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Is there an Jiminny outage?

Jiminny status: Systems Active

Last checked: 9 minutes ago

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Jiminny outages and incidents

Outage and incident data over the last 30 days for Jiminny.

There have been 0 outages or incidents for Jiminny in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jiminny

Outlogger tracks the status of these components for Xero:

Sidekick Active
Single Sign On (SSO) Active
Support Center Active
Video Services Active
Voice - PSTN Active
Voice - Web Audio Active
Audio-Video Pipeline Active
Dashboards Active
Live Coaching Active
OnDemand Active
Playback Active
Reporting Active
Transcription Engine Active
Close Active
Copper Active
HubSpot Active
Pipedrive Active
Salesforce Active
Google Calendar Sync Active
Microsoft Office Calendar Active
Google Meets Active
Microsoft Teams Active
Zoom Meetings Active
Aircall Active
Groove Active
HubSpot Dialer Active
Natterbox Active
Outreach Active
Salesloft Active
Inbound Dial Active
Media Recording Active
Outbound Dial Active
Phone Number Provisioning Active
SMS Active
Component Status
Sidekick Active
Single Sign On (SSO) Active
Support Center Active
Video Services Active
Voice - PSTN Active
Voice - Web Audio Active
Active
Audio-Video Pipeline Active
Dashboards Active
Live Coaching Active
OnDemand Active
Playback Active
Reporting Active
Transcription Engine Active
Active
Close Active
Copper Active
HubSpot Active
Pipedrive Active
Salesforce Active
Active
Google Calendar Sync Active
Microsoft Office Calendar Active
Active
Google Meets Active
Microsoft Teams Active
Zoom Meetings Active
Active
Aircall Active
Groove Active
HubSpot Dialer Active
Natterbox Active
Outreach Active
Salesloft Active
Active
Inbound Dial Active
Media Recording Active
Outbound Dial Active
Phone Number Provisioning Active
SMS Active

Latest Jiminny outages and incidents.

View the latest incidents for Jiminny and check for official updates:

Updates:

  • Time: Feb. 14, 2020, 5:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 14, 2020, 5:37 p.m.
    Status: Monitoring
    Update: Our service provider has identified and addressed the outage. We're now seeing all calls successfully establishing audio in both directions. We'll continue to monitor and update this status with new information if necessary.
  • Time: Feb. 14, 2020, 4:51 p.m.
    Status: Investigating
    Update: We are observing an Increase in calls being terminated due to no audio being received. Our service provider is investigating and we will provide further updates in 1 hour

Updates:

  • Time: July 2, 2019, 3:18 p.m.
    Status: Resolved
    Update: The Jiminny Conference was unavailable between approximately 09.45 and 10.10 EDT due to an issue with a third-party CDN provider. This issue has now been resolved and we're removed that provider as a point of failure for conferences.
  • Time: July 2, 2019, 2:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 2, 2019, 2:18 p.m.
    Status: Identified
    Update: We've identified a networking issue with Cloudflare. This is affecting a number of services including the Web Conference and HubSpot integrations. We're following the incident at https://www.cloudflarestatus.com/ and working on mitigations.

Updates:

  • Time: July 2, 2019, 3:18 p.m.
    Status: Resolved
    Update: The Jiminny Conference was unavailable between approximately 09.45 and 10.10 EDT due to an issue with a third-party CDN provider. This issue has now been resolved and we're removed that provider as a point of failure for conferences.
  • Time: July 2, 2019, 2:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 2, 2019, 2:18 p.m.
    Status: Identified
    Update: We've identified a networking issue with Cloudflare. This is affecting a number of services including the Web Conference and HubSpot integrations. We're following the incident at https://www.cloudflarestatus.com/ and working on mitigations.

Updates:

  • Time: June 28, 2019, 12:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 28, 2019, 12:17 p.m.
    Status: Monitoring
    Update: Our search cluster is now fully restored and we're no longer seeing errors.
  • Time: June 28, 2019, 12:10 p.m.
    Status: Identified
    Update: We've identified one of our search nodes failed. This has been removed from the cluster. We expect to see an improvement in service availability.
  • Time: June 28, 2019, 12:07 p.m.
    Status: Investigating
    Update: We've seen an uplift in error rates throughout the platform. We're in the process of investigating the failing service. Next update in 10 minutes.

Updates:

  • Time: June 28, 2019, 12:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 28, 2019, 12:17 p.m.
    Status: Monitoring
    Update: Our search cluster is now fully restored and we're no longer seeing errors.
  • Time: June 28, 2019, 12:10 p.m.
    Status: Identified
    Update: We've identified one of our search nodes failed. This has been removed from the cluster. We expect to see an improvement in service availability.
  • Time: June 28, 2019, 12:07 p.m.
    Status: Investigating
    Update: We've seen an uplift in error rates throughout the platform. We're in the process of investigating the failing service. Next update in 10 minutes.

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Frequently Asked Questions - Jiminny

Is there a Jiminny outage?
The current status of Jiminny is: Systems Active
Where can I find the official status page of Jiminny?
The official status page for Jiminny is here
How can I get notified if Jiminny is down or experiencing an outage?
To get notified of any status changes to Jiminny, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jiminny every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jiminny do?
Jiminny's AI-powered software records and analyzes conversations to boost sales with actionable insights, unlocking revenue potential.

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