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Is there an LoopUp outage?

LoopUp status: Systems Active

Last checked: 13 seconds ago

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LoopUp outages and incidents

Outage and incident data over the last 30 days for LoopUp.

There have been 1 outages or incidents for LoopUp in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LoopUp

Outlogger tracks the status of these components for Xero:

Admin Portal Active
Asia-Pacific Active
Europe, the Middle East and Africa Active
Latin America Active
North America Active
Oceania Active
South Africa Active
Apps Active
Audio Platform Active
Event Viewer Active
Slide Share Active
Webcasting Active
Apps Active
Audio Conferencing Active
Screen Sharing Active
Video Sharing Active
Component Status
Active
Admin Portal Active
Asia-Pacific Active
Europe, the Middle East and Africa Active
Latin America Active
North America Active
Oceania Active
South Africa Active
Active
Apps Active
Audio Platform Active
Event Viewer Active
Slide Share Active
Webcasting Active
Active
Apps Active
Audio Conferencing Active
Screen Sharing Active
Video Sharing Active

Latest LoopUp outages and incidents.

View the latest incidents for LoopUp and check for official updates:

Updates:

  • Time: Jan. 30, 2023, 3:38 p.m.
    Status: Resolved
    Update: This incident has been resolved. Replication times are back to normal. If you experience any other issues, please contact us at [email protected].
  • Time: Jan. 27, 2023, 12:54 p.m.
    Status: Monitoring
    Update: We are currently experiencing minor delays when adding and removing users in our admin portal. As a result, it may take slightly longer than usual for your change to replicate, but please allow up to 24 hours as standard. We believe the sync delay is related to the recent Microsoft outage. We're sorry to be holding you up. If you've any questions, our Support Team are available 24/7 at [email protected].

Updates:

  • Time: Jan. 25, 2023, 1:49 p.m.
    Status: Resolved
    Update: Our Team believe that the action taken to resolve this issue, by Microsoft at 09:59 GMT today, has effectively restored service. If you have any questions, our Support Team are available 24/7 at [email protected].
  • Time: Jan. 25, 2023, 10:41 a.m.
    Status: Monitoring
    Update: As of 09:59 GMT, the Microsoft Team has rolled back a change which they believe to have caused this issue. More information is available on their status page: https://status.office365.com/. We will continue to monitor this issue and provide updates as we have them. If you have any questions, our Support Team are available 24/7 at [email protected].
  • Time: Jan. 25, 2023, 9:07 a.m.
    Status: Identified
    Update: To add to areas of service that may be impacted by this Microsoft Outage, we believe that some Operator Assist attendees connecting to LoopUp Event calls may experience intermittent issues. Our Teams will continue to provide updates as we have them. If you have any questions, our Support Team are available 24/7 at [email protected].
  • Time: Jan. 25, 2023, 9 a.m.
    Status: Investigating
    Update: We have been made aware of an issue with the potential to impact LoopUp Cloud Telephony (Teams) and Remote Meetings (access to account.loopup.com and meet.loopup.com), caused by a Microsoft Services Outage on the 25th of January 2023. More information can be found on their status pages: https://status.office365.com/. Teams, O365, Cloud Telephony and the remote meetings web-client and account areas may all be impacted by this issue. Information and updates will be provided as soon as they are available. We would advise Customers to subscribe to updates on status.office365.com also. If you have any questions, our Support Team are available 24/7 at [email protected].

Updates:

  • Time: Oct. 11, 2022, 12:20 p.m.
    Status: Resolved
    Update: We have taken steps to resolve this issue and believe it is now fully resolved. If you experience any new issues, please contact [email protected]
  • Time: Oct. 11, 2022, 11:12 a.m.
    Status: Monitoring
    Update: We have taken steps to resolve this issue and are monitoring for any further impact. The impact was limited to AUSTL outbound. If you continue to experience issues, please contact [email protected].
  • Time: Oct. 11, 2022, 9:18 a.m.
    Status: Investigating
    Update: We are currently investigating an issue concerning our Direct Routing service in AUSTL. Some users may experience disruption when trying to make outbound calls. We’re aware of the issue and are working on it urgently. Please know that our teams are working hard to get everything up and running. We will provide more information as soon as it is available. If you experience any issues, please kindly provide details to [email protected].

Updates:

  • Time: Sept. 7, 2022, 8:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2022, 5:46 p.m.
    Status: Monitoring
    Update: We are currently monitoring an issue impacting account.loopup.com. Users who log in with MSFT Azure may experience issues accessing the platform due to an outage on Microsoft Azure. More information can be found on their status pages: https://status.azure.com/en-us/status Information and updates will be provided as soon as they are available. We would advise Customers to subscribe to updates on status.azure.com also. If you have any questions, our Support Team are available 24/7 at [email protected].

Updates:

  • Time: Sept. 7, 2022, 8:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2022, 5:44 p.m.
    Status: Monitoring
    Update: We are currently monitoring an issue impacting the LoopUp Cloud Telephony Admin Portal. Users may experience issues accessing the platform due to an outage on Microsoft Azure. More information can be found on their status pages: https://status.azure.com/en-us/status Information and updates will be provided as soon as they are available. We would advise Customers to subscribe to updates on status.azure.com also. If you have any questions, our Support Team are available 24/7 at [email protected].

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Frequently Asked Questions - LoopUp

Is there a LoopUp outage?
The current status of LoopUp is: Systems Active
Where can I find the official status page of LoopUp?
The official status page for LoopUp is here
How can I get notified if LoopUp is down or experiencing an outage?
To get notified of any status changes to LoopUp, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LoopUp every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LoopUp do?
LoopUp offers a centralized telephony solution for multinational businesses, simplifying management and support while delivering cost savings. They are a leading provider for Microsoft's Operator Connect program.

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