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Is there an ListenFirst outage?

ListenFirst status: Systems Active

Last checked: a minute ago

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ListenFirst outages and incidents

Outage and incident data over the last 30 days for ListenFirst.

There have been 1 outages or incidents for ListenFirst in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ListenFirst

Outlogger tracks the status of these components for Xero:

Application Active
Audience Active
Authentication System Active
Data Exports Active
Data Systems & Analytics Active
Help and Training Systems Active
Listening Service Active
Platform API Active
Facebook Active
Instagram Active
Other Data Feeds Active
TikTok Active
Twitter Active
YouTube Active
Component Status
Application Active
Audience Active
Authentication System Active
Data Exports Active
Data Systems & Analytics Active
Help and Training Systems Active
Listening Service Active
Platform API Active
Active
Facebook Active
Instagram Active
Other Data Feeds Active
TikTok Active
Twitter Active
YouTube Active

Latest ListenFirst outages and incidents.

View the latest incidents for ListenFirst and check for official updates:

Updates:

  • Time: June 11, 2024, 12:16 p.m.
    Status: Resolved
    Update: This incident has been resolved. Data backfill is complete.
  • Time: June 10, 2024, 5:12 p.m.
    Status: Monitoring
    Update: A fix for the recent issue is now live. We're currently waiting for the data to backfill. This may take some time, but functionality should be restored as data populates.
  • Time: May 28, 2024, 4:07 p.m.
    Status: Identified
    Update: We've identified an issue with Facebook data ingestion causing post-level insights to be unavailable from May 16, 2024, onwards. We have informed Facebook of the issue and are actively working with them on a resolution.

Updates:

  • Time: June 11, 2024, 12:16 p.m.
    Status: Resolved
    Update: This incident has been resolved. Data backfill is complete.
  • Time: June 10, 2024, 5:12 p.m.
    Status: Monitoring
    Update: A fix for the recent issue is now live. We're currently waiting for the data to backfill. This may take some time, but functionality should be restored as data populates.
  • Time: May 28, 2024, 4:07 p.m.
    Status: Identified
    Update: We've identified an issue with Facebook data ingestion causing post-level insights to be unavailable from May 16, 2024, onwards. We have informed Facebook of the issue and are actively working with them on a resolution.

Updates:

  • Time: May 24, 2024, 9:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 24, 2024, 6:59 p.m.
    Status: Identified
    Update: We are aware of an issue that affects the ability to generate shareable links in the Classic Reporting tab. As a workaround users can export reports in their preferred file-type. Our team is actively investigating the cause and working towards a resolution. We apologize for any inconvenience this may cause.

Updates:

  • Time: May 24, 2024, 9:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 24, 2024, 6:59 p.m.
    Status: Identified
    Update: We are aware of an issue that affects the ability to generate shareable links in the Classic Reporting tab. As a workaround users can export reports in their preferred file-type. Our team is actively investigating the cause and working towards a resolution. We apologize for any inconvenience this may cause.

Updates:

  • Time: April 30, 2024, 2:29 p.m.
    Status: Resolved
    Update: This incident has been resolved. In-window TikTok data for non-authorized brands will be partial for 4/26 & 4/27.
  • Time: April 29, 2024, 2:01 p.m.
    Status: Monitoring
    Update: Our TikTok data ingestion process has been restored to normal operating levels. We are continuing to monitor the system throughout the day and will keep a close eye on it. 4/28 TikTok data is readily available. In-window TikTok data for non-authorized brands will be partial for 4/26 & 4/27.
  • Time: April 28, 2024, 2:50 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 27, 2024, 4:56 p.m.
    Status: Investigating
    Update: TikTok data for April 26th & 27th is partially available for accounts that are not authorized. We are actively working towards a resolution with TikTok.

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Frequently Asked Questions - ListenFirst

Is there a ListenFirst outage?
The current status of ListenFirst is: Systems Active
Where can I find the official status page of ListenFirst?
The official status page for ListenFirst is here
How can I get notified if ListenFirst is down or experiencing an outage?
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