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Is there an JustCall outage?

JustCall status: Systems Active

Last checked: 13 minutes ago

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JustCall outages and incidents

Outage and incident data over the last 30 days for JustCall.

There have been 0 outages or incidents for JustCall in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for JustCall

Outlogger tracks the status of these components for Xero:

Authorization Active
Contacts Active
Contact sync with CRMs, help desks and other integrations Active
Developer APIs Active
Fax Service Active
Inbound Calling Active
JustCall Dashboard Active
JustCall Live Dashboard Active
MMS Service Active
Mobile App APIs Active
Outbound Calling Active
Sales Dialer Active
SIP Connectivity Active
SMS Service Active
Copper (fka Prosperworks) Active
Infusionsoft Active
Pipedrive Active
Filestack Active
OneSignal Active
Component Status
Authorization Active
Contacts Active
Contact sync with CRMs, help desks and other integrations Active
Developer APIs Active
Fax Service Active
Inbound Calling Active
JustCall Dashboard Active
JustCall Live Dashboard Active
MMS Service Active
Mobile App APIs Active
Outbound Calling Active
Sales Dialer Active
SIP Connectivity Active
SMS Service Active
Active
Copper (fka Prosperworks) Active
Infusionsoft Active
Pipedrive Active
Active
Filestack Active
OneSignal Active

Latest JustCall outages and incidents.

View the latest incidents for JustCall and check for official updates:

Updates:

  • Time: Jan. 31, 2024, 5:58 p.m.
    Status: Postmortem
    Update: We experienced an unexpected increase in latency in one of our API services. This issue resulted in degraded performance for some of our users, causing inconvenience and disruptions. Users were temporarily re-routed from https://app.justcall.io to https://justcall.io After a thorough investigation, the root cause of the API latency was identified as increased database response time. The API latency issue has been successfully resolved, and normal operations have been restored. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.
  • Time: Jan. 31, 2024, 5:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 31, 2024, 4:45 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Jan. 31, 2024, 5:58 p.m.
    Status: Postmortem
    Update: We experienced an unexpected increase in latency in one of our API services. This issue resulted in degraded performance for some of our users, causing inconvenience and disruptions. Users were temporarily re-routed from https://app.justcall.io to https://justcall.io After a thorough investigation, the root cause of the API latency was identified as increased database response time. The API latency issue has been successfully resolved, and normal operations have been restored. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.
  • Time: Jan. 31, 2024, 5:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 31, 2024, 4:45 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 1, 2023, 12:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 1, 2023, 12:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 1, 2023, 12:15 p.m.
    Status: Investigating
    Update: The web application is loading slow for some of the users. Our team is investigating it.

Updates:

  • Time: Sept. 1, 2023, 12:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 1, 2023, 12:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 1, 2023, 12:15 p.m.
    Status: Investigating
    Update: The web application is loading slow for some of the users. Our team is investigating it.

Updates:

  • Time: June 14, 2023, 2:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2023, 2:19 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 14, 2023, 2:18 p.m.
    Status: Investigating
    Update: We've observed an increased rate of errors where users are trying to open the JustCall Dialer.

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Frequently Asked Questions - JustCall

Is there a JustCall outage?
The current status of JustCall is: Systems Active
Where can I find the official status page of JustCall?
The official status page for JustCall is here
How can I get notified if JustCall is down or experiencing an outage?
To get notified of any status changes to JustCall, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of JustCall every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does JustCall do?
JustCall is a cloud-based phone and SMS system designed for sales and customer support teams. It offers automation, analytics, and other call tools to enhance contact center operations.