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Is there an Molo outage?

Molo status: Minor Outage

Last checked: 7 minutes ago

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Molo outages and incidents

Outage and incident data over the last 30 days for Molo.

There have been 0 outages or incidents for Molo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Molo

Outlogger tracks the status of these components for Xero:

iPad App Active
Molo Manager Smartphone App Active
Molo Online Booking Active
Molo Service Smartphone App Active
Web App Active
Credit Card Processing Active
Physical Credit Card Readers Active
Single Sign On Active
Email Delivery Active
Email Events and Logs Active
Email Validation Active
Molo Multimedia Text Messages (MMS) Performance Issues
Molo Text Chat Active
Molo Text Messages (SMS) Active
Slack APIs for Notifications Active
Auth0 Authentication Active
Auth0 Login Active
File Uploading and Previewing Active
FuelCloud - Live Fuel Transaction Data Active
Online Booking API Active
Xero Accounting API Active
Component Status
Active
iPad App Active
Molo Manager Smartphone App Active
Molo Online Booking Active
Molo Service Smartphone App Active
Web App Active
Active
Credit Card Processing Active
Physical Credit Card Readers Active
Single Sign On Active
Performance Issues
Email Delivery Active
Email Events and Logs Active
Email Validation Active
Molo Multimedia Text Messages (MMS) Performance Issues
Molo Text Chat Active
Molo Text Messages (SMS) Active
Slack APIs for Notifications Active
Active
Auth0 Authentication Active
Auth0 Login Active
File Uploading and Previewing Active
FuelCloud - Live Fuel Transaction Data Active
Online Booking API Active
Xero Accounting API Active

Latest Molo outages and incidents.

View the latest incidents for Molo and check for official updates:

Updates:

  • Time: Jan. 18, 2019, 9:58 p.m.
    Status: Postmortem
    Update: A temporary increase in traffic to our web app led to a performance issue for some users. The issue has been resolved.
  • Time: Jan. 18, 2019, 9:57 p.m.
    Status: Resolved
    Update: Some users of our Molo Web App reported slow performance.

Updates:

  • Time: July 2, 2018, 5:16 p.m.
    Status: Resolved
    Update: There were some residual delays reported by a small number of marinas after we updated the system at 10:45am Eastern Time but all marinas using our Xero integration should be experiencing normal performance now.
  • Time: July 2, 2018, 2:45 p.m.
    Status: Monitoring
    Update: Our engineering team has resolved the performance degradation issue for all marinas using our Xero Accounting integration. Please contact [email protected] with any questions.
  • Time: July 2, 2018, 2:06 p.m.
    Status: Identified
    Update: Some marinas that use our Xero Accounting integration have reported degraded performance of certain transactions like allocating payments or saving invoices. Our team has identified the cause and is working rapidly to return performance back to normal. Thank you for your patience.

Updates:

  • Time: July 2, 2018, 3:33 a.m.
    Status: Resolved
    Update: A limited number of users reported some degraded performance from 6pm to 9pm Eastern Time. Molo remained online and accessible throughout this period.

Updates:

  • Time: March 20, 2018, 7:09 p.m.
    Status: Resolved
    Update: The issue with Xero's API has been resolved.
  • Time: March 20, 2018, 4:03 p.m.
    Status: Identified
    Update: Xero has identified the cause of the outage in their API and is working on the issue.
  • Time: March 20, 2018, 2:42 p.m.
    Status: Identified
    Update: Xero's API is experiencing an unplanned outage at this time. It may cause issues with creating inventory items.

Updates:

  • Time: Feb. 20, 2018, 6:19 p.m.
    Status: Resolved
    Update: The earlier issue should be completely resolved now.
  • Time: Feb. 20, 2018, 5:50 p.m.
    Status: Monitoring
    Update: The issue preventing some users from accessing Molo should be resolved. We are continuing to monitor the situation.
  • Time: Feb. 20, 2018, 5:43 p.m.
    Status: Identified
    Update: We have identified the issue that is preventing some users from accessing Molo. We are working to remedy this as quickly as possible.
  • Time: Feb. 20, 2018, 5:39 p.m.
    Status: Investigating
    Update: We received reports that Molo's web app is inaccessible for some users. We are investigating.

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Frequently Asked Questions - Molo

Is there a Molo outage?
The current status of Molo is: Minor Outage
Where can I find the official status page of Molo?
The official status page for Molo is here
How can I get notified if Molo is down or experiencing an outage?
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