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Is there an Lightfoot outage?

Lightfoot status: Systems Active

Last checked: 8 minutes ago

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Lightfoot outages and incidents

Outage and incident data over the last 30 days for Lightfoot.

There have been 3 outages or incidents for Lightfoot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lightfoot

Outlogger tracks the status of these components for Xero:

Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active
Component Status
Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active

Latest Lightfoot outages and incidents.

View the latest incidents for Lightfoot and check for official updates:

Updates:

  • Time: Sept. 8, 2020, 10:39 a.m.
    Status: Resolved
    Update: This incident has now been resolved. We apologise for any inconvenience caused during this time.
  • Time: Sept. 8, 2020, 10:39 a.m.
    Status: Resolved
    Update: This incident has now been resolved. We apologise for any inconvenience caused during this time.
  • Time: Sept. 8, 2020, 10:37 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 8, 2020, 10:37 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 8, 2020, 10:09 a.m.
    Status: Identified
    Update: We have identified the cause of this issue and we are implementing a resolution.
  • Time: Sept. 8, 2020, 10:06 a.m.
    Status: Investigating
    Update: We are investigating reports of vehicles incorrectly displaying as 'Tracking Disabled' in the Tracking area of the Fleet Management portal. This will not affect the operation of Lightfoot devices in-cab or the collection of data. We apologise for any inconvenience caused.
  • Time: Sept. 8, 2020, 10:06 a.m.
    Status: Investigating
    Update: We are investigating reports of vehicles incorrectly displaying as 'Tracking Disabled' in the Tracking area of the Fleet Management portal. This will not affect the operation of Lightfoot devices in-cab or the collection of data. We apologise for any inconvenience caused.

Updates:

  • Time: July 21, 2020, 6:39 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologise for any inconvenience caused during this time.
  • Time: July 21, 2020, 6:24 p.m.
    Status: Investigating
    Update: The cause of this issue has been identified as an abnormally-high load on the system, causing processing delays. This load has decreased and we are monitoring the situation to ensure it is fully resolved.
  • Time: July 21, 2020, 6:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 21, 2020, 4:58 p.m.
    Status: Investigating
    Update: We are investigating a delay in data being displayed in the Lightfoot Portal. This will not affect the operation of Lightfoot devices in-cab or the collection of data. We apologise for any inconvenience caused.

Updates:

  • Time: July 21, 2020, 6:39 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologise for any inconvenience caused during this time.
  • Time: July 21, 2020, 6:24 p.m.
    Status: Investigating
    Update: The cause of this issue has been identified as an abnormally-high load on the system, causing processing delays. This load has decreased and we are monitoring the situation to ensure it is fully resolved.
  • Time: July 21, 2020, 6:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 21, 2020, 4:58 p.m.
    Status: Investigating
    Update: We are investigating a delay in data being displayed in the Lightfoot Portal. This will not affect the operation of Lightfoot devices in-cab or the collection of data. We apologise for any inconvenience caused.

Updates:

  • Time: July 7, 2020, 7:58 a.m.
    Status: Resolved
    Update: This is now resolved and Overspeed events have been consistently reporting 'on time' without delay. We will be continuing to monitor this for delays.
  • Time: July 1, 2020, 11:06 a.m.
    Status: Monitoring
    Update: We are monitoring delays in Overspeed events appearing in the Fleet Management portal. Lightfoot devices are sending information into the Lightfoot servers, so no data will be lost. We apologise for any inconvenience this might cause.

Updates:

  • Time: July 7, 2020, 7:58 a.m.
    Status: Resolved
    Update: This is now resolved and Overspeed events have been consistently reporting 'on time' without delay. We will be continuing to monitor this for delays.
  • Time: July 1, 2020, 11:06 a.m.
    Status: Monitoring
    Update: We are monitoring delays in Overspeed events appearing in the Fleet Management portal. Lightfoot devices are sending information into the Lightfoot servers, so no data will be lost. We apologise for any inconvenience this might cause.

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Frequently Asked Questions - Lightfoot

Is there a Lightfoot outage?
The current status of Lightfoot is: Systems Active
Where can I find the official status page of Lightfoot?
The official status page for Lightfoot is here
How can I get notified if Lightfoot is down or experiencing an outage?
To get notified of any status changes to Lightfoot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lightfoot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lightfoot do?
Introducing Lightfoot, a fleet management solution for petrol, diesel, and electric vehicles, with in-cab coaching and driver rewards.

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