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Is there an Jira outage?

Jira status: Systems Active

Last checked: 6 minutes ago

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Jira outages and incidents

Outage and incident data over the last 30 days for Jira.

There have been 10 outages or incidents for Jira in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira

Outlogger tracks the status of these components for Xero:

Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active
Component Status
Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active

Latest Jira outages and incidents.

View the latest incidents for Jira and check for official updates:

Updates:

  • Time: May 14, 2024, 3:30 a.m.
    Status: Resolved
    Update: Between 2024-05-13 11:30 PM UTC and 2024-05-14 2:30 AM UTC, we experienced an issue with text fields that affected Jira Cloud customers. The issue has been resolved and the service is now operating normally.
  • Time: May 14, 2024, 2:48 a.m.
    Status: Monitoring
    Update: The fix has been deployed successfully and we are now monitoring this closely. We will provide further updates within the next hour.
  • Time: May 14, 2024, 2:04 a.m.
    Status: Identified
    Update: We have identified the root cause and we are currently working on deploying the fix. We will share further updates as we progress.
  • Time: May 14, 2024, 1:54 a.m.
    Status: Investigating
    Update: We continue to work on resolving the issue with text fields that are impacting Jira Cloud customers. As an interim workaround, users may add text to Jira issues by copying and pasting text from an external text editor. The next update will be shared within the next hour.
  • Time: May 14, 2024, 1:01 a.m.
    Status: Investigating
    Update: We are investigating an issue with text fields that is impacting Jira Cloud customers. We will provide more details within the next hour.

Updates:

  • Time: May 10, 2024, 9:44 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 10, 2024, 9:41 a.m.
    Status: Monitoring
    Update: Between 07:06am UTC to 07:56am UTC, we experienced degraded functionality for Automation rules in Confluence, Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally. Some events during that period have not triggered the execution of Automation rules. Other events did trigger the execution of Automation rules as expected, but with a delay of several minutes.
  • Time: May 10, 2024, 8:31 a.m.
    Status: Monitoring
    Update: We are investigating cases of degraded performance for Automation rules for some Confluence, Jira Work Management, Jira Service Management, and Jira Software Cloud customers. Some events have not timely triggered Automation rules today between 8:06am UTC and 8:51am UTC. We believe the rules are being triggered normally now.

Updates:

  • Time: May 10, 2024, 9:44 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 10, 2024, 9:41 a.m.
    Status: Monitoring
    Update: Between 07:06am UTC to 07:56am UTC, we experienced degraded functionality for Automation rules in Confluence, Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally. Some events during that period have not triggered the execution of Automation rules. Other events did trigger the execution of Automation rules as expected, but with a delay of several minutes.
  • Time: May 10, 2024, 8:31 a.m.
    Status: Monitoring
    Update: We are investigating cases of degraded performance for Automation rules for some Confluence, Jira Work Management, Jira Service Management, and Jira Software Cloud customers. Some events have not timely triggered Automation rules today between 8:06am UTC and 8:51am UTC. We believe the rules are being triggered normally now.

Updates:

  • Time: May 8, 2024, 9:59 a.m.
    Status: Resolved
    Update: Between 2024-05-03 14:00 UTC to 2024-05-08 09:0 UTC, Jira Software customers experienced issues while attempting to create a new site / add new product. The root cause was a software bug that caused the service to be unavailable. The issue has been resolved and the service is operating normally.
  • Time: May 8, 2024, 9:04 a.m.
    Status: Identified
    Update: We continue to work on resolving the create a new site/add product for Jira Software. We have identified the root cause and expect recovery shortly.
  • Time: May 8, 2024, 7:11 a.m.
    Status: Investigating
    Update: We are investigating reports that some enterprise customers that have Jira Software are unable to add new sites and/or products. We are investigating and will update you when a resolution is found.

Updates:

  • Time: May 8, 2024, 9:59 a.m.
    Status: Resolved
    Update: Between 2024-05-03 14:00 UTC to 2024-05-08 09:0 UTC, Jira Software customers experienced issues while attempting to create a new site / add new product. The root cause was a software bug that caused the service to be unavailable. The issue has been resolved and the service is operating normally.
  • Time: May 8, 2024, 9:04 a.m.
    Status: Identified
    Update: We continue to work on resolving the create a new site/add product for Jira Software. We have identified the root cause and expect recovery shortly.
  • Time: May 8, 2024, 7:11 a.m.
    Status: Investigating
    Update: We are investigating reports that some enterprise customers that have Jira Software are unable to add new sites and/or products. We are investigating and will update you when a resolution is found.

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Frequently Asked Questions - Jira

Is there a Jira outage?
The current status of Jira is: Systems Active
Where can I find the official status page of Jira?
The official status page for Jira is here
How can I get notified if Jira is down or experiencing an outage?
To get notified of any status changes to Jira, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira do?
Jira is a project management tool that helps agile teams plan, track, and release software. It enables users to achieve seemingly impossible tasks.

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