Knewton alta Status: Check if Knewton alta down or having an outage.

Component	Status
Knewton alta	Active

Issue with Alta Assessments

Description: We are pleased to report that the previous issues Knewton Alta was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team.

Status: Resolved

Impact: Major | Started At: Dec. 13, 2023, 3:51 p.m.

Updates:

Time: Dec. 13, 2023, 7:44 p.m.

Status: Resolved

Update: We are pleased to report that the previous issues Knewton Alta was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team.
Time: Dec. 13, 2023, 6:43 p.m.

Status: Monitoring

Update: We apologize for the issues with the assessment engine of Knewton Alta. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.
Time: Dec. 13, 2023, 6:31 p.m.

Status: Monitoring

Update: Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.
Time: Dec. 13, 2023, 5:58 p.m.

Status: Identified

Update: We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve this issue as quickly as possible. Please Note: All other functionality in Alta is not impacted at this time.
Time: Dec. 13, 2023, 5:04 p.m.

Status: Identified

Update: We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. Our partners at Learnosity are working to resolve this issue as quickly as possible. Please Note: All other functionality in Alta is not impacted at this time.
Time: Dec. 13, 2023, 4:29 p.m.

Status: Identified

Update: We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. Our partners at Learnosity are working to resolve this issue as quickly as possible. Please Note: All other functionality in Alta is not impacted at this time.
Time: Dec. 13, 2023, 3:51 p.m.

Status: Identified

Update: We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. We are working to resolve this issue as quickly as possible. Please Note: All other functionality in Alta is not impacted at this time.

Issue with Alta Login

Description: On 5/28/2022, the Knewton Technology Team resolved an issue affecting Alta. It began at 00:11 UTC and was resolved as of 02:32 UTC. We’re sorry for any inconvenience this caused.

Status: Resolved

Impact: Critical | Started At: May 28, 2022, 1:05 a.m.

Updates:

Time: May 28, 2022, 2:33 a.m.

Status: Resolved

Update: On 5/28/2022, the Knewton Technology Team resolved an issue affecting Alta. It began at 00:11 UTC and was resolved as of 02:32 UTC. We’re sorry for any inconvenience this caused.
Time: May 28, 2022, 2:11 a.m.

Status: Investigating

Update: We are continuing to investigate this issue.
Time: May 28, 2022, 1:37 a.m.

Status: Investigating

Update: We are continuing to investigate this issue.
Time: May 28, 2022, 1:05 a.m.

Status: Investigating

Update: We are currently investigating a possible issue with Knewton.com. We're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

Issue with Alta Assessments

Description: On 3/24/2022), the Knewton Technology Team resolved an issue affecting Alta. It began at 6:24 PM EDT and was resolved as of 7:08 PM EDT. We’re sorry for any inconvenience this caused.

Status: Resolved

Impact: Critical | Started At: March 24, 2022, 10:48 p.m.

Updates:

Time: March 24, 2022, 11:12 p.m.

Status: Resolved

Update: On 3/24/2022), the Knewton Technology Team resolved an issue affecting Alta. It began at 6:24 PM EDT and was resolved as of 7:08 PM EDT. We’re sorry for any inconvenience this caused.
Time: March 24, 2022, 10:48 p.m.

Status: Investigating

Update: We are currently investigating a possible issue with Assessments for Alta. For future updates, please visit http://status.knewton.com, as they become available.

Order system issues

Description: These issues have been resolved and orders are processing normally now

Status: Resolved

Impact: Minor | Started At: Dec. 15, 2021, 8:17 p.m.

Updates:

Time: Dec. 15, 2021, 8:54 p.m.

Status: Resolved

Update: These issues have been resolved and orders are processing normally now
Time: Dec. 15, 2021, 8:17 p.m.

Status: Identified

Update: The system that we use for orders is currently experiencing some issues. Users may see a toast notification “Oops something went wrong”. when loading the course page. You should still be able to use the site normally though.

Resolved

Description: On June 15, 2021, the Knewton Technology Team resolved an issue affecting alta. It began on 11:58 UTC and was resolved as of 7:35 PM UTC. We’re sorry for any inconvenience this caused.

Status: Resolved

Impact: None | Started At: June 15, 2021, 3:03 p.m.

Updates:

Time: June 15, 2021, 6:11 p.m.

Status: Resolved

Update: On June 15, 2021, the Knewton Technology Team resolved an issue affecting alta. It began on 11:58 UTC and was resolved as of 7:35 PM UTC. We’re sorry for any inconvenience this caused.
Time: June 15, 2021, 3:03 p.m.

Status: Identified

Update: On June 15, 2021 at 11:58 UTC, Knewton received reports of intermittent login issues with Alta. We're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.