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Is there an Justuno outage?

Justuno status: Systems Active

Last checked: a minute ago

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Justuno outages and incidents

Outage and incident data over the last 30 days for Justuno.

There have been 0 outages or incidents for Justuno in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Justuno

Outlogger tracks the status of these components for Xero:

Analytics Active
CDN Active
Ecommerce App Store API Active
Ecommerce App Store API (other) Active
Embedded Widget Server Active
Management Portal Active
Profile Platform Active
www.justuno.com Active
Component Status
Analytics Active
CDN Active
Ecommerce App Store API Active
Ecommerce App Store API (other) Active
Embedded Widget Server Active
Management Portal Active
Profile Platform Active
www.justuno.com Active

Latest Justuno outages and incidents.

View the latest incidents for Justuno and check for official updates:

Updates:

  • Time: Jan. 16, 2020, 3:30 p.m.
    Status: Resolved
    Update: An issue was discovered with a recent software release that prevented some popups from showing. This issue has been resolved.

Updates:

  • Time: Jan. 3, 2020, 2:14 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Jan. 3, 2020, 12:15 a.m.
    Status: Monitoring
    Update: A fix has been implemented and analytics have been correct through 1/1/2020. Analytics for 1/2/2020 will be available shortly.
  • Time: Jan. 2, 2020, 8:01 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 18, 2019, 3:44 a.m.
    Status: Postmortem
    Update: One of our critical databases hung on an update and was forced to drop and reconnect to the cluster causing a temporary outage. All nodes are back online and there has been no data loss.
  • Time: July 18, 2019, 3:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2019, 3:24 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 2, 2019, 3:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 2, 2019, 3:13 p.m.
    Status: Monitoring
    Update: An issue with Cloudflare caused the Justuno website and all related services to be unavailable for approximately 22 mins from 2019-07-02 8:45 CDT to 2019-07-02 9:07 CDT. Cloudflare has now resolved this issue but other providers continue to have lingering issues. This meant that Justuno accounts that were installed via Shopify were still unable to use the Justuno admin for an additional 10-15 minutes after Cloudflare recovered. This issue is now resolved but we are working on a fix to make sure this issue does not occur again in the future by better decoupling our infrastructure from third parties. At this time everything should be functioning normally but we will continue to monitor the situation. Please be aware that Justuno analytics will show minimal or no data during the outage and that it will not be possible to recover this data. Thank you for your patience and understanding.

Updates:

  • Time: March 4, 2019, 5:02 p.m.
    Status: Resolved
    Update: OVH has resolved a routing issue that affected some Cloudflare edge server's ability to correctly route requests.
  • Time: March 4, 2019, 5:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 4, 2019, 4:59 p.m.
    Status: Investigating
    Update: OVH has resolved a routing issue that affected some Cloudflare edge server's ability to correctly route requests.
  • Time: March 4, 2019, 4:01 p.m.
    Status: Investigating
    Update: We are currently investigating an intermittent connectivity that is impacting our portal and services.

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Frequently Asked Questions - Justuno

Is there a Justuno outage?
The current status of Justuno is: Systems Active
Where can I find the official status page of Justuno?
The official status page for Justuno is here
How can I get notified if Justuno is down or experiencing an outage?
To get notified of any status changes to Justuno, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Justuno every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Justuno do?
Justuno Plus provides access to advanced AI features and personalized account management for enhanced support.

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