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Is there an InVision outage?

InVision status: Systems Active

Last checked: 2 minutes ago

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InVision outages and incidents

Outage and incident data over the last 30 days for InVision.

There have been 0 outages or incidents for InVision in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for InVision

Outlogger tracks the status of these components for Xero:

Authentication Active
Freehand Active
Help Center Active
Notifications Active
Authentication Active
Craft Manager Active
Craft Sync Active
DSM plugin Active
Freehand plugin Active
DSM web view Active
Legacy DSM plugin for Sketch Active
Live Components Active
New DSM plugin for Sketch Active
Confluence Active
Jira Active
Slack Active
Trello Active
Authentication and user management Active
Boards Active
Commenting Active
Flat prototypes Active
Freehand Active
Inspect Active
Sharing Active
Authentication and user management Active
Boards Active
Commenting Active
Flat Prototypes Active
Inspect Active
Sharing Active
InVision iOS app Active
DesignBetter.co Active
Inside Design Blog Active
InVision Website Active
Component Status
Authentication Active
Freehand Active
Help Center Active
Notifications Active
Active
Authentication Active
Craft Manager Active
Craft Sync Active
DSM plugin Active
Freehand plugin Active
Active
DSM web view Active
Legacy DSM plugin for Sketch Active
Live Components Active
New DSM plugin for Sketch Active
Active
Confluence Active
Jira Active
Slack Active
Trello Active
Active
Authentication and user management Active
Boards Active
Commenting Active
Flat prototypes Active
Freehand Active
Inspect Active
Sharing Active
Active
Authentication and user management Active
Boards Active
Commenting Active
Flat Prototypes Active
Inspect Active
Sharing Active
Active
InVision iOS app Active
Active
DesignBetter.co Active
Inside Design Blog Active
InVision Website Active

Latest InVision outages and incidents.

View the latest incidents for InVision and check for official updates:

Updates:

  • Time: March 31, 2022, 1:01 a.m.
    Status: Resolved
    Update: We've resolved the issue that was causing screens to fail to load in V6. We are so sorry for the interruption this may have caused. If you're still encountering any ongoing issues, please reach out to our support team.
  • Time: March 31, 2022, 12:56 a.m.
    Status: Monitoring
    Update: Our team has deployed a fix to the V6 screen service and we are closely monitoring the results to ensure stability.
  • Time: March 31, 2022, 12:27 a.m.
    Status: Investigating
    Update: We are actively investigating a problem with manually uploaded screens in V6. Some screens appear to upload successfully, however, they fail to load upon refreshing the page.

Updates:

  • Time: March 31, 2022, 8:59 p.m.
    Status: Resolved
    Update: We have released an update to Craft Manager that resolves the issue. Affected users should update to Craft 1.2.0 going forward. We are so sorry for the interruption this may have caused. If you're still encountering any ongoing issues on the latest version, please reach out to our support team: [email protected].
  • Time: March 31, 2022, 7:48 a.m.
    Status: Monitoring
    Update: We are continuing to monitor the results of the fix. In the meantime, while we continue to work towards a permanent resolution, users should be able to revert back to an earlier version of Craft where this issue shouldn't occur. In order to roll back to Craft Manager 1.1.1, please fully uninstall Craft Manager and then download a new version from here: https://www.invisionapp.com/product/craft
  • Time: March 31, 2022, 3:45 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently monitoring the results.
  • Time: March 31, 2022, 1:28 a.m.
    Status: Identified
    Update: We've identified the cause of the problem causing Craft Sync to fail. Our engineering team is working to implement a solution for the issue.
  • Time: March 30, 2022, 10:39 p.m.
    Status: Investigating
    Update: We are actively investigating a problem that is preventing users from syncing artboards from Sketch using Craft Sync.

Updates:

  • Time: March 23, 2022, 11:08 p.m.
    Status: Resolved
    Update: Our engineers have since deployed a fix that has restored V6 services, and users should be able to access accounts and documents once more. Please reach out to our Support team if you see any additional issues accessing V6 account or documents. Our apologies for the disruption!
  • Time: March 23, 2022, 10:22 p.m.
    Status: Monitoring
    Update: Our team has deployed a fix to the V6 service and we are closely monitoring the results to ensure stability.
  • Time: March 23, 2022, 9:35 p.m.
    Status: Identified
    Update: We have identified the cause of the issue not allowing V6 users to access/load their account or share links. Our engineers have deployed a fix and we are seeing services restore. Our engineers will be continuing to investigate this issue further.
  • Time: March 23, 2022, 9:07 p.m.
    Status: Investigating
    Update: The issues with users being unable to access the InVision V6 Cloud platform does not impact our Private Cloud accounts. Our engineers are investigating this issue further. Please reach out to our Support team if you are encountering any issues accessing your V6 account.
  • Time: March 23, 2022, 8:59 p.m.
    Status: Investigating
    Update: Please note, this issue will also impact access to share links for V6 documents.
  • Time: March 23, 2022, 8:57 p.m.
    Status: Investigating
    Update: We are actively investigating a problem that is preventing users from accessing their accounts on InVision V6.

Updates:

  • Time: March 9, 2022, 10:07 p.m.
    Status: Resolved
    Update: Resolved - This incident has been resolved.
  • Time: March 9, 2022, 9:28 p.m.
    Status: Investigating
    Update: Our engineers are investigating an issue that is causing some hotspots in V7 to open an enlarged/zoomed-in version of the destination screen.

Updates:

  • Time: March 4, 2022, 12:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 3, 2022, 11:52 p.m.
    Status: Investigating
    Update: We are currently investigating reports of users being unable to send team invitations in V7.

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Frequently Asked Questions - InVision

Is there a InVision outage?
The current status of InVision is: Systems Active
Where can I find the official status page of InVision?
The official status page for InVision is here
How can I get notified if InVision is down or experiencing an outage?
To get notified of any status changes to InVision, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of InVision every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does InVision do?
InVision Freehand is a team collaboration tool designed for online whiteboarding and productivity, supporting the future of work.