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Is there an Litify outage?

Litify status: Systems Active

Last checked: 17 seconds ago

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Litify outages and incidents

Outage and incident data over the last 30 days for Litify.

There have been 1 outages or incidents for Litify in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Litify

Outlogger tracks the status of these components for Xero:

Docrio Active
Docrio Email Active
Litify Referral Network Active
Litify Support Active
Calendar Rules Active
Litify Inbox Active
SpringCM (Document Storage, Generation and Automation) Active
Salesforce Authenticator Active
Salesforce CS1 Active
Salesforce CS10 Active
Salesforce CS11 Active
Salesforce CS123 Active
Salesforce CS124 Active
Salesforce CS125 Active
Salesforce CS14 Active
Salesforce CS15 Active
Salesforce CS159 Active
Salesforce CS16 Active
Salesforce CS165 Active
Salesforce CS166 Active
Salesforce CS17 Active
Salesforce CS170 Active
Salesforce CS172 Active
Salesforce CS18 Active
Salesforce CS19 Active
Salesforce CS190 Active
Salesforce CS192 Active
Salesforce CS193 Active
Salesforce CS196 Active
Salesforce CS198 Active
Salesforce CS199 Active
Salesforce CS2 Active
Salesforce CS20 Active
Salesforce CS201 Active
Salesforce CS202 Active
Salesforce CS203 Active
Salesforce CS21 Active
Salesforce CS22 Active
Salesforce CS23 Active
Salesforce CS24 Active
Salesforce CS25 Active
Salesforce CS26 Active
Salesforce CS27 Active
Salesforce CS28 Active
Salesforce CS29 Active
Salesforce CS34 Active
Salesforce CS35 Active
Salesforce CS36 Active
Salesforce CS37 Active
Salesforce CS4 Active
Salesforce CS40 Active
Salesforce CS41 Active
Salesforce CS42 Active
Salesforce CS43 Active
Salesforce CS44 Active
Salesforce CS45 Active
Salesforce CS47 Active
Salesforce CS53 Active
Salesforce CS59 Active
Salesforce CS60 Active
Salesforce CS62 Active
Salesforce CS63 Active
Salesforce CS64 Active
Salesforce CS65 Active
Salesforce CS66 Active
Salesforce CS67 Active
Salesforce CS68 Active
Salesforce CS7 Active
Salesforce CS77 Active
Salesforce CS78 Active
Salesforce CS79 Active
Salesforce CS8 Active
Salesforce CS9 Active
Salesforce CS90 Active
Salesforce CS91 Active
Salesforce CS92 Active
Salesforce CS94 Active
Salesforce CS95 Active
Salesforce CS96 Active
Salesforce CS97 Active
Salesforce EU34 Active
Salesforce EU9 Active
Salesforce NA105 Active
Salesforce NA111 Active
Salesforce NA112 Active
Salesforce NA113 Active
Salesforce NA114 Active
Salesforce NA115 Active
Salesforce NA116 Active
Salesforce NA117 Active
Salesforce NA118 Active
Salesforce NA122 Active
Salesforce NA123 Active
Salesforce NA124 Active
Salesforce NA132 Active
Salesforce NA133 Active
Salesforce NA134 Active
Salesforce NA136 Active
Salesforce NA138 Active
Salesforce NA139 Active
Salesforce NA140 Active
Salesforce NA141 Active
Salesforce NA142 Active
Salesforce NA148 Active
Salesforce NA150 Active
Salesforce NA151 Active
Salesforce NA152 Active
Salesforce NA153 Active
Salesforce NA156 Active
Salesforce NA158 Active
Salesforce NA159 Active
Salesforce NA160 Active
Salesforce NA161 Active
Salesforce NA162 Active
Salesforce NA163 Active
Salesforce NA166 Active
Salesforce NA167 Active
Salesforce NA168 Active
Salesforce NA170 Active
Salesforce NA172 Active
Salesforce NA173 Active
Salesforce NA174 Active
Salesforce NA207 Active
Salesforce NA215 Active
Salesforce NA33 Active
Salesforce NA35 Active
Salesforce NA40 Active
Salesforce NA50 Active
Salesforce NA53 Active
Salesforce NA65 Active
Salesforce NA70 Active
Salesforce NA75 Active
Salesforce NA78 Active
Salesforce NA81 Active
Salesforce NA82 Active
Salesforce NA85 Active
Salesforce NA91 Active
Salesforce NA94 Active
Salesforce NA95 Active
Salesforce NA98 Active
Component Status
Docrio Active
Docrio Email Active
Litify Referral Network Active
Litify Support Active
Active
Calendar Rules Active
Litify Inbox Active
SpringCM (Document Storage, Generation and Automation) Active
Active
Salesforce Authenticator Active
Salesforce CS1 Active
Salesforce CS10 Active
Salesforce CS11 Active
Salesforce CS123 Active
Salesforce CS124 Active
Salesforce CS125 Active
Salesforce CS14 Active
Salesforce CS15 Active
Salesforce CS159 Active
Salesforce CS16 Active
Salesforce CS165 Active
Salesforce CS166 Active
Salesforce CS17 Active
Salesforce CS170 Active
Salesforce CS172 Active
Salesforce CS18 Active
Salesforce CS19 Active
Salesforce CS190 Active
Salesforce CS192 Active
Salesforce CS193 Active
Salesforce CS196 Active
Salesforce CS198 Active
Salesforce CS199 Active
Salesforce CS2 Active
Salesforce CS20 Active
Salesforce CS201 Active
Salesforce CS202 Active
Salesforce CS203 Active
Salesforce CS21 Active
Salesforce CS22 Active
Salesforce CS23 Active
Salesforce CS24 Active
Salesforce CS25 Active
Salesforce CS26 Active
Salesforce CS27 Active
Salesforce CS28 Active
Salesforce CS29 Active
Salesforce CS34 Active
Salesforce CS35 Active
Salesforce CS36 Active
Salesforce CS37 Active
Salesforce CS4 Active
Salesforce CS40 Active
Salesforce CS41 Active
Salesforce CS42 Active
Salesforce CS43 Active
Salesforce CS44 Active
Salesforce CS45 Active
Salesforce CS47 Active
Salesforce CS53 Active
Salesforce CS59 Active
Salesforce CS60 Active
Salesforce CS62 Active
Salesforce CS63 Active
Salesforce CS64 Active
Salesforce CS65 Active
Salesforce CS66 Active
Salesforce CS67 Active
Salesforce CS68 Active
Salesforce CS7 Active
Salesforce CS77 Active
Salesforce CS78 Active
Salesforce CS79 Active
Salesforce CS8 Active
Salesforce CS9 Active
Salesforce CS90 Active
Salesforce CS91 Active
Salesforce CS92 Active
Salesforce CS94 Active
Salesforce CS95 Active
Salesforce CS96 Active
Salesforce CS97 Active
Salesforce EU34 Active
Salesforce EU9 Active
Salesforce NA105 Active
Salesforce NA111 Active
Salesforce NA112 Active
Salesforce NA113 Active
Salesforce NA114 Active
Salesforce NA115 Active
Salesforce NA116 Active
Salesforce NA117 Active
Salesforce NA118 Active
Salesforce NA122 Active
Salesforce NA123 Active
Salesforce NA124 Active
Salesforce NA132 Active
Salesforce NA133 Active
Salesforce NA134 Active
Salesforce NA136 Active
Salesforce NA138 Active
Salesforce NA139 Active
Salesforce NA140 Active
Salesforce NA141 Active
Salesforce NA142 Active
Salesforce NA148 Active
Salesforce NA150 Active
Salesforce NA151 Active
Salesforce NA152 Active
Salesforce NA153 Active
Salesforce NA156 Active
Salesforce NA158 Active
Salesforce NA159 Active
Salesforce NA160 Active
Salesforce NA161 Active
Salesforce NA162 Active
Salesforce NA163 Active
Salesforce NA166 Active
Salesforce NA167 Active
Salesforce NA168 Active
Salesforce NA170 Active
Salesforce NA172 Active
Salesforce NA173 Active
Salesforce NA174 Active
Salesforce NA207 Active
Salesforce NA215 Active
Salesforce NA33 Active
Salesforce NA35 Active
Salesforce NA40 Active
Salesforce NA50 Active
Salesforce NA53 Active
Salesforce NA65 Active
Salesforce NA70 Active
Salesforce NA75 Active
Salesforce NA78 Active
Salesforce NA81 Active
Salesforce NA82 Active
Salesforce NA85 Active
Salesforce NA91 Active
Salesforce NA94 Active
Salesforce NA95 Active
Salesforce NA98 Active

