Company Logo

Is there an Jira Align outage?

Jira Align status: Systems Active

Last checked: 4 minutes ago

Get notified about any outages, downtime or incidents for Jira Align and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Jira Align outages and incidents

Outage and incident data over the last 30 days for Jira Align.

There have been 1 outages or incidents for Jira Align in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Jira Align

Outlogger tracks the status of these components for Xero:

AWS ec2-ap-southeast-2 Active
AWS ec2-eu-central-1 Active
AWS ec2-us-east-2 Active
AWS elb-ap-southeast-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-east-2 Active
AWS glue-ap-southeast-2 Active
AWS glue-eu-central-1 Active
AWS glue-us-east-2 Active
AWS rds-ap-southeast-2 Active
AWS rds-eu-central-1 Active
AWS rds-us-east-2 Active
AWS ses-ap-southeast-2 Active
AWS ses-eu-central-1 Active
AWS ses-us-east-1 Active
Pod 1 Active
Pod 10 Active
Pod 11 Active
Pod 12 Active
Pod 13 Active
Pod 14 Active
Pod 15 Active
Pod 16 Active
Pod 17 Active
Pod 18 Active
Pod 19 Active
Pod 2 Active
Pod 20 Active
Pod 21 Active
Pod 22 Active
Pod 23 Active
Pod 24 Active
Pod 25 Active
Pod 26 Active
Pod 27 Active
Pod 28 Active
Pod 29 Active
Pod 3 Active
Pod 30 Active
Pod 31 Active
Pod 32 Active
Pod 33 Active
Pod 34 Active
Pod 35 Active
Pod 36 Active
Pod 37 Active
Pod 38 Active
Pod 39 Active
Pod 4 Active
Pod 40 Active
Pod 41 Active
Pod 42 Active
Pod 43 Active
Pod 44 Active
Pod 44 Active
Pod 45 Active
Pod 46 Active
Pod 47 Active
Pod 48 Active
Pod 49 Active
Pod 5 Active
Pod 6 Active
Pod 7 Active
Pod 8 Active
Pod 9 Active
Component Status
AWS ec2-ap-southeast-2 Active
AWS ec2-eu-central-1 Active
AWS ec2-us-east-2 Active
AWS elb-ap-southeast-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-east-2 Active
AWS glue-ap-southeast-2 Active
AWS glue-eu-central-1 Active
AWS glue-us-east-2 Active
AWS rds-ap-southeast-2 Active
AWS rds-eu-central-1 Active
AWS rds-us-east-2 Active
AWS ses-ap-southeast-2 Active
AWS ses-eu-central-1 Active
AWS ses-us-east-1 Active
Pod 1 Active
Pod 10 Active
Pod 11 Active
Pod 12 Active
Pod 13 Active
Pod 14 Active
Pod 15 Active
Pod 16 Active
Pod 17 Active
Pod 18 Active
Pod 19 Active
Pod 2 Active
Pod 20 Active
Pod 21 Active
Pod 22 Active
Pod 23 Active
Pod 24 Active
Pod 25 Active
Pod 26 Active
Pod 27 Active
Pod 28 Active
Pod 29 Active
Pod 3 Active
Pod 30 Active
Pod 31 Active
Pod 32 Active
Pod 33 Active
Pod 34 Active
Pod 35 Active
Pod 36 Active
Pod 37 Active
Pod 38 Active
Pod 39 Active
Pod 4 Active
Pod 40 Active
Pod 41 Active
Pod 42 Active
Pod 43 Active
Pod 44 Active
Pod 44 Active
Pod 45 Active
Pod 46 Active
Pod 47 Active
Pod 48 Active
Pod 49 Active
Pod 5 Active
Pod 6 Active
Pod 7 Active
Pod 8 Active
Pod 9 Active

Latest Jira Align outages and incidents.

View the latest incidents for Jira Align and check for official updates:

Updates:

  • Time: Aug. 11, 2023, 12:03 p.m.
    Status: Resolved
    Update: Between 10:25 UTC to 11:25 UTC we experienced degraded functionality for Jira Align. The issue has been resolved and the service is operating normally.
  • Time: Aug. 11, 2023, 11:39 a.m.
    Status: Investigating
    Update: We are investigating reports of intermittent errors for some Jira Align Cloud customers. We will provide more details once we identify the root cause.

