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Is there an Jiminny outage?

Jiminny status: Systems Active

Last checked: 7 minutes ago

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Jiminny outages and incidents

Outage and incident data over the last 30 days for Jiminny.

There have been 0 outages or incidents for Jiminny in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jiminny

Outlogger tracks the status of these components for Xero:

Sidekick Active
Single Sign On (SSO) Active
Support Center Active
Video Services Active
Voice - PSTN Active
Voice - Web Audio Active
Audio-Video Pipeline Active
Dashboards Active
Live Coaching Active
OnDemand Active
Playback Active
Reporting Active
Transcription Engine Active
Close Active
Copper Active
HubSpot Active
Pipedrive Active
Salesforce Active
Google Calendar Sync Active
Microsoft Office Calendar Active
Google Meets Active
Microsoft Teams Active
Zoom Meetings Active
Aircall Active
Groove Active
HubSpot Dialer Active
Natterbox Active
Outreach Active
Salesloft Active
Inbound Dial Active
Media Recording Active
Outbound Dial Active
Phone Number Provisioning Active
SMS Active
Component Status
Sidekick Active
Single Sign On (SSO) Active
Support Center Active
Video Services Active
Voice - PSTN Active
Voice - Web Audio Active
Active
Audio-Video Pipeline Active
Dashboards Active
Live Coaching Active
OnDemand Active
Playback Active
Reporting Active
Transcription Engine Active
Active
Close Active
Copper Active
HubSpot Active
Pipedrive Active
Salesforce Active
Active
Google Calendar Sync Active
Microsoft Office Calendar Active
Active
Google Meets Active
Microsoft Teams Active
Zoom Meetings Active
Active
Aircall Active
Groove Active
HubSpot Dialer Active
Natterbox Active
Outreach Active
Salesloft Active
Active
Inbound Dial Active
Media Recording Active
Outbound Dial Active
Phone Number Provisioning Active
SMS Active

Latest Jiminny outages and incidents.

View the latest incidents for Jiminny and check for official updates:

Updates:

  • Time: Jan. 21, 2021, 7:10 p.m.
    Status: Resolved
    Update: As of 16:45 UTC Zoom streaming is operational again. The impact caused the majority of meetings from 07:00 UTC to not stream, and therefore are not playable in the Jiminny platform. If customers had local or cloud recording active, those recordings will be available in their Zoom account. The team sincerely apologizes for the inconvenience.
  • Time: Jan. 21, 2021, 4:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 21, 2021, 4:04 p.m.
    Status: Identified
    Update: We have identified the issue with Zoom being unable to connect to our encrypted stream endpoints. Whilst we wait for an update from Zoom, we are restoring unencrypted endpoints. We'll update once more when this is completed.
  • Time: Jan. 21, 2021, 2:51 p.m.
    Status: Investigating
    Update: We are investigating an uptick in reports of live streams stuck in "Preparing" state. We are working with our providers to understand the root cause.

Updates:

  • Time: Oct. 19, 2020, 9:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2020, 3:52 p.m.
    Status: Investigating
    Update: Zoom platform is currently returning errors intermittently. This is causing various issues such as meetings failing to import or stream. We have a case open with Zoom and will update once we hear more.

Updates:

  • Time: Oct. 19, 2020, 9:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2020, 3:52 p.m.
    Status: Investigating
    Update: Zoom platform is currently returning errors intermittently. This is causing various issues such as meetings failing to import or stream. We have a case open with Zoom and will update once we hear more.

Updates:

  • Time: Aug. 31, 2020, 8:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 31, 2020, 8:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 31, 2020, 8:04 p.m.
    Status: Monitoring
    Update: Mitigations have been put in place around network appliances, we are observing recovery
  • Time: Aug. 31, 2020, 8:04 p.m.
    Status: Monitoring
    Update: Mitigations have been put in place around network appliances, we are observing recovery
  • Time: Aug. 31, 2020, 6:56 p.m.
    Status: Investigating
    Update: Roughly 20% of calls are impacted. We await updates to resolution.
  • Time: Aug. 31, 2020, 6:56 p.m.
    Status: Investigating
    Update: Roughly 20% of calls are impacted. We await updates to resolution.
  • Time: Aug. 31, 2020, 5:43 p.m.
    Status: Investigating
    Update: Our upstream provider is experiencing network issues: https://status.twilio.com/incidents/csdzwn7fl16s This may cause the following issues: - outbound calls taking extended time to connect or timeout - inbound calls not routing to your phone - sms not being sent We apologise for the inconvenience
  • Time: Aug. 31, 2020, 5:43 p.m.
    Status: Investigating
    Update: Our upstream provider is experiencing network issues: https://status.twilio.com/incidents/csdzwn7fl16s This may cause the following issues: - outbound calls taking extended time to connect or timeout - inbound calls not routing to your phone - sms not being sent We apologise for the inconvenience

Updates:

  • Time: April 9, 2020, 8:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 9, 2020, 8:17 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 9, 2020, 8:13 a.m.
    Status: Identified
    Update: The issue is isolated to the Germany region and a fix has been implemented.
  • Time: April 9, 2020, 8 a.m.
    Status: Identified
    Update: We've seen an uptick in new failures for video services, including webcam and screen sharing. Our engineering team has escalated this to the service provider.

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Frequently Asked Questions - Jiminny

Is there a Jiminny outage?
The current status of Jiminny is: Systems Active
Where can I find the official status page of Jiminny?
The official status page for Jiminny is here
How can I get notified if Jiminny is down or experiencing an outage?
To get notified of any status changes to Jiminny, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jiminny every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jiminny do?
Jiminny's AI-powered software records and analyzes conversations to boost sales with actionable insights, unlocking revenue potential.

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