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Is there an Jira outage?

Jira status: Systems Active

Last checked: 3 minutes ago

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Jira outages and incidents

Outage and incident data over the last 30 days for Jira.

There have been 10 outages or incidents for Jira in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira

Outlogger tracks the status of these components for Xero:

Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active
Component Status
Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active

Latest Jira outages and incidents.

View the latest incidents for Jira and check for official updates:

Updates:

  • Time: Feb. 2, 2024, 8:53 a.m.
    Status: Resolved
    Update: Between 02:00 AM UTC to 04:13 AM UTC, we experienced email address handling failures, for email fields and smart values, which resulted in rule executions failing for some customers using Automation for Jira - JSW, JSM, JWM, JPD. The issue has been resolved and the service is operating normally.
  • Time: Feb. 2, 2024, 8:53 a.m.
    Status: Resolved
    Update: Between 02:00 AM UTC to 04:13 AM UTC, we experienced email address handling failures, for email fields and smart values, which resulted in rule executions failing for some customers using Automation for Jira - JSW, JSM, JWM, JPD. The issue has been resolved and the service is operating normally.

Updates:

  • Time: Jan. 31, 2024, 6:03 a.m.
    Status: Resolved
    Update: At around 4am UTC, about 40 percent of Forge app invocations experienced high latency, with a portion of the requests failing, during a 15 minute time window. The scaling of the instances was misconfigured following a new deployment of the service, which needed manual intervention which took a few minutes to resolve the issue. Timeline: - 2024-01-31 04:00 UTC: impact started - 2024-01-31 04:03 UTC: incident detected - 2024-01-31 04:15 UTC: the incident was resolved and the impact ended This issue is now resolved and Forge is fully operational. We apologize for any inconveniences this may have caused to our customers, partners, and our developer community.

Updates:

  • Time: Jan. 31, 2024, 6:03 a.m.
    Status: Resolved
    Update: At around 4am UTC, about 40 percent of Forge app invocations experienced high latency, with a portion of the requests failing, during a 15 minute time window. The scaling of the instances was misconfigured following a new deployment of the service, which needed manual intervention which took a few minutes to resolve the issue. Timeline: - 2024-01-31 04:00 UTC: impact started - 2024-01-31 04:03 UTC: incident detected - 2024-01-31 04:15 UTC: the incident was resolved and the impact ended This issue is now resolved and Forge is fully operational. We apologize for any inconveniences this may have caused to our customers, partners, and our developer community.

Updates:

  • Time: Jan. 24, 2024, 7:29 a.m.
    Status: Resolved
    Update: All sandbox sites that were affected by this incident have been restored and are now accessible.
  • Time: Jan. 24, 2024, 5:13 a.m.
    Status: Identified
    Update: Majority of sandboxes have now been restored. We are in the final stages of restoring the remaining sandbox sites.
  • Time: Jan. 24, 2024, 12:09 a.m.
    Status: Identified
    Update: We've begun the bulk restoration of all affected sandboxes and will be progressively restoring access.
  • Time: Jan. 23, 2024, 9:32 p.m.
    Status: Identified
    Update: A fix for a subset of customers has been deployed and validated. At this time we are continuing to work on bulk restoration of the remaining affected sites.
  • Time: Jan. 23, 2024, 5:54 p.m.
    Status: Identified
    Update: We've identified a fix to restore affected sandboxes. We're working to roll this out, and then we'll develop a process to apply to all affected sandboxes.
  • Time: Jan. 23, 2024, 3:33 p.m.
    Status: Identified
    Update: We have identified the root cause and rolled back the code causing the issue. We're now exploring bulk restoring effected sandboxes. No data was lost. As a workaround, customers can 'Restore' their sandboxes and the app should be back online.
  • Time: Jan. 23, 2024, 2:33 p.m.
    Status: Investigating
    Update: We continue to investigate this issue's root cause. More will be shared in the next updates. As a workaround, customers can 'Restore' their sandboxes and the app should be back online.
  • Time: Jan. 23, 2024, 2:24 p.m.
    Status: Investigating
    Update: We are seeing sandboxes being suspended at an anomalously high rate. The team is working on finding the root cause and restore affected sandboxes.

Updates:

  • Time: Jan. 24, 2024, 7:29 a.m.
    Status: Resolved
    Update: All sandbox sites that were affected by this incident have been restored and are now accessible.
  • Time: Jan. 24, 2024, 5:13 a.m.
    Status: Identified
    Update: Majority of sandboxes have now been restored. We are in the final stages of restoring the remaining sandbox sites.
  • Time: Jan. 24, 2024, 12:09 a.m.
    Status: Identified
    Update: We've begun the bulk restoration of all affected sandboxes and will be progressively restoring access.
  • Time: Jan. 23, 2024, 9:32 p.m.
    Status: Identified
    Update: A fix for a subset of customers has been deployed and validated. At this time we are continuing to work on bulk restoration of the remaining affected sites.
  • Time: Jan. 23, 2024, 5:54 p.m.
    Status: Identified
    Update: We've identified a fix to restore affected sandboxes. We're working to roll this out, and then we'll develop a process to apply to all affected sandboxes.
  • Time: Jan. 23, 2024, 3:33 p.m.
    Status: Identified
    Update: We have identified the root cause and rolled back the code causing the issue. We're now exploring bulk restoring effected sandboxes. No data was lost. As a workaround, customers can 'Restore' their sandboxes and the app should be back online.
  • Time: Jan. 23, 2024, 2:33 p.m.
    Status: Investigating
    Update: We continue to investigate this issue's root cause. More will be shared in the next updates. As a workaround, customers can 'Restore' their sandboxes and the app should be back online.
  • Time: Jan. 23, 2024, 2:24 p.m.
    Status: Investigating
    Update: We are seeing sandboxes being suspended at an anomalously high rate. The team is working on finding the root cause and restore affected sandboxes.

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Frequently Asked Questions - Jira

Is there a Jira outage?
The current status of Jira is: Systems Active
Where can I find the official status page of Jira?
The official status page for Jira is here
How can I get notified if Jira is down or experiencing an outage?
To get notified of any status changes to Jira, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira do?
Jira is a project management tool that helps agile teams plan, track, and release software. It enables users to achieve seemingly impossible tasks.

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