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Is there an Jiminny outage?

Jiminny status: Systems Active

Last checked: 2 minutes ago

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Jiminny outages and incidents

Outage and incident data over the last 30 days for Jiminny.

There have been 0 outages or incidents for Jiminny in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jiminny

Outlogger tracks the status of these components for Xero:

Sidekick Active
Single Sign On (SSO) Active
Support Center Active
Video Services Active
Voice - PSTN Active
Voice - Web Audio Active
Audio-Video Pipeline Active
Dashboards Active
Live Coaching Active
OnDemand Active
Playback Active
Reporting Active
Transcription Engine Active
Close Active
Copper Active
HubSpot Active
Pipedrive Active
Salesforce Active
Google Calendar Sync Active
Microsoft Office Calendar Active
Google Meets Active
Microsoft Teams Active
Zoom Meetings Active
Aircall Active
Groove Active
HubSpot Dialer Active
Natterbox Active
Outreach Active
Salesloft Active
Inbound Dial Active
Media Recording Active
Outbound Dial Active
Phone Number Provisioning Active
SMS Active
Component Status
Sidekick Active
Single Sign On (SSO) Active
Support Center Active
Video Services Active
Voice - PSTN Active
Voice - Web Audio Active
Active
Audio-Video Pipeline Active
Dashboards Active
Live Coaching Active
OnDemand Active
Playback Active
Reporting Active
Transcription Engine Active
Active
Close Active
Copper Active
HubSpot Active
Pipedrive Active
Salesforce Active
Active
Google Calendar Sync Active
Microsoft Office Calendar Active
Active
Google Meets Active
Microsoft Teams Active
Zoom Meetings Active
Active
Aircall Active
Groove Active
HubSpot Dialer Active
Natterbox Active
Outreach Active
Salesloft Active
Active
Inbound Dial Active
Media Recording Active
Outbound Dial Active
Phone Number Provisioning Active
SMS Active

Latest Jiminny outages and incidents.

View the latest incidents for Jiminny and check for official updates:

Updates:

  • Time: March 8, 2021, 2:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 8, 2021, 2:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 8, 2021, 1:49 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 8, 2021, 10:09 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 8, 2021, 9:35 a.m.
    Status: Investigating
    Update: We are investigating reports of the Notetaker not joining some meetings.

Updates:

  • Time: March 8, 2021, 2:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 8, 2021, 2:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 8, 2021, 1:49 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 8, 2021, 10:09 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 8, 2021, 9:35 a.m.
    Status: Investigating
    Update: We are investigating reports of the Notetaker not joining some meetings.

Updates:

  • Time: Feb. 3, 2021, 9:13 p.m.
    Status: Resolved
    Update: We've seen data delays no longer occurring, and Zoom have also declared the incident resolved.
  • Time: Feb. 3, 2021, 6:31 p.m.
    Status: Monitoring
    Update: Data delays are subsiding and we're seeing an improvement in stability.
  • Time: Feb. 3, 2021, 6:31 p.m.
    Status: Monitoring
    Update: Data delays are subsiding and we're seeing an improvement in stability.
  • Time: Feb. 3, 2021, 3:53 p.m.
    Status: Investigating
    Update: Zoom are again experiencing data issues. This is causing the stream to either not connect, or in some cases the stream connects but the activity is stuck in processing when the meeting ends. For those stuck in processing, we will attempt to manually fix these. We will update in here once Zoom have further information.
  • Time: Feb. 3, 2021, 3:53 p.m.
    Status: Investigating
    Update: Zoom are again experiencing data issues. This is causing the stream to either not connect, or in some cases the stream connects but the activity is stuck in processing when the meeting ends. For those stuck in processing, we will attempt to manually fix these. We will update in here once Zoom have further information.

Updates:

  • Time: Feb. 2, 2021, 7:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 2, 2021, 7:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 2, 2021, 7:21 p.m.
    Status: Monitoring
    Update: Zoom have implemented a fix and are monitoring the impact.
  • Time: Feb. 2, 2021, 7:21 p.m.
    Status: Monitoring
    Update: Zoom have implemented a fix and are monitoring the impact.
  • Time: Feb. 2, 2021, 5:16 p.m.
    Status: Investigating
    Update: Zoom have acknowledged an issue with webhooks and posted an update to their status page: https://status.zoom.us/incidents/q5xmpmkyzpkx
  • Time: Feb. 2, 2021, 5:16 p.m.
    Status: Investigating
    Update: Zoom have acknowledged an issue with webhooks and posted an update to their status page: https://status.zoom.us/incidents/q5xmpmkyzpkx
  • Time: Feb. 2, 2021, 4:59 p.m.
    Status: Investigating
    Update: Our systems have detected an uptick in failure to stream Zoom meetings into Jiminny. The disruption appears to be due to the Zoom side of the streaming service. We're working with Zoom support to understand the impact.
  • Time: Feb. 2, 2021, 4:59 p.m.
    Status: Investigating
    Update: Our systems have detected an uptick in failure to stream Zoom meetings into Jiminny. The disruption appears to be due to the Zoom side of the streaming service. We're working with Zoom support to understand the impact.

Updates:

  • Time: Jan. 21, 2021, 7:10 p.m.
    Status: Resolved
    Update: As of 16:45 UTC Zoom streaming is operational again. The impact caused the majority of meetings from 07:00 UTC to not stream, and therefore are not playable in the Jiminny platform. If customers had local or cloud recording active, those recordings will be available in their Zoom account. The team sincerely apologizes for the inconvenience.
  • Time: Jan. 21, 2021, 4:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 21, 2021, 4:04 p.m.
    Status: Identified
    Update: We have identified the issue with Zoom being unable to connect to our encrypted stream endpoints. Whilst we wait for an update from Zoom, we are restoring unencrypted endpoints. We'll update once more when this is completed.
  • Time: Jan. 21, 2021, 2:51 p.m.
    Status: Investigating
    Update: We are investigating an uptick in reports of live streams stuck in "Preparing" state. We are working with our providers to understand the root cause.

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Frequently Asked Questions - Jiminny

Is there a Jiminny outage?
The current status of Jiminny is: Systems Active
Where can I find the official status page of Jiminny?
The official status page for Jiminny is here
How can I get notified if Jiminny is down or experiencing an outage?
To get notified of any status changes to Jiminny, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jiminny every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jiminny do?
Jiminny's AI-powered software records and analyzes conversations to boost sales with actionable insights, unlocking revenue potential.

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