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Is there an Lightfoot outage?

Lightfoot status: Systems Active

Last checked: 6 minutes ago

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Lightfoot outages and incidents

Outage and incident data over the last 30 days for Lightfoot.

There have been 3 outages or incidents for Lightfoot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lightfoot

Outlogger tracks the status of these components for Xero:

Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active
Component Status
Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active

Latest Lightfoot outages and incidents.

View the latest incidents for Lightfoot and check for official updates:

Updates:

  • Time: May 26, 2021, 12:30 p.m.
    Status: Resolved
    Update: Data is now up to date within the Lightfoot systems and this incident has been resolved.
  • Time: May 26, 2021, 9:44 a.m.
    Status: Monitoring
    Update: We are currently monitoring a connectivity issue affecting a small number of devices. This means that some data visible through the web portals and mobile applications may be out of date. The Lightfoot devices affected will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: May 12, 2021, 2:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 12, 2021, 12:43 p.m.
    Status: Monitoring
    Update: Data is now up to date within the Lightfoot systems. The investigation is ongoing to identify the cause of the earlier delay.
  • Time: May 12, 2021, 12:29 p.m.
    Status: Investigating
    Update: We are currently investigating delays in displaying information and changes in the Lightfoot systems. This means that some data visible through the web portals and mobile applications will be out of date since 12:30 BST 12/05/2021. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: May 12, 2021, 2:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 12, 2021, 12:43 p.m.
    Status: Monitoring
    Update: Data is now up to date within the Lightfoot systems. The investigation is ongoing to identify the cause of the earlier delay.
  • Time: May 12, 2021, 12:29 p.m.
    Status: Investigating
    Update: We are currently investigating delays in displaying information and changes in the Lightfoot systems. This means that some data visible through the web portals and mobile applications will be out of date since 12:30 BST 12/05/2021. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: April 26, 2021, 7:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 23, 2021, 11:44 a.m.
    Status: Monitoring
    Update: Traffic from Lightfoot devices to our servers is returning to normal levels. There will continue to be a slight delay in live tracking whilst the backlog of data is cleared. We are continuing to closely monitor this issue.
  • Time: April 23, 2021, 10:43 a.m.
    Status: Investigating
    Update: Traffic from Lightfoot devices is increasing, and we are seeing the delayed data being transmitted to our servers. There will continue to be a slight delay while our servers process this backlog of data. We are continuing to investigate the root cause of the issue.
  • Time: April 23, 2021, 10:13 a.m.
    Status: Investigating
    Update: We are investigating a delay in data being displayed in the Lightfoot Portal, caused by a drop in traffic from Lightfoot devices. This means that some tracking information displayed on the Fleet Management Portal may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

Updates:

  • Time: April 26, 2021, 7:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 23, 2021, 11:44 a.m.
    Status: Monitoring
    Update: Traffic from Lightfoot devices to our servers is returning to normal levels. There will continue to be a slight delay in live tracking whilst the backlog of data is cleared. We are continuing to closely monitor this issue.
  • Time: April 23, 2021, 10:43 a.m.
    Status: Investigating
    Update: Traffic from Lightfoot devices is increasing, and we are seeing the delayed data being transmitted to our servers. There will continue to be a slight delay while our servers process this backlog of data. We are continuing to investigate the root cause of the issue.
  • Time: April 23, 2021, 10:13 a.m.
    Status: Investigating
    Update: We are investigating a delay in data being displayed in the Lightfoot Portal, caused by a drop in traffic from Lightfoot devices. This means that some tracking information displayed on the Fleet Management Portal may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

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Frequently Asked Questions - Lightfoot

Is there a Lightfoot outage?
The current status of Lightfoot is: Systems Active
Where can I find the official status page of Lightfoot?
The official status page for Lightfoot is here
How can I get notified if Lightfoot is down or experiencing an outage?
To get notified of any status changes to Lightfoot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lightfoot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lightfoot do?
Introducing Lightfoot, a fleet management solution for petrol, diesel, and electric vehicles, with in-cab coaching and driver rewards.