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Is there an Jira outage?

Jira status: Systems Active

Last checked: 4 minutes ago

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Jira outages and incidents

Outage and incident data over the last 30 days for Jira.

There have been 10 outages or incidents for Jira in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira

Outlogger tracks the status of these components for Xero:

Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active
Component Status
Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active

Latest Jira outages and incidents.

View the latest incidents for Jira and check for official updates:

Updates:

  • Time: July 22, 2024, 5:41 a.m.
    Status: Resolved
    Update: Between 12:57 AM UTC to 05:07 AM UTC, some customers experienced being redirected to the projects list page or the JSM chat configuration page for Jira Service Management, Jira, and Atlassian Developer. The root cause was a change to front end code to introduce new routing rules for JSM chat. These rules conflicted with rules created for Connect app configuration, and this caused request to app configuration to be routed to the incorrect page. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.
  • Time: July 22, 2024, 5:13 a.m.
    Status: Monitoring
    Update: We have identified the root cause of the problem that was causing clicks on application configuration to be redirected to either the projects list or the JSM Chat configuration page and have mitigated the problem. We are now monitoring closely.
  • Time: July 22, 2024, 2:09 a.m.
    Status: Identified
    Update: We continue to work on resolving the issue affecting clicking on application configuration for Jira Service Management, Jira, and Atlassian Developer. We have identified that it also impacts Jira Service Management and are reviewing the fix, service should be restored shortly.
  • Time: July 22, 2024, 1:31 a.m.
    Status: Identified
    Update: We continue to work on resolving the being redirected to the project list when configuring or clicking on an application. We have identified the root cause and teams are preparing a fix. We hope to have service restored shortly.
  • Time: July 22, 2024, 1:05 a.m.
    Status: Investigating
    Update: We are investigating reports of if application configuration pages being redirected to the Jira projects list. We are investigating and will provide further details.

Updates:

  • Time: July 10, 2024, 8:54 a.m.
    Status: Resolved
    Update: Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. The issue has been resolved and future emails will flow normally.
  • Time: July 10, 2024, 1:06 a.m.
    Status: Identified
    Update: We continue to work on resolving the Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. We have identified the root cause.
  • Time: July 10, 2024, 1:06 a.m.
    Status: Identified
    Update: We continue to work on resolving the Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. We have identified the root cause.
  • Time: July 10, 2024, 12:49 a.m.
    Status: Investigating
    Update: We are investigating reports of intermittent errors whilst sending Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.
  • Time: July 10, 2024, 12:49 a.m.
    Status: Investigating
    Update: We are investigating reports of intermittent errors whilst sending Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.

Updates:

  • Time: July 4, 2024, 12:36 a.m.
    Status: Resolved
    Update: Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced issue creation and project for Jira. The issue has been resolved and the service is operating normally.
  • Time: July 3, 2024, 10:33 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 3, 2024, 10:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 3, 2024, 8:51 p.m.
    Status: Investigating
    Update: We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.

Updates:

  • Time: July 4, 2024, 12:36 a.m.
    Status: Resolved
    Update: Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced issue creation and project for Jira. The issue has been resolved and the service is operating normally.
  • Time: July 3, 2024, 10:33 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 3, 2024, 10:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 3, 2024, 8:51 p.m.
    Status: Investigating
    Update: We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.

Updates:

  • Time: June 21, 2024, 8:40 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2024, 8:36 a.m.
    Status: Identified
    Update: Between <01:15 UTC> to <08:03 UTC>, the copy production data to sandbox was unavailable for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
  • Time: June 21, 2024, 6:06 a.m.
    Status: Identified
    Update: We are investigating reports that the option to copy production data to the sandbox is not available. We have identified the root cause and are rolling out the fix.

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Frequently Asked Questions - Jira

Is there a Jira outage?
The current status of Jira is: Systems Active
Where can I find the official status page of Jira?
The official status page for Jira is here
How can I get notified if Jira is down or experiencing an outage?
To get notified of any status changes to Jira, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira do?
Jira is a project management tool that helps agile teams plan, track, and release software. It enables users to achieve seemingly impossible tasks.

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