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Is there an ListenFirst outage?

ListenFirst status: Systems Active

Last checked: 9 seconds ago

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ListenFirst outages and incidents

Outage and incident data over the last 30 days for ListenFirst.

There have been 1 outages or incidents for ListenFirst in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ListenFirst

Outlogger tracks the status of these components for Xero:

Application Active
Audience Active
Authentication System Active
Data Exports Active
Data Systems & Analytics Active
Help and Training Systems Active
Listening Service Active
Platform API Active
Facebook Active
Instagram Active
Other Data Feeds Active
TikTok Active
Twitter Active
YouTube Active
Component Status
Application Active
Audience Active
Authentication System Active
Data Exports Active
Data Systems & Analytics Active
Help and Training Systems Active
Listening Service Active
Platform API Active
Active
Facebook Active
Instagram Active
Other Data Feeds Active
TikTok Active
Twitter Active
YouTube Active

Latest ListenFirst outages and incidents.

View the latest incidents for ListenFirst and check for official updates:

Updates:

  • Time: April 30, 2024, 2:29 p.m.
    Status: Resolved
    Update: This incident has been resolved. In-window TikTok data for non-authorized brands will be partial for 4/26 & 4/27.
  • Time: April 29, 2024, 2:01 p.m.
    Status: Monitoring
    Update: Our TikTok data ingestion process has been restored to normal operating levels. We are continuing to monitor the system throughout the day and will keep a close eye on it. 4/28 TikTok data is readily available. In-window TikTok data for non-authorized brands will be partial for 4/26 & 4/27.
  • Time: April 28, 2024, 2:50 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 27, 2024, 4:56 p.m.
    Status: Investigating
    Update: TikTok data for April 26th & 27th is partially available for accounts that are not authorized. We are actively working towards a resolution with TikTok.

Updates:

  • Time: April 12, 2024, 12:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 12, 2024, 12:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 11, 2024, 6:21 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. The expected time for complete restoration is ~8:00 PM ET.
  • Time: April 11, 2024, 6:21 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. The expected time for complete restoration is ~8:00 PM ET.
  • Time: April 11, 2024, 3:10 p.m.
    Status: Identified
    Update: We've identified incomplete Twitter data for April 9-10, 2024. We are currently reprocessing the data to ensure accuracy. We expect this to be completed by approximately 8:00 PM ET with no anticipated data loss. We'll provide another update once everything is restored.
  • Time: April 11, 2024, 3:10 p.m.
    Status: Identified
    Update: We've identified incomplete Twitter data for April 9-10, 2024. We are currently reprocessing the data to ensure accuracy. We expect this to be completed by approximately 8:00 PM ET with no anticipated data loss. We'll provide another update once everything is restored.

Updates:

  • Time: March 13, 2024, 6:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 13, 2024, 3:51 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. The expected time for complete restoration is ~1:00 PM ET.
  • Time: March 13, 2024, 12:33 p.m.
    Status: Identified
    Update: We are addressing a delay in Twitter Content and Brand-level Insights for March 12, 2024. Currently, partial data is available, but we are actively working to integrate the remaining data. We expect to have a complete restoration by 1:00 PM ET. We anticipate no data loss from this incident. An update will follow upon completion of the data ingestion process. To further clarify, all Public data is available for March 12, 2024.

Updates:

  • Time: March 13, 2024, 6:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 13, 2024, 3:51 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. The expected time for complete restoration is ~1:00 PM ET.
  • Time: March 13, 2024, 12:33 p.m.
    Status: Identified
    Update: We are addressing a delay in Twitter Content and Brand-level Insights for March 12, 2024. Currently, partial data is available, but we are actively working to integrate the remaining data. We expect to have a complete restoration by 1:00 PM ET. We anticipate no data loss from this incident. An update will follow upon completion of the data ingestion process. To further clarify, all Public data is available for March 12, 2024.

Updates:

  • Time: Feb. 21, 2024, 3:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2024, 3:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 20, 2024, 2:34 p.m.
    Status: Identified
    Update: We are addressing a delay in our Wikipedia data analysis for February 17, 2024. Currently, data is partially available due to a problem encountered by our upstream provider. We are actively working on integrating the outstanding data and anticipate a complete restoration by 8:00 PM ET. We expect no data loss from this incident. An update will follow upon completion of the data ingestion process.
  • Time: Feb. 20, 2024, 2:34 p.m.
    Status: Identified
    Update: We are addressing a delay in our Wikipedia data analysis for February 17, 2024. Currently, data is partially available due to a problem encountered by our upstream provider. We are actively working on integrating the outstanding data and anticipate a complete restoration by 8:00 PM ET. We expect no data loss from this incident. An update will follow upon completion of the data ingestion process.

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Frequently Asked Questions - ListenFirst

Is there a ListenFirst outage?
The current status of ListenFirst is: Systems Active
Where can I find the official status page of ListenFirst?
The official status page for ListenFirst is here
How can I get notified if ListenFirst is down or experiencing an outage?
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