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Is there an Jira outage?

Jira status: Systems Active

Last checked: 7 minutes ago

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Jira outages and incidents

Outage and incident data over the last 30 days for Jira.

There have been 11 outages or incidents for Jira in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira

Outlogger tracks the status of these components for Xero:

Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active
Component Status
Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active

Latest Jira outages and incidents.

View the latest incidents for Jira and check for official updates:

Updates:

  • Time: Nov. 22, 2024, 4:22 p.m.
    Status: Resolved
    Update: Between 07:50 UTC to 11:31 UTC, some customers experienced previews of attachments unavailable for Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.
  • Time: Nov. 22, 2024, 4:03 p.m.
    Status: Monitoring
    Update: We have identified the root cause of the issue of previews not being available for some attachments and mitigated the problem for new uploads and frequently viewed files that were affected by this issue. The rest of the previews are gradually being regenerated. We are now monitoring this closely.
  • Time: Nov. 22, 2024, 12:23 p.m.
    Status: Identified
    Update: We continue to work on resolving the previews unavailability for Confluence and Jira attachments. We have identified the root cause and expect recovery shortly. The issue will not be seen (ie., preview will be available) for new attachment uploads. We are working on remediating the impacted previews.
  • Time: Nov. 22, 2024, 11:11 a.m.
    Status: Investigating
    Update: We are investigating reports of intermittent errors for some Confluence and Jira Cloud customers where attachment previews are not loading. The attachments are available for download. We will provide more details once we identify the root cause.

Updates:

  • Time: Nov. 21, 2024, 3:34 p.m.
    Status: Resolved
    Update: We have identified the root cause of the recent issue affecting Epic panels not loading and have successfully applied a fix. The issue is now resolved.
  • Time: Nov. 21, 2024, 3:04 p.m.
    Status: Investigating
    Update: We are currently investigating this issue and we'll be providing more updates here

Updates:

  • Time: Nov. 6, 2024, 9:58 p.m.
    Status: Resolved
    Update: The issues affecting certain tenants have been successfully resolved, and the impact has been fully mitigated at this time.
  • Time: Nov. 6, 2024, 6:37 p.m.
    Status: Identified
    Update: Our team has identified the root cause and is actively working on a solution. In the meantime, you can proceed with the migration as long as your team doesn't select AR Plans or if you downgrade to JCMA 1.12.09. We will provide an update as soon as the issue is resolved.
  • Time: Nov. 6, 2024, 5:27 p.m.
    Status: Investigating
    Update: We are investigating reports of migrations getting stuck for Customers who are migrating Jira selecting AR plans via JCMA. All the customers using JCMA 1.12.10 will be affected. We will provide further updates within the next hour.

Updates:

  • Time: Nov. 6, 2024, 9:59 a.m.
    Status: Resolved
    Update: Between 06/Nov/24 12:00 AM UTC to 06/Nov/24 9:22 AM UTC, we experienced Automation Audit Logs not loading for customers intermittently for Confluence, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.
  • Time: Nov. 6, 2024, 6:11 a.m.
    Status: Investigating
    Update: We are investigating cases of degraded performance with the Automation logs for Confluence, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. However, automation rule runs are not impacted. We will provide more details within the next hour.

Updates:

  • Time: Nov. 5, 2024, 11:55 p.m.
    Status: Resolved
    Update: Between 08:00 UTC to 23:00 UTC, we experienced an issue where all epic colours are displaying as purple in timelines and boards for some customer. The issue has been resolved and the service is operating normally.
  • Time: Nov. 5, 2024, 11:08 p.m.
    Status: Identified
    Update: We continue to work on resolving the issue where all epic colours are displaying as purple in timelines and boards. We have identified the root cause and expect full recovery shortly.
  • Time: Nov. 5, 2024, 9:55 p.m.
    Status: Investigating
    Update: We are currently investigating an issue in Jira Cloud where all epic colors are displaying as purple in timelines and boards, and we are working to resolve it as quickly as possible.

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Frequently Asked Questions - Jira

Is there a Jira outage?
The current status of Jira is: Systems Active
Where can I find the official status page of Jira?
The official status page for Jira is here
How can I get notified if Jira is down or experiencing an outage?
To get notified of any status changes to Jira, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira do?
Jira is a project management tool that helps agile teams plan, track, and release software. It enables users to achieve seemingly impossible tasks.

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