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Is there an Pantheon Operations outage?

Pantheon Operations status: Systems Active

Last checked: 2 minutes ago

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Pantheon Operations outages and incidents

Outage and incident data over the last 30 days for Pantheon Operations.

There have been 2 outages or incidents for Pantheon Operations in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pantheon Operations

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Component Status

Latest Pantheon Operations outages and incidents.

View the latest incidents for Pantheon Operations and check for official updates:

Updates:

  • Time: Sept. 25, 2024, 7 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2024, 6:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 25, 2024, 5:44 p.m.
    Status: Investigating
    Update: Our monitoring systems have detected increased errors affecting access to the Pantheon Dashboard. Please note that site uptime has no impact, but some users may have encountered errors when attempting to access the dashboard. We are actively investigating this issue as a top priority and will provide further updates as soon as more information becomes available. If you require urgent support, please open a ticket or chat, if you are unable to access the dashboard you may email helpdesk@pantheon.io

Updates:

  • Time: Sept. 20, 2024, 5:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2024, 4:40 p.m.
    Status: Monitoring
    Update: Our internal monitoring detected that autopilot services on the platform were paused. A fix has been implemented, and we are closely monitoring the situation to ensure stability. If you need immediate assistance, please open a support chat with our team or submit a ticket. Thank you for your patience!

Updates:

  • Time: Sept. 18, 2024, 11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2024, 10:29 p.m.
    Status: Monitoring
    Update: The dashboard has been successfully restored to operational status and is undergoing continuous monitoring for performance and stability.
  • Time: Sept. 18, 2024, 9:53 p.m.
    Status: Investigating
    Update: Our monitoring systems have detected an increase in errors affecting Dashboard availability. At the moment systems are stable but customers may have been presented with errors when trying to access the Pantheon Dashboard. There is no impact on site uptime. We are investigating this issue as a top priority and will provide updates as soon as more information is available. If you require urgent support, please open a ticket or chat, if you are unable to access the dashboard you may email helpdesk@pantheon.io

Updates:

  • Time: Sept. 13, 2024, 4:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2024, 3:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. If you are still experiencing issues or need immediate support, please email helpdesk@pantheon.io
  • Time: Sept. 13, 2024, 2:14 p.m.
    Status: Investigating
    Update: We are investigating an infrastructure issue affecting several workflows, including creating new sites or environments. For urgent issues, please contact helpdesk@pantheon.io

Updates:

  • Time: Sept. 6, 2024, 1:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 5, 2024, 11:58 p.m.
    Status: Monitoring
    Update: The fix has been implemented and deployed. We are now observing successful clones, assuming that the issue has been resolved.
  • Time: Sept. 5, 2024, 11:19 p.m.
    Status: Identified
    Update: We have identified the issue and are actively taking steps to resolve it. We will issue further updates within the next 30 minutes or as new information becomes available.
  • Time: Sept. 5, 2024, 10:49 p.m.
    Status: Identified
    Update: We have identified the issue and are currently taking preliminary steps to resolve it. We will provide further updates in 30 minutes or as additional information becomes available.
  • Time: Sept. 5, 2024, 10:19 p.m.
    Status: Identified
    Update: We are currently investigating reports of 404 errors when accessing static file assets after a clone. Affected sites may experience these errors in the destination environment following the successful cloning of files between environments. Our engineering team is aware of the issue and is actively working on a resolution. If you encounter this issue, please reach out to support for assistance. We will provide further updates in 30 minutes or as more information becomes available.

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Frequently Asked Questions - Pantheon Operations

Is there a Pantheon Operations outage?
The current status of Pantheon Operations is: Systems Active
Where can I find the official status page of Pantheon Operations?
The official status page for Pantheon Operations is here
How can I get notified if Pantheon Operations is down or experiencing an outage?
To get notified of any status changes to Pantheon Operations, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pantheon Operations every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pantheon Operations do?
Pantheon is a WebOps platform that enables teams to create, host, and manage websites with speed and agility, meeting all business requirements.

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