - Intuiface

Is there a Intuiface outage?
The current status of Intuiface is: Systems Active
Where can I find the official status page of Intuiface?
The official status page for Intuiface is here
How can I get notified if Intuiface is down or experiencing an outage?
To get notified of any status changes to Intuiface, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Intuiface every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Intuiface do?
Intuiface is a platform for creating interactive digital signage without coding. Utilize touch, gestures, sensors, voice, and more.

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