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Is there an IPRO outage?

IPRO status: Systems Active

Last checked: a minute ago

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IPRO outages and incidents

Outage and incident data over the last 30 days for IPRO.

There have been 2 outages or incidents for IPRO in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for IPRO

Outlogger tracks the status of these components for Xero:

IPRO Cloud - CA Active
IPRO Cloud - EU Active
IPRO Cloud Login Portal Active
IPRO Cloud - US Active
IPRO Services Environment - Canada Active
IPRO Services Environment - USA Active
IPRO Services Environment - USA 2 Active
IPRO Services Environment - USA 3 Active
IPRO Refresh Group 1 Active
IPRO Refresh Group 2 Active
IPRO Refresh Group 3 Active
IPRO Refresh Group 4 Active
Component Status
IPRO Cloud - CA Active
IPRO Cloud - EU Active
IPRO Cloud Login Portal Active
IPRO Cloud - US Active
IPRO Services Environment - Canada Active
IPRO Services Environment - USA Active
IPRO Services Environment - USA 2 Active
IPRO Services Environment - USA 3 Active
Active
IPRO Refresh Group 1 Active
IPRO Refresh Group 2 Active
IPRO Refresh Group 3 Active
IPRO Refresh Group 4 Active

Latest IPRO outages and incidents.

View the latest incidents for IPRO and check for official updates:

Updates:

  • Time: Nov. 8, 2023, 1:25 p.m.
    Status: Resolved
    Update: MediaShuttle was unavailable on IPRO Cloud - US between 5am and 7am on 11/8.

Updates:

  • Time: Sept. 22, 2023, 4:08 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Sept. 22, 2023, 4:04 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with accessing Open Discovery cases in one of our hosted Cloud Environments.

Updates:

  • Time: Aug. 22, 2023, 12:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2023, 12:04 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 21, 2023, 11:38 p.m.
    Status: Investigating
    Update: We are currently investigating this issue. Access to the Cloud Portal (Citrix) is still operational. This is currently affecting CloudFiles.iprotech.com and FTP Transfers.

Updates:

  • Time: June 30, 2023, 10:39 p.m.
    Status: Resolved
    Update: ***Email functionality has been restored. We have been made aware of an intermediate email outage to [email protected] starting on Thursday, 6/29 9am EST. If you have not received a confirmation email back that your IPRO Services ticket/response has been submitted , please resend the emails to ensure that they were received.
  • Time: June 30, 2023, 10:37 p.m.
    Status: Investigating
    Update: Hello, We have been made aware of an intermediate email outage to [email protected] starting on Thursday, 6/29 9am EST. If you have not received a confirmation email back that your IPRO Services ticket/response has been submitted, please resend the emails to ensure that they were received.

Updates:

  • Time: June 17, 2023, 12:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 16, 2023, 11:37 p.m.
    Status: Investigating
    Update: We are aware of an issue where CloudFiles is currently inaccessible. This is also affecting connections from SFTP Clients like FileZilla. We are working to resolve this as quickly as possible.

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Frequently Asked Questions - IPRO

Is there a IPRO outage?
The current status of IPRO is: Systems Active
Where can I find the official status page of IPRO?
The official status page for IPRO is here
How can I get notified if IPRO is down or experiencing an outage?
To get notified of any status changes to IPRO, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of IPRO every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does IPRO do?
Discover and investigate with AI-powered eDiscovery service by Brainspace and NexLP.

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