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Is there an MediRecords outage?

MediRecords status: Systems Active

Last checked: a minute ago

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MediRecords outages and incidents

Outage and incident data over the last 30 days for MediRecords.

There have been 2 outages or incidents for MediRecords in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MediRecords

Outlogger tracks the status of these components for Xero:

Appointment Book Active
Appointments Widget Active
ConnectAPI Active
ePrescribing and Prescribing Active
MediRecords Active
Patient App Active
Secure Messaging Active
SMS Active
Waiting Room Active
eRx Script Exchange Active
Healthlink Active
Medicare Active
MediRecords Support Channel Active
My Health Record Active
Twilio Active
Component Status
Appointment Book Active
Appointments Widget Active
ConnectAPI Active
ePrescribing and Prescribing Active
MediRecords Active
Patient App Active
Secure Messaging Active
SMS Active
Waiting Room Active
Active
eRx Script Exchange Active
Healthlink Active
Medicare Active
MediRecords Support Channel Active
My Health Record Active
Twilio Active

Latest MediRecords outages and incidents.

View the latest incidents for MediRecords and check for official updates:

Updates:

  • Time: Sept. 6, 2022, 8:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2022, 11:57 a.m.
    Status: Monitoring
    Update: We have not received official notification from Services Australia, but systems seem functional
  • Time: Sept. 6, 2022, 5:47 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 6, 2022, 5:47 a.m.
    Status: Identified
    Update: We have confirmed with Services Australia Technical Support that they are currently experiencing a service degradation. Please contact the Digital Health Agency on 1800 723 471 (available 24 hours, 7 days a week) for information. MediRecords will update this status as information becomes available.

Updates:

  • Time: Sept. 6, 2022, 8:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2022, 11:57 a.m.
    Status: Monitoring
    Update: We have not received official notification from Services Australia, but systems seem functional
  • Time: Sept. 6, 2022, 5:47 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 6, 2022, 5:47 a.m.
    Status: Identified
    Update: We have confirmed with Services Australia Technical Support that they are currently experiencing a service degradation. Please contact the Digital Health Agency on 1800 723 471 (available 24 hours, 7 days a week) for information. MediRecords will update this status as information becomes available.

Updates:

  • Time: Sept. 3, 2022, 2:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 3, 2022, 1:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 3, 2022, 12:51 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 2, 2022, 11:57 p.m.
    Status: Investigating
    Update: We are aware of an issue when uploading PDF files or attempting to access letter templates that are saved to the server. We are investigating this with urgency. In this short interim, we ask that you use another word processer to complete your letters.

Updates:

  • Time: Sept. 3, 2022, 2:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 3, 2022, 1:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 3, 2022, 12:51 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 2, 2022, 11:57 p.m.
    Status: Investigating
    Update: We are aware of an issue when uploading PDF files or attempting to access letter templates that are saved to the server. We are investigating this with urgency. In this short interim, we ask that you use another word processer to complete your letters.

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Frequently Asked Questions - MediRecords

Is there a MediRecords outage?
The current status of MediRecords is: Systems Active
Where can I find the official status page of MediRecords?
The official status page for MediRecords is here
How can I get notified if MediRecords is down or experiencing an outage?
To get notified of any status changes to MediRecords, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MediRecords every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does MediRecords do?
MediRecords provides customized solutions for healthcare professionals and organizations, including sole practitioners, hospitals, health departments, and multidisciplinary teams. Try a demo of MediRecords now.

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