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Outage and incident data over the last 30 days for LoopUp.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Cloud Telephony | Active |
Admin Portal | Active |
Asia-Pacific | Active |
Europe, the Middle East and Africa | Active |
Latin America | Active |
North America | Active |
Oceania | Active |
South Africa | Active |
Operator Assisted Events | Active |
Apps | Active |
Audio Platform | Active |
Event Viewer | Active |
Slide Share | Active |
Webcasting | Active |
Remote Meetings | Active |
Apps | Active |
Audio Conferencing | Active |
Screen Sharing | Active |
Video Sharing | Active |
View the latest incidents for LoopUp and check for official updates:
Description: We are continuing to work with Microsoft to clarify the issue identified yesterday. Separately, Microsoft has posted a notification regarding an unexpected spike in CPU usage affecting their Operator Connect infrastructure, which resulted in degraded performance. It is likely that the two events are linked. Thankfully, our initial diagnostics suggest that the impact on customers was minimal during the reporting period, and it’s likely that most users would not have experienced any issues at all. We will keep you updated as we receive more information. If you have any questions or need further assistance, please feel free to contact us at support@loopup.com.
Status: Resolved
Impact: Minor | Started At: Sept. 24, 2024, 3:40 p.m.
Description: We are pleased to inform you that normal service has been restored across all LoopUp services. Thank you for your patience and understanding during this time. If you have any further questions or need assistance, please do not hesitate to contact us at support@loopup.com.
Status: Resolved
Impact: Major | Started At: July 19, 2024, 8:22 a.m.
Description: After monitoring over the weekend, we are now confident that the issue affecting our platform in the Asia-Pacific region is fully resolved. If you require more information, please contact us at support@loopup.com. Thank you for your patience and understanding.
Status: Resolved
Impact: Major | Started At: July 12, 2024, 7:39 a.m.
Description: We are pleased to inform you that a fix has been released in production and normal service has been restored. As previously advised, if you require data from before January 2024, please raise a ticket and we will provide it manually. If you have any further questions or need assistance, please do not hesitate to contact us at support@loopup.com.
Status: Resolved
Impact: Minor | Started At: May 23, 2024, 11:13 a.m.
Description: We are pleased to inform you that the issue has been resolved. Calls to Vietnamese numbers are now stable and exhibit good quality. If you have any further questions or experience any issues, please do not hesitate to contact us at support@loopup.com.
Status: Resolved
Impact: Minor | Started At: May 14, 2024, 1:01 p.m.
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