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Is there an ListenFirst outage?

ListenFirst status: Systems Active

Last checked: 7 minutes ago

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ListenFirst outages and incidents

Outage and incident data over the last 30 days for ListenFirst.

There have been 1 outages or incidents for ListenFirst in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ListenFirst

Outlogger tracks the status of these components for Xero:

Application Active
Audience Active
Authentication System Active
Data Exports Active
Data Systems & Analytics Active
Help and Training Systems Active
Listening Service Active
Platform API Active
Facebook Active
Instagram Active
Other Data Feeds Active
TikTok Active
Twitter Active
YouTube Active
Component Status
Application Active
Audience Active
Authentication System Active
Data Exports Active
Data Systems & Analytics Active
Help and Training Systems Active
Listening Service Active
Platform API Active
Active
Facebook Active
Instagram Active
Other Data Feeds Active
TikTok Active
Twitter Active
YouTube Active

Latest ListenFirst outages and incidents.

View the latest incidents for ListenFirst and check for official updates:

Updates:

  • Time: Nov. 21, 2023, 1:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2023, 6:22 p.m.
    Status: Identified
    Update: We are pleased to inform you that the upstream Wikipedia data provider issue has been resolved. Our data ingestion process has resumed and is working diligently to catch up on the backlog. We anticipate that all data will be fully processed and available in the platform by November 21, 2023, at 9:00 AM ET.
  • Time: Nov. 20, 2023, 12:58 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with our Wikipedia data analysis. Data for November 19, 2023 is partially available up to 5:00 PM ET due to an upstream data provider issue. Our data ingestion process will resume as soon as the data is made available. We do not anticipate any data loss. We expect full restoration by November 21, 2023 at 9:00 AM ET. We will provide updates as the situation progresses.

Updates:

  • Time: Nov. 21, 2023, 1:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2023, 6:22 p.m.
    Status: Identified
    Update: We are pleased to inform you that the upstream Wikipedia data provider issue has been resolved. Our data ingestion process has resumed and is working diligently to catch up on the backlog. We anticipate that all data will be fully processed and available in the platform by November 21, 2023, at 9:00 AM ET.
  • Time: Nov. 20, 2023, 12:58 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with our Wikipedia data analysis. Data for November 19, 2023 is partially available up to 5:00 PM ET due to an upstream data provider issue. Our data ingestion process will resume as soon as the data is made available. We do not anticipate any data loss. We expect full restoration by November 21, 2023 at 9:00 AM ET. We will provide updates as the situation progresses.

Updates:

  • Time: Nov. 15, 2023, 2:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 14, 2023, 7:53 p.m.
    Status: Monitoring
    Update: The upstream Wikipedia data provider has resolved their issue and our data ingestion process has resumed and is catching up. We anticipate we will be fully caught up and available in the platform by 10PM EST tonight (11/14/2023).
  • Time: Nov. 14, 2023, 1:01 p.m.
    Status: Identified
    Update: We have identified an issue impacting our Wikipedia data analysis. Data for 11/13/2023 is partially available in the platform due to upstream data provider issue. As soon as data is made available we will resume our data ingestion process. No data loss is expected. We anticipate full restoration by 11/15/2023 9:00 AM. We will update ETA as the day goes on.

Updates:

  • Time: Nov. 15, 2023, 2:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 14, 2023, 7:53 p.m.
    Status: Monitoring
    Update: The upstream Wikipedia data provider has resolved their issue and our data ingestion process has resumed and is catching up. We anticipate we will be fully caught up and available in the platform by 10PM EST tonight (11/14/2023).
  • Time: Nov. 14, 2023, 1:01 p.m.
    Status: Identified
    Update: We have identified an issue impacting our Wikipedia data analysis. Data for 11/13/2023 is partially available in the platform due to upstream data provider issue. As soon as data is made available we will resume our data ingestion process. No data loss is expected. We anticipate full restoration by 11/15/2023 9:00 AM. We will update ETA as the day goes on.

Updates:

  • Time: Oct. 28, 2023, 1:18 p.m.
    Status: Resolved
    Update: Wikipedia data is now up to date and complete for all analysis on the platform.
  • Time: Oct. 27, 2023, 11:58 a.m.
    Status: Monitoring
    Update: Data continues to become available, and we continue to work through full restoration. Data is now available in the platform for all of 10/25/2023 through 10pm ET on 10/26/2023. The remaining 2 hours of 10/26/2023 should be available no later than 2pm ET today.
  • Time: Oct. 26, 2023, 5:51 p.m.
    Status: Monitoring
    Update: Wikipedia has made rest of 10/25/2023 now available, which allows our Data Ingestion process continue. Full data for 10/25/2023 will be available in the platform and API by 9am ET 10/27/2023. No data loss is expected.
  • Time: Oct. 26, 2023, 1:25 p.m.
    Status: Identified
    Update: We have identified an issue with our Wikipedia data ingestion process. Data for 10/25/2023 is only partially available in the platform. ETA for full restoration is coming soon. No data loss is expected.

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Frequently Asked Questions - ListenFirst

Is there a ListenFirst outage?
The current status of ListenFirst is: Systems Active
Where can I find the official status page of ListenFirst?
The official status page for ListenFirst is here
How can I get notified if ListenFirst is down or experiencing an outage?
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