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Is there an JumpCloud outage?

JumpCloud status: Systems Active

Last checked: 6 minutes ago

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JumpCloud outages and incidents

Outage and incident data over the last 30 days for JumpCloud.

There have been 3 outages or incidents for JumpCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for JumpCloud

Outlogger tracks the status of these components for Xero:

Active Directory Integration Active
Admin Console Active
Agent Active
Android EMM Active
Commands Active
Directory Insights Active
General Access API Active
G Suite Integration Active
JumpCloud GO Active
JumpCloud University Active
LDAP Active
MDM Active
Mobile Admin App: iOS and Android Active
Multi-Tenant Portal (MTP) Active
Office 365 Integration Active
Password Manager Active
Payment and Billing Active
Policy Management Active
RADIUS Active
Remote Assist Active
SCIM Active
Software Management Active
SSO Active
SSO Maintenance
System Insights Active
TOTP / MFA / JumpCloud Protect Active
User Console Active
User Import from CSV Active
Workday Import Active
www.jumpcloud.com Active
Cloudflare CDN/Cache Active
Cloudflare Cloudflare Firewall Active
Security Advisories Active
Security Notifications Active
Email Support Active
jumpcloud.com/support Active
Premium Chat Support Active
Premium Phone Support Active
Component Status
Active Directory Integration Active
Admin Console Active
Agent Active
Android EMM Active
Commands Active
Directory Insights Active
General Access API Active
G Suite Integration Active
JumpCloud GO Active
JumpCloud University Active
LDAP Active
MDM Active
Mobile Admin App: iOS and Android Active
Multi-Tenant Portal (MTP) Active
Office 365 Integration Active
Password Manager Active
Payment and Billing Active
Policy Management Active
RADIUS Active
Remote Assist Active
SCIM Active
Software Management Active
SSO Active
SSO Maintenance
System Insights Active
TOTP / MFA / JumpCloud Protect Active
User Console Active
User Import from CSV Active
Workday Import Active
www.jumpcloud.com Active
Active
Cloudflare CDN/Cache Active
Cloudflare Cloudflare Firewall Active
Active
Security Advisories Active
Security Notifications Active
Active
Email Support Active
jumpcloud.com/support Active
Premium Chat Support Active
Premium Phone Support Active

Latest JumpCloud outages and incidents.

View the latest incidents for JumpCloud and check for official updates:

Updates:

  • Time: July 31, 2024, 6:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 31, 2024, 6:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 31, 2024, 5:20 p.m.
    Status: Identified
    Update: Some customers may experience provisioning or enrollment issues and see a generic "identity provider error". We've identified this issue and are in the process of implementing a fix. We will update this issue as we know more.

Updates:

  • Time: July 25, 2024, 4:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 25, 2024, 3:12 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 25, 2024, 3:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 25, 2024, 2:16 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 25, 2024, 1:58 p.m.
    Status: Investigating
    Update: Launching Remote Assist in incognito mode or clearing the browser cache may be a temporary workaround for some customers.
  • Time: July 25, 2024, 1:44 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Remote Assist connections

Updates:

  • Time: June 21, 2024, 9:09 p.m.
    Status: Resolved
    Update: A new version of the Admin app is available for both iOS and Android.
  • Time: June 21, 2024, 5:25 p.m.
    Status: Identified
    Update: A new version of the Android Admin application is available for download which should solve this issue. The iOS version should be available for download shortly.
  • Time: June 21, 2024, 4:34 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 21, 2024, 3:26 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the JumpCloud iOS and Android Admin application.

Updates:

  • Time: June 18, 2024, 10:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 18, 2024, 8:38 p.m.
    Status: Monitoring
    Update: The issue has been identified and a fix implemented. We are continuing to monitor this issue.
  • Time: June 18, 2024, 5:42 p.m.
    Status: Identified
    Update: We are continuing to investigate this issue and work towards a resolution.
  • Time: June 18, 2024, 3:43 p.m.
    Status: Identified
    Update: The issue has been identified and a fix has been implemented.
  • Time: June 18, 2024, 3:36 p.m.
    Status: Investigating
    Update: We are investigating an issue with our cloud directory integration service.

Updates:

  • Time: June 17, 2024, 6:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2024, 5:07 p.m.
    Status: Investigating
    Update: We're currently investigating edge cases of failed logins on devices. We are investigating the cause of the issues currently, and will update the status event once resolved.

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Frequently Asked Questions - JumpCloud

Is there a JumpCloud outage?
The current status of JumpCloud is: Systems Active
Where can I find the official status page of JumpCloud?
The official status page for JumpCloud is here
How can I get notified if JumpCloud is down or experiencing an outage?
To get notified of any status changes to JumpCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of JumpCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does JumpCloud do?
JumpCloud's directory integrates device and identity management across multiple platforms with cloud-based security features such as SSO, MDM, MFA, and PAM.

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