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Is there an InVision outage?

InVision status: Systems Active

Last checked: 6 minutes ago

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InVision outages and incidents

Outage and incident data over the last 30 days for InVision.

There have been 0 outages or incidents for InVision in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for InVision

Outlogger tracks the status of these components for Xero:

Authentication Active
Freehand Active
Help Center Active
Notifications Active
Authentication Active
Craft Manager Active
Craft Sync Active
DSM plugin Active
Freehand plugin Active
DSM web view Active
Legacy DSM plugin for Sketch Active
Live Components Active
New DSM plugin for Sketch Active
Confluence Active
Jira Active
Slack Active
Trello Active
Authentication and user management Active
Boards Active
Commenting Active
Flat prototypes Active
Freehand Active
Inspect Active
Sharing Active
Authentication and user management Active
Boards Active
Commenting Active
Flat Prototypes Active
Inspect Active
Sharing Active
InVision iOS app Active
DesignBetter.co Active
Inside Design Blog Active
InVision Website Active
Component Status
Authentication Active
Freehand Active
Help Center Active
Notifications Active
Active
Authentication Active
Craft Manager Active
Craft Sync Active
DSM plugin Active
Freehand plugin Active
Active
DSM web view Active
Legacy DSM plugin for Sketch Active
Live Components Active
New DSM plugin for Sketch Active
Active
Confluence Active
Jira Active
Slack Active
Trello Active
Active
Authentication and user management Active
Boards Active
Commenting Active
Flat prototypes Active
Freehand Active
Inspect Active
Sharing Active
Active
Authentication and user management Active
Boards Active
Commenting Active
Flat Prototypes Active
Inspect Active
Sharing Active
Active
InVision iOS app Active
Active
DesignBetter.co Active
Inside Design Blog Active
InVision Website Active

Latest InVision outages and incidents.

View the latest incidents for InVision and check for official updates:

Updates:

  • Time: Jan. 3, 2023, 10:09 a.m.
    Status: Resolved
    Update: This incident has been resolved. Thank you for your patience and Happy New Year!
  • Time: Jan. 3, 2023, 4:16 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where users are unable to access our Support Hub (https://support.invisionapp.com/). In the meantime, if you need to submit a ticket, please email [email protected]. Apologies for any frustration this is causing!

Updates:

  • Time: Dec. 29, 2022, 4:57 p.m.
    Status: Resolved
    Update: Our engineers have deployed a fix affecting customers accessing V6 accounts at projects.invisionapp.com. Users should now be able to fully access their V6 InVision account. Please contact our Support team if you see any additional issues. We apologize for any inconvenience caused.
  • Time: Dec. 29, 2022, 4:08 p.m.
    Status: Investigating
    Update: We are actively investigating a problem that is impacting some InVision customers when accessing V6 accounts at projects.invisionapp.com. The account fails to load and error: "Something's gone wrong, but we're working on it." populates instead.

Updates:

  • Time: Dec. 19, 2022, 1:22 p.m.
    Status: Resolved
    Update: Our email provider has resolved the issue. The backlog of emails has been processed, and after monitoring our services over the weekend our email service is now operating again without delivery delays. Apologies for the inconvenience caused!
  • Time: Dec. 16, 2022, 9:01 p.m.
    Status: Investigating
    Update: Our email service provider is continuing to investigate this issue.
  • Time: Dec. 16, 2022, 8:24 p.m.
    Status: Investigating
    Update: The service provider we use for email is actively investigating this outage. We will update as soon as we have news.

Updates:

  • Time: Nov. 21, 2022, 9:28 p.m.
    Status: Resolved
    Update: This incident has been resolved. Users should now be able to create a Public Share Link for their V7 Board documents.
  • Time: Nov. 21, 2022, 9:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 21, 2022, 9:09 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 21, 2022, 8:36 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where V7 Cloud users may not be able to create a Public Share Link for their V7 Board documents.

Updates:

  • Time: Nov. 9, 2022, 6:28 p.m.
    Status: Resolved
    Update: Those affected V7 users can again access and create Board documents as before. Our apologies for the disruption.
  • Time: Nov. 9, 2022, 5:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented we are monitoring the results.
  • Time: Nov. 9, 2022, 5:11 p.m.
    Status: Investigating
    Update: Some users are unable to create new Boards, the Create button fails to generate the new Board document, and/or when attempting to access existing Board documents this fails and the pulsating InVision logo is seen instead.

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Frequently Asked Questions - InVision

Is there a InVision outage?
The current status of InVision is: Systems Active
Where can I find the official status page of InVision?
The official status page for InVision is here
How can I get notified if InVision is down or experiencing an outage?
To get notified of any status changes to InVision, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of InVision every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does InVision do?
InVision Freehand is a team collaboration tool designed for online whiteboarding and productivity, supporting the future of work.

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