Updates:

  • Time: Aug. 2, 2023, 3:59 p.m.
    Status: Resolved
    Update: We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.
  • Time: Aug. 2, 2023, 2:25 p.m.
    Status: Monitoring
    Update: We have identified the root cause of the Sign-ups, Product Activation, and Billing not working and have mitigated the problem. We are now monitoring closely.
  • Time: Aug. 2, 2023, 1:41 p.m.
    Status: Investigating
    Update: We are investigating an issue with Sign-ups, Product Activation, and Billing that is impacting all of our Cloud Customers. We will provide more details within the next hour.

Updates:

  • Time: Aug. 2, 2023, 3:59 p.m.
    Status: Resolved
    Update: We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.
  • Time: Aug. 2, 2023, 2:25 p.m.
    Status: Monitoring
    Update: We have identified the root cause of the Sign-ups, Product Activation, and Billing not working and have mitigated the problem. We are now monitoring closely.
  • Time: Aug. 2, 2023, 1:41 p.m.
    Status: Investigating
    Update: We are investigating an issue with Sign-ups, Product Activation, and Billing that is impacting all of our Cloud Customers. We will provide more details within the next hour.

Updates:

  • Time: July 14, 2023, 5:04 a.m.
    Status: Postmortem
    Update: ### **SUMMARY** We understand the importance of providing reliable and consistent service to our valued customers. On July 6, 2023, from 03:52 to 15:11 UTC, we experienced an issue with an upgraded version of a third-party tool that functions as our internal artifact management system. Despite our monitoring system identifying the incident within two minutes, this issue led to the degradation of the scaling capabilities of our internal hosting platform, resulting in service degradation or outages for customers of Atlassian cloud. In response to this situation, we are taking immediate measures to enhance the stability of our system and prevent similar issues from re-occurring. ### **IMPACT** This incident affected multiple regions and products due to the diminished scaling capabilities of our internal hosting platform. In most products and offerings, customers faced reduced functionality, slower response times, and limited access to specific features. ### **ROOT CAUSE** The root cause of the incident was the introduction of new functionality in a third-party tool that functions as our internal artifact management system. It led to an unexpected increase in the load on the primary database of the artifact system. Upon identifying and localizing the problem, we promptly adjusted the system configuration to regain stability. ### **REMEDIAL ACTIONS PLAN & NEXT STEPS** Over the next months, we will enact a temporary freeze on non-critical upgrades of the artifact management system, and we will focus our efforts on three high-priority initiatives: 1. **Enhancing system scaling:** We prioritized work ensuring that downtime in a critical infrastructure component does not affect the scaling of other components. We expect to complete this initiative within the next two months. 2. **Reducing interdependencies:** We are working to mitigate the risk of potential cascading failures by ensuring that significant system components are able to operate independently in the case of issues. Initiatives 1 and 2 are already in progress but have been given priority to be completed as soon as possible. 3. **Strengthening testing procedures:** Alongside these initiatives, we are addressing the need for even more stringent testing procedures than we already have in place to prevent potential issues in future updates. We are committed to collaborating closely with our technology partners to ensure the most optimal experience for our customers. We apologize for any inconvenience caused by this incident and appreciate your understanding. Our team is dedicated to continually improving our systems and processes to provide you with the exceptional service you deserve. Thank you for your continued support and trust in us. Sincerely, Atlassian Customer Support
  • Time: July 6, 2023, 3:37 p.m.
    Status: Resolved
    Update: We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved and the service is operating normally.
  • Time: July 6, 2023, 1:17 p.m.
    Status: Monitoring
    Update: We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products, including Jira Software, Jira Service Management and Confluence, and customers. This issue had lead to a performance impact and, in some cases, outages. We have implemented a fix to resolve the issue and recovery is in progress.
  • Time: July 6, 2023, 11:18 a.m.
    Status: Identified
    Update: We are investigating an issue with an internal infrastructure component that is impacting multiple Cloud products, including Jira Software, Bitbucket, Jira Service Management and Confluence, and customers. These issues include performance impact and, in some cases, outages. Users may experience slow loading and uploading of attachments, login issues or inability for new customers to sign up. We have identified the root cause and are actively working on the service recovery.

