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Is there an MediRecords outage?

MediRecords status: Systems Active

Last checked: 6 minutes ago

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MediRecords outages and incidents

Outage and incident data over the last 30 days for MediRecords.

There have been 1 outages or incidents for MediRecords in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MediRecords

Outlogger tracks the status of these components for Xero:

Appointment Book Active
Appointments Widget Active
ConnectAPI Active
ePrescribing and Prescribing Active
MediRecords Active
Patient App Active
Secure Messaging Active
SMS Active
Waiting Room Active
eRx Script Exchange Active
Healthlink Active
Medicare Active
MediRecords Support Channel Active
My Health Record Active
Twilio Active
Component Status
Appointment Book Active
Appointments Widget Active
ConnectAPI Active
ePrescribing and Prescribing Active
MediRecords Active
Patient App Active
Secure Messaging Active
SMS Active
Waiting Room Active
Active
eRx Script Exchange Active
Healthlink Active
Medicare Active
MediRecords Support Channel Active
My Health Record Active
Twilio Active

Latest MediRecords outages and incidents.

View the latest incidents for MediRecords and check for official updates:

Updates:

  • Time: Oct. 17, 2024, 7:03 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2024, 1:54 a.m.
    Status: Identified
    Update: We are continuing to work closely with our third-party provider to resolve the ongoing issue as soon as possible. Our team is dedicated to ensuring a swift resolution.
  • Time: Oct. 16, 2024, 10:45 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 16, 2024, 10:40 p.m.
    Status: Identified
    Update: We are continuing to work on the issue.
  • Time: Oct. 16, 2024, 6:53 a.m.
    Status: Investigating
    Update: We are aware of issues creating electronic prescriptions. We are currently addressing this as a top priority.

Updates:

  • Time: Oct. 11, 2024, 12:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 10, 2024, 2:56 a.m.
    Status: Monitoring
    Update: We are continuing to monitor the results
  • Time: Oct. 10, 2024, 12:36 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 9, 2024, 1:38 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 9, 2024, 12:59 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 9, 2024, 12:59 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 8, 2024, 5:03 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 8, 2024, 2:35 a.m.
    Status: Investigating
    Update: Customers are unable to log into Medirecords and are experiencing high levels of slowness.

Updates:

  • Time: Oct. 8, 2024, 12:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2024, 11:39 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting the following: - Chat function - Patient Search - Overall Slowness in the platform We will continue to post updates as we work on the issue, please reach out to Medirecords Support if you have any questions at all.

Updates:

  • Time: Aug. 1, 2024, 10:25 p.m.
    Status: Resolved
    Update: Medicare has reported that they have resolved the outage affecting their systems. If you are still experiencing issues please contact Medicare Support.
  • Time: Aug. 1, 2024, 6:32 a.m.
    Status: Monitoring
    Update: Medicare has reported they are currently experiencing an outage affecting their ability to perform OPV checks and receive claims. We will share any further information as soon as it becomes available from Medicare. Please visit their status page with the following link: https://www2.medicareaustralia.gov.au/pext/ECLIPSEMonitor/external/eclipse_status.jsp

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Frequently Asked Questions - MediRecords

Is there a MediRecords outage?
The current status of MediRecords is: Systems Active
Where can I find the official status page of MediRecords?
The official status page for MediRecords is here
How can I get notified if MediRecords is down or experiencing an outage?
To get notified of any status changes to MediRecords, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MediRecords every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does MediRecords do?
MediRecords provides customized solutions for healthcare professionals and organizations, including sole practitioners, hospitals, health departments, and multidisciplinary teams. Try a demo of MediRecords now.

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