Latest Litify outages and incidents.

View the latest incidents for Litify and check for official updates:

Updates:

  • Time: Oct. 2, 2024, 11:38 a.m.
    Status: Resolved
    Update: Salesforce reported this issue fully resolved at 3:00 AM EST. If further issues are experienced, please reach out to Litify Support.
  • Time: Oct. 2, 2024, 12:53 a.m.
    Status: Monitoring
    Update: It appears that the emergency release from Salesforce will continue to be rolled out overnight. We will continue monitoring and provide an update early tomorrow (Wednesday) morning.
  • Time: Oct. 1, 2024, 7:06 p.m.
    Status: Monitoring
    Update: Salesforce is continuing to perform the emergency release. We've continued to receive confirmations that Litify clients are operational again; however, we are also continuing to receive reports of clients who are still unable to access the platform. Litify is continuing to monitor progress.
  • Time: Oct. 1, 2024, 5:47 p.m.
    Status: Monitoring
    Update: Salesforce has identified more affected instances and continues to roll out the emergency release. Several Litify clients have confirmed the outage has subsided in their orgs. We recommend trying to log back in at this time.
  • Time: Oct. 1, 2024, 5:15 p.m.
    Status: Identified
    Update: Salesforce continues to roll out the emergency release, which is showing success. However, there is a small subset of instances that will need manual intervention from Salesforce. Also, please note that Litify has also been affected by this outage, so we have been unable to receive any support cases since the issue began, we will respond as quickly as possible once we are fully operational. We are continuing to monitor.
  • Time: Oct. 1, 2024, 4:02 p.m.
    Status: Identified
    Update: Salesforce has identified the issue and is rolling out an emergency release. Additional capacity has been added to all affected instances in an attempt to minimize further degradation during the emergency release. Litify will continue to provide updates as we have them from Salesforce.
  • Time: Oct. 1, 2024, 3:30 p.m.
    Status: Investigating
    Update: Salesforce has reported performance issues that are affecting the USA instances listed below; this list appears to be growing. Users may experience slow load times or complete outages. We are monitoring and will provide more information as available from Salesforce. USA1, USA304, USA316, USA340, USA344, USA352, USA366S, USA374, USA376, USA494, USA554, USA556, USA558, USA600, USA612, USA618, USA680, USA694, USA708, USA714, USA780, USA790, USA1012

Updates:

  • Time: Aug. 9, 2024, 1:19 p.m.
    Status: Resolved
    Update: Docrio Email delays have been resolved. Please reach out to Litify Support if the delay is persisting for your org.
  • Time: Aug. 8, 2024, 6:52 p.m.
    Status: Identified
    Update: Docrio Email is currently experiencing delays in processing saving of emails and autothreading. All requests are still being processed, but users may see a delay in the save tag appearing or the email being created in Litify.

Updates:

  • Time: May 14, 2024, 11:56 p.m.
    Status: Resolved
    Update: The remaining LRN issues appear to have been resolved. Please reach out to Litify Support if continued issues are experienced.
  • Time: May 14, 2024, 10:14 p.m.
    Status: Monitoring
    Update: We are continuing to investigate ongoing errors and login issues. We will provide another update within two hours.
  • Time: May 14, 2024, 7:16 p.m.
    Status: Monitoring
    Update: The issue has been identified and diagnosed. Some clients may have had all issues resolved, however, there are ongoing issues with LRN site access and logins within LRN Pro for other clients. We are continuing to investigate and work on these issues.
  • Time: May 14, 2024, 3:31 p.m.
    Status: Investigating
    Update: This morning's Litify Referral Network (LRN) is currently down due to unexpected release complications. Users are experiencing 502, 504, and error emails. We are actively investigating this issue and will follow up soon.

Updates:

  • Time: Feb. 28, 2024, 3:29 p.m.
    Status: Resolved
    Update: We've received confirmation that the fix was successful and Litify Inbox is fully operational. Please reach out to Litify Support if other issues are experienced.
  • Time: Feb. 28, 2024, 2:17 p.m.
    Status: Monitoring
    Update: A fix was implemented last night, we are currently awaiting confirmation that the fix was successful. More information will be provided soon.
  • Time: Feb. 27, 2024, 11:47 p.m.
    Status: Identified
    Update: As this issue is with Microsoft, we will not have another update today. We hope to have more information tomorrow morning, thank you for your patience.
  • Time: Feb. 27, 2024, 9:21 p.m.
    Status: Identified
    Update: We believe the cause of this issue has been identified and traced back to a change from Microsoft. It also appears that it is affecting other Microsoft products in addition to Outlook at varying degrees. The Litify Inbox team is looking for a workaround and is in contact with Microsoft. We will provide further updates as we have them.
  • Time: Feb. 27, 2024, 2:42 p.m.
    Status: Investigating
    Update: Litify Inbox is currently down. Users have reported an inability to get into the add-in (Error: Application failed to initialize) or the inability to sync emails (Error: Sorry an error occurred, please restart the sidebar). Initial investigations are pointing to a change on the Microsoft side being the cause, but we are continuing to investigate.
  • Time: Feb. 27, 2024, 2:42 p.m.
    Status: Investigating
    Update: Litify Inbox is currently down. Users have reported an inability to get into the add-in (Error: Application failed to initialize) or the inability to sync emails (Error: Sorry an error occurred, please restart the sidebar). Initial investigations are pointing to a change on the Microsoft side being the cause, but we are continuing to investigate.

Updates:

  • Time: Feb. 21, 2024, 5:01 p.m.
    Status: Resolved
    Update: The issue is resolved, Docrio Email is fully functional.
  • Time: Feb. 21, 2024, 3:58 p.m.
    Status: Monitoring
    Update: The release has been redeployed and a fix put in place. We are currently monitoring and working to confirm.
  • Time: Feb. 21, 2024, 3:30 p.m.
    Status: Identified
    Update: This morning's Docrio Email and Word Add-In release has led to an unforeseen AWS rate limit that has led users to be unable to log in to either product. Our Product & Engineering team has identified the issue and is currently working on a fix. More information will be provided as we have it.

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Frequently Asked Questions - Litify

Is there a Litify outage?
The current status of Litify is: Systems Active
Where can I find the official status page of Litify?
The official status page for Litify is here
How can I get notified if Litify is down or experiencing an outage?
To get notified of any status changes to Litify, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Litify every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Litify do?
Litify is a legal operating platform that enhances workflows and outcomes for legal teams in firms, legal departments, and government agencies.