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Is there an Jira outage?

Jira status: Systems Active

Last checked: 9 minutes ago

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Jira outages and incidents

Outage and incident data over the last 30 days for Jira.

There have been 11 outages or incidents for Jira in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira

Outlogger tracks the status of these components for Xero:

Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active
Component Status
Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active

Latest Jira outages and incidents.

View the latest incidents for Jira and check for official updates:

Updates:

  • Time: Sept. 30, 2024, 5:15 p.m.
    Status: Resolved
    Update: Between 07:55 UTC to 17:10 UTC, we experienced errors for specific status changes in Jira Service Management and Jira Cloud using the Safari browser. The issue has been resolved and the service is operating normally.
  • Time: Sept. 30, 2024, 4:54 p.m.
    Status: Monitoring
    Update: We have identified the root cause of the errors for specific status changes in Jira Service Management and Jira Cloud using the Safari browser. We are now monitoring closely.
  • Time: Sept. 30, 2024, 11:55 a.m.
    Status: Identified
    Update: We are investigating reports of intermittent errors for specific status changes in Jira Service Management and Jira Cloud customers using the Safari browser which are reflected by the display of the error: Unable to update status. Check your network connection and try reloading the problem. If possible, please use an alternative browser, such as Chrome or Firefox, as a temporary workaround. We will provide more details once we identify the root cause.

Updates:

  • Time: Sept. 25, 2024, 7:53 p.m.
    Status: Resolved
    Update: Between 2024-09-25 14:23 UTC and 2024-09-25 19:30 UTC, we experienced an incident that caused slower workflow provisioning in Jira. The issue has been resolved, the service is operating as expected, and no further impact has been observed. We will publish a post-incident review with details of the incident and the actions we are taking to prevent a similar problem in the future.
  • Time: Sept. 25, 2024, 5:25 p.m.
    Status: Identified
    Update: We are investigating cases of degraded performance on slow workflow provisioning for some Jira Cloud customers. We have started to investigate the issue and will provide further updates shortly.

Updates:

  • Time: Sept. 24, 2024, 11:03 p.m.
    Status: Resolved
    Update: The issue causing "You don't have permissions to assign issues" errors for Jira users has been fully resolved. All systems are now operating normally, and users should no longer experience any permission-related problems.
  • Time: Sept. 24, 2024, 7:21 p.m.
    Status: Monitoring
    Update: We have identified the issue and applied a potential solution. The change will take approximately four hours to fully roll out, but improvements can be experienced sooner. We'll share more details in the coming hours.
  • Time: Sept. 24, 2024, 2:51 p.m.
    Status: Identified
    Update: We are investigating cases of Jira users getting "You don't have permissions to assign issues". We have identified the root cause of the issue. We will provide more details within the next hour.

Updates:

  • Time: Sept. 19, 2024, 3:18 a.m.
    Status: Resolved
    Update: Between 19/Sep/24 12:11 AM UTC to 19/Sep/24 2:39 AM UTC, we experienced left navigation panel not visible in the JIRA issue view. The issue has been resolved and the service is operating normally.
  • Time: Sept. 19, 2024, 2:26 a.m.
    Status: Monitoring
    Update: We have identified the root cause of the issue where left-hand navigation panel is not visible in JIRA issue view and have mitigated the problem. We are now monitoring this closely.
  • Time: Sept. 19, 2024, 1:11 a.m.
    Status: Investigating
    Update: We have identified an issue where the left navigation panel is not visible in the JIRA issue view. We have started to investigate the issue and will provide further updates shortly.

Updates:

  • Time: Sept. 18, 2024, 4:18 p.m.
    Status: Resolved
    Update: Between 2024-09-18 14:01 UTC and 2024-09-18 15:25 UTC, we experienced an incident that caused errors in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved, and the service is operating now.
  • Time: Sept. 18, 2024, 3:02 p.m.
    Status: Investigating
    Update: We have an incident reported wherein the Jira is reporting errors. This is specific to EU region. We have started the investigation and would post further updates here.

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Frequently Asked Questions - Jira

Is there a Jira outage?
The current status of Jira is: Systems Active
Where can I find the official status page of Jira?
The official status page for Jira is here
How can I get notified if Jira is down or experiencing an outage?
To get notified of any status changes to Jira, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira do?
Jira is a project management tool that helps agile teams plan, track, and release software. It enables users to achieve seemingly impossible tasks.

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