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Is there an Lightfoot outage?

Lightfoot status: Systems Active

Last checked: 7 minutes ago

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Lightfoot outages and incidents

Outage and incident data over the last 30 days for Lightfoot.

There have been 3 outages or incidents for Lightfoot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lightfoot

Outlogger tracks the status of these components for Xero:

Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active
Component Status
Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active

Latest Lightfoot outages and incidents.

View the latest incidents for Lightfoot and check for official updates:

Updates:

  • Time: June 4, 2020, 10:16 a.m.
    Status: Resolved
    Update: The data refresh is complete and this issue has been resolved. We apologise for any inconvenience caused.
  • Time: June 4, 2020, 9:40 a.m.
    Status: Monitoring
    Update: The problem has been identified and solved. The data is currently refreshing. A notification will be issued when this is complete.
  • Time: June 4, 2020, 9:29 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 4, 2020, 9:16 a.m.
    Status: Monitoring
    Update: There may be minor report discrepancies across the portal from 03:00 on 04/06/2020. Known affected areas: * Journey summaries in Tracking * Dashboards This issue is being investigated urgently and will be remedied as soon as possible. This will not affect the operation of Lightfoot devices in-cab or the collection of data.

Updates:

  • Time: April 24, 2020, 2:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2020, 12:05 p.m.
    Status: Monitoring
    Update: We are starting to see traffic from devices flowing in again following an earlier drop in traffic, although we have had no official update from our third-party provider that this incident is resolved from their end. There will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

Updates:

  • Time: April 24, 2020, 2:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2020, 12:05 p.m.
    Status: Monitoring
    Update: We are starting to see traffic from devices flowing in again following an earlier drop in traffic, although we have had no official update from our third-party provider that this incident is resolved from their end. There will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

Updates:

  • Time: March 16, 2020, 4:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 16, 2020, 3:59 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Fleet Management portal being unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data.

Updates:

  • Time: March 16, 2020, 4:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 16, 2020, 3:59 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Fleet Management portal being unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data.

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Frequently Asked Questions - Lightfoot

Is there a Lightfoot outage?
The current status of Lightfoot is: Systems Active
Where can I find the official status page of Lightfoot?
The official status page for Lightfoot is here
How can I get notified if Lightfoot is down or experiencing an outage?
To get notified of any status changes to Lightfoot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lightfoot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lightfoot do?
Introducing Lightfoot, a fleet management solution for petrol, diesel, and electric vehicles, with in-cab coaching and driver rewards.

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