Company Logo

Is there an MongoDB outage?

MongoDB status: Systems Active

Last checked: 6 minutes ago

Get notified about any outages, downtime or incidents for MongoDB and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

MongoDB outages and incidents

Outage and incident data over the last 30 days for MongoDB.

There have been 6 outages or incidents for MongoDB in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for MongoDB

Outlogger tracks the status of these components for Xero:

MongoDB Atlas App Services and Device Sync Active
MongoDB Atlas Data Federation and Online Archive Active
MongoDB Atlas for Government Active
MongoDB Atlas Stream Processing Active
MongoDB Charts Active
MongoDB Cloud Active
MongoDB Support Portal Active
Component Status
MongoDB Atlas App Services and Device Sync Active
MongoDB Atlas Data Federation and Online Archive Active
MongoDB Atlas for Government Active
MongoDB Atlas Stream Processing Active
MongoDB Charts Active
MongoDB Cloud Active
MongoDB Support Portal Active

Latest MongoDB outages and incidents.

View the latest incidents for MongoDB and check for official updates:

Updates:

  • Time: Sept. 9, 2024, 5:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 9, 2024, 4:26 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 9, 2024, 3:59 p.m.
    Status: Investigating
    Update: We have received reports of extremely slow page loads. We are investigating the issue.

Updates:

  • Time: Sept. 12, 2024, 2:36 p.m.
    Status: Postmortem
    Update: ## Incident Summary On September 2, 2024 between 8:30 UTC to 10:15 UTC, some MongoDB customers were unable to log in to MongoDB Atlas Management UI. During that time, MongoDB experienced an abnormally high volume of traffic on our login page that caused us to hit our rate limiting thresholds which caused some customers to see their authentication requests to the MongoDB Atlas Management UI rejected. Once login volume subsided, login availability was restored. Note: This incident had no impact on customer Atlas Clusters. UI authentication is independent of Atlas Cluster authentication. ## Root Cause Our authentication services were not able to scale quickly enough to react to the sudden increase in logins. ## MongoDB Actions We are updating our login page to provide clearer and more actionable error messaging. We are also adding additional support to  scale better during traffic spikes. ## Recommended Customer Actions No further customer action required
  • Time: Sept. 2, 2024, 2:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 2, 2024, 11:08 a.m.
    Status: Monitoring
    Update: The system has recovered, users should be able to login. We are continuing to monitor the system for any residual effects.
  • Time: Sept. 2, 2024, 10:13 a.m.
    Status: Investigating
    Update: We have received higher-than-normal reports of failed logins for cloud.mongodb.com with the reason "Too many attempts, please try again later"

Updates:

  • Time: Aug. 29, 2024, 10:56 a.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Aug. 29, 2024, 10:49 a.m.
    Status: Monitoring
    Update: The system has recovered and Atlas Cluster operations are no longer delayed. We will continue to monitor the system for any residual effects.
  • Time: Aug. 29, 2024, 10:31 a.m.
    Status: Identified
    Update: AWS has identified and mitigated a networking issue impacting multiple AWS services. Delays in Atlas Cluster operations caused by this issue are now also recovering.
  • Time: Aug. 29, 2024, 10:21 a.m.
    Status: Investigating
    Update: We are investigating an issue delaying certain cluster operations caused by an AWS STS outage (https://health.aws.amazon.com/health/status).

Updates:

  • Time: Aug. 27, 2024, 3:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 26, 2024, 2:10 p.m.
    Status: Monitoring
    Update: Atlas Triggers in us-east-1 continue to work as expected. We continue to monitor the results of the mitigation.
  • Time: Aug. 23, 2024, 9:54 p.m.
    Status: Monitoring
    Update: We identified Triggers in us-east-1 unable to process events. A mitigation has been deployed and processing of events has resumed. We're monitoring the results.

Updates:

  • Time: Aug. 21, 2024, 8:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2024, 8:06 p.m.
    Status: Monitoring
    Update: We observed some new and existing Atlas Triggers affected by the outage. Users may observe events processing delayed. We deployed a mitigation and will continue monitoring.
  • Time: Aug. 20, 2024, 2:31 a.m.
    Status: Monitoring
    Update: We observed no new issues with Atlas Triggers in the last 24h, out of abundance of caution we will continue actively monitoring.
  • Time: Aug. 19, 2024, 2:54 a.m.
    Status: Monitoring
    Update: A fix has been implemented and released, we are monitoring the results.
  • Time: Aug. 19, 2024, 2:20 a.m.
    Status: Identified
    Update: We identified an issue that may affect Atlas Triggers and are in the process of releasing a fix.
  • Time: Aug. 18, 2024, 6:30 p.m.
    Status: Investigating
    Update: We are observing additional Atlas Triggers unable to pick up events. Some Users may experience delays in events being processed. We are continuing to investigate this issue.
  • Time: Aug. 18, 2024, 3:17 a.m.
    Status: Monitoring
    Update: All Atlas Triggers that reported irregular processing resumed working as expected. We are continuing to monitor for any further issue.
  • Time: Aug. 16, 2024, 10:54 p.m.
    Status: Monitoring
    Update: We implemented a fix and are monitoring its impact on Atlas Triggers affected by the outage.
  • Time: Aug. 16, 2024, 9:36 p.m.
    Status: Identified
    Update: We identified Atlas Triggers affected by the issue. Affected users may see some of their triggers unable to pick up events.
  • Time: Aug. 16, 2024, 5:54 p.m.
    Status: Investigating
    Update: We are currently investigating reports of failures for Atlas Triggers. Affected users may see some of their triggers in a DISABLED state and any attempts to re-enable them fail.

Check the status of similar companies and alternatives to MongoDB

Akamai
Akamai

Systems Active

Nutanix
Nutanix

Systems Active

LogicMonitor
LogicMonitor

Systems Active

Acquia
Acquia

Systems Active

Granicus System
Granicus System

Systems Active

CareCloud
CareCloud

Systems Active

Redis
Redis

Systems Active

integrator.io
integrator.io

Systems Active

NinjaOne Trust

Systems Active

Pantheon Operations
Pantheon Operations

Systems Active

Securiti US
Securiti US

Systems Active

Scaleway
Scaleway

Issues Detected

Frequently Asked Questions - MongoDB

Is there a MongoDB outage?
The current status of MongoDB is: Systems Active
Where can I find the official status page of MongoDB?
The official status page for MongoDB is here
How can I get notified if MongoDB is down or experiencing an outage?
To get notified of any status changes to MongoDB, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MongoDB every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does MongoDB do?
Accelerate idea-to-market process with a developer data platform powered by MongoDB, a user-friendly modern database.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free