Updates:

  • Time: July 14, 2023, 5:04 a.m.
    Status: Postmortem
    Update: ### **SUMMARY** We understand the importance of providing reliable and consistent service to our valued customers. On July 6, 2023, from 03:52 to 15:11 UTC, we experienced an issue with an upgraded version of a third-party tool that functions as our internal artifact management system. Despite our monitoring system identifying the incident within two minutes, this issue led to the degradation of the scaling capabilities of our internal hosting platform, resulting in service degradation or outages for customers of Atlassian cloud. In response to this situation, we are taking immediate measures to enhance the stability of our system and prevent similar issues from re-occurring. ### **IMPACT** This incident affected multiple regions and products due to the diminished scaling capabilities of our internal hosting platform. In most products and offerings, customers faced reduced functionality, slower response times, and limited access to specific features. ### **ROOT CAUSE** The root cause of the incident was the introduction of new functionality in a third-party tool that functions as our internal artifact management system. It led to an unexpected increase in the load on the primary database of the artifact system. Upon identifying and localizing the problem, we promptly adjusted the system configuration to regain stability. ### **REMEDIAL ACTIONS PLAN & NEXT STEPS** Over the next months, we will enact a temporary freeze on non-critical upgrades of the artifact management system, and we will focus our efforts on three high-priority initiatives: 1. **Enhancing system scaling:** We prioritized work ensuring that downtime in a critical infrastructure component does not affect the scaling of other components. We expect to complete this initiative within the next two months. 2. **Reducing interdependencies:** We are working to mitigate the risk of potential cascading failures by ensuring that significant system components are able to operate independently in the case of issues. Initiatives 1 and 2 are already in progress but have been given priority to be completed as soon as possible. 3. **Strengthening testing procedures:** Alongside these initiatives, we are addressing the need for even more stringent testing procedures than we already have in place to prevent potential issues in future updates. We are committed to collaborating closely with our technology partners to ensure the most optimal experience for our customers. We apologize for any inconvenience caused by this incident and appreciate your understanding. Our team is dedicated to continually improving our systems and processes to provide you with the exceptional service you deserve. Thank you for your continued support and trust in us. Sincerely, Atlassian Customer Support
  • Time: July 6, 2023, 3:37 p.m.
    Status: Resolved
    Update: We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved and the service is operating normally.
  • Time: July 6, 2023, 1:17 p.m.
    Status: Monitoring
    Update: We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products, including Jira Software, Jira Service Management and Confluence, and customers. This issue had lead to a performance impact and, in some cases, outages. We have implemented a fix to resolve the issue and recovery is in progress.
  • Time: July 6, 2023, 11:18 a.m.
    Status: Identified
    Update: We are investigating an issue with an internal infrastructure component that is impacting multiple Cloud products, including Jira Software, Bitbucket, Jira Service Management and Confluence, and customers. These issues include performance impact and, in some cases, outages. Users may experience slow loading and uploading of attachments, login issues or inability for new customers to sign up. We have identified the root cause and are actively working on the service recovery.

Check the status of similar companies and alternatives to Jira Align

Atlassian
Atlassian

Systems Active

Zoom
Zoom

Systems Active

Dropbox
Dropbox

Systems Active

Miro
Miro

Systems Active

TeamViewer
TeamViewer

Systems Active

Lucid Software
Lucid Software

Systems Active

Restaurant365
Restaurant365

Systems Active

Mural
Mural

Systems Active

Zenefits
Zenefits

Systems Active

Retool
Retool

Systems Active

Splashtop
Splashtop

Systems Active

Hiver
Hiver

Systems Active

Frequently Asked Questions - Jira Align

Is there a Jira Align outage?
The current status of Jira Align is: Systems Active
Where can I find the official status page of Jira Align?
The official status page for Jira Align is here
How can I get notified if Jira Align is down or experiencing an outage?
To get notified of any status changes to Jira Align, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira Align every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira Align do?
Jira Align allows teams to work in Jira Software while expanding coordination and planning to program, portfolio, and enterprise levels.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free