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Is there an Knock CRM outage?

Knock CRM status: Systems Active

Last checked: 4 minutes ago

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Knock CRM outages and incidents

Outage and incident data over the last 30 days for Knock CRM.

There have been 1 outages or incidents for Knock CRM in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Knock CRM

Outlogger tracks the status of these components for Xero:

Integrations Active
Knock Analytics Active
Knock Platform Active
Component Status
Integrations Active
Knock Analytics Active
Knock Platform Active

Latest Knock CRM outages and incidents.

View the latest incidents for Knock CRM and check for official updates:

Updates:

  • Time: Oct. 3, 2024, 6:37 p.m.
    Status: Resolved
    Update: This incident has been resolved. Thank you for your patience.
  • Time: Oct. 3, 2024, 5:06 p.m.
    Status: Investigating
    Update: We are currently experiencing an outage with our Knock Bot product on property websites. Our team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Thank you for your understanding.

Updates:

  • Time: June 21, 2024, 5:03 p.m.
    Status: Resolved
    Update: Our team has completed their work and Knock Calendar service has been restored. Thank you for your patience as we worked to resolve this issue.
  • Time: June 21, 2024, 4:26 p.m.
    Status: Investigating
    Update: We are currently investigating issues with Knock Calendar service. Users may encounter difficulties accessing their calendars. Our team is actively investigating the root cause. We are working to resolve this as quickly as possible and will provide updates as information becomes available.

Updates:

  • Time: June 21, 2024, 5:03 p.m.
    Status: Resolved
    Update: Our team has completed their work and Knock Calendar service has been restored. Thank you for your patience as we worked to resolve this issue.
  • Time: June 21, 2024, 4:26 p.m.
    Status: Investigating
    Update: We are currently investigating issues with Knock Calendar service. Users may encounter difficulties accessing their calendars. Our team is actively investigating the root cause. We are working to resolve this as quickly as possible and will provide updates as information becomes available.

Updates:

  • Time: May 24, 2024, 10:06 p.m.
    Status: Resolved
    Update: Knock experienced a disruption in service yesterday in relation to new requirements that Yardi has on proper timezone settings for tour appointments from Knock. This resulted in a small set of future appointments rescheduling on a loop. Knock can confirm that prospects did not receive notification of these activities and reported events were concentrated to activities on 5/23. The Knock engineering team worked on resolving the problem and, moving forward, any new appointments scheduled will not be automatically rescheduled. Knock is adjusting the current impacted future appointments to their original times. This work will continue to be ongoing over the next few days. Please create a case with support if you have questions on a specific instance

Updates:

  • Time: May 24, 2024, 10:06 p.m.
    Status: Resolved
    Update: Knock experienced a disruption in service yesterday in relation to new requirements that Yardi has on proper timezone settings for tour appointments from Knock. This resulted in a small set of future appointments rescheduling on a loop. Knock can confirm that prospects did not receive notification of these activities and reported events were concentrated to activities on 5/23. The Knock engineering team worked on resolving the problem and, moving forward, any new appointments scheduled will not be automatically rescheduled. Knock is adjusting the current impacted future appointments to their original times. This work will continue to be ongoing over the next few days. Please create a case with support if you have questions on a specific instance

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Frequently Asked Questions - Knock CRM

Is there a Knock CRM outage?
The current status of Knock CRM is: Systems Active
Where can I find the official status page of Knock CRM?
The official status page for Knock CRM is here
How can I get notified if Knock CRM is down or experiencing an outage?
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