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Is there an MongoDB outage?

MongoDB status: Systems Active

Last checked: a minute ago

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MongoDB outages and incidents

Outage and incident data over the last 30 days for MongoDB.

There have been 6 outages or incidents for MongoDB in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MongoDB

Outlogger tracks the status of these components for Xero:

MongoDB Atlas App Services and Device Sync Active
MongoDB Atlas Data Federation and Online Archive Active
MongoDB Atlas for Government Active
MongoDB Atlas Stream Processing Active
MongoDB Charts Active
MongoDB Cloud Active
MongoDB Support Portal Active
Component Status
MongoDB Atlas App Services and Device Sync Active
MongoDB Atlas Data Federation and Online Archive Active
MongoDB Atlas for Government Active
MongoDB Atlas Stream Processing Active
MongoDB Charts Active
MongoDB Cloud Active
MongoDB Support Portal Active

Latest MongoDB outages and incidents.

View the latest incidents for MongoDB and check for official updates:

Updates:

  • Time: July 10, 2024, 7:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 10, 2024, 6:48 p.m.
    Status: Monitoring
    Update: We are deploying a fix and are monitoring it now.
  • Time: July 10, 2024, 5:59 p.m.
    Status: Identified
    Update: We've isolated the auto-scaling delays to global write clusters only. Sharded and replica set clusters are unaffected. We're actively working on a fix at this time.
  • Time: July 10, 2024, 5:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 10, 2024, 5:36 p.m.
    Status: Investigating
    Update: We're currently investigating an issue where we are seeing delays in our auto-scaling system for sharded clusters on all cloud providers. Replica sets are unaffected.

Updates:

  • Time: July 5, 2024, 3:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 2, 2024, 3:57 p.m.
    Status: Investigating
    Update: We have received higher-than-normal reports of failed PayPal transactions. Affected users will have been notified via email and may see a WARNING state on their Organization. This mostly has impacted Organizations with billing addresses outside of the USA. We are investigating with our upstream partners to correct the issue.

Updates:

  • Time: June 21, 2024, 8:48 p.m.
    Status: Resolved
    Update: This incident post has been resolved. However, Azure remains constrained in East US and Central US, