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Is there an Lob outage?

Lob status: Systems Active

Last checked: 4 minutes ago

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Lob outages and incidents

Outage and incident data over the last 30 days for Lob.

There have been 2 outages or incidents for Lob in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lob

Outlogger tracks the status of these components for Xero:

API Active
Dashboard Active
Webhooks Active
Component Status
API Active
Dashboard Active
Webhooks Active

Latest Lob outages and incidents.

View the latest incidents for Lob and check for official updates:

Updates:

  • Time: Jan. 5, 2023, 2:54 a.m.
    Status: Resolved
    Update: Service has been restored for receipts and statement emails
  • Time: Jan. 5, 2023, 12:22 a.m.
    Status: Identified
    Update: Lob receipts and statement emails are delayed at this time due to an outage at our third-party email vendor.

Updates:

  • Time: Dec. 19, 2022, 9:42 p.m.
    Status: Resolved
    Update: Between 12:30 and 13:05 PST an unexpected network outage caused Lob services to go down. The issue has been mitigated and service has been restored. We are continuing to monitor the situation.

Updates:

  • Time: Dec. 14, 2022, 12:58 a.m.
    Status: Resolved
    Update: The dashboard issue has been resolved.
  • Time: Dec. 14, 2022, 12:29 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where customer Dashboard monthly volume and spend metrics are not displaying.

Updates:

  • Time: Dec. 12, 2022, 11:51 p.m.
    Status: Resolved
    Update: Duplicate webhooks are no longer being emitted.
  • Time: Dec. 12, 2022, 10:46 p.m.
    Status: Identified
    Update: We have identified the root cause for the repeat events and are working on a hotfix to fix this issue.
  • Time: Dec. 12, 2022, 10:31 p.m.
    Status: Investigating
    Update: We have identified that most orders are receiving duplicate rendered PDF webhook events. No webhook events are being missed.

Updates:

  • Time: Nov. 23, 2022, 2:32 a.m.
    Status: Resolved
    Update: The fix has been deployed and Lob API endpoints are performing as expected.
  • Time: Nov. 23, 2022, 1:49 a.m.
    Status: Identified
    Update: We've identified the issue and are currently deploying a fix.
  • Time: Nov. 23, 2022, 12:12 a.m.
    Status: Investigating
    Update: Some Lob API endpoints are experiencing degraded performance for some users. We are currently investigating the issue.

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Frequently Asked Questions - Lob

Is there a Lob outage?
The current status of Lob is: Systems Active
Where can I find the official status page of Lob?
The official status page for Lob is here
How can I get notified if Lob is down or experiencing an outage?
To get notified of any status changes to Lob, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lob every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lob do?
Lob is an automated direct mail platform that offers scalable, personalized, and measurable mail services. Book a demo to learn more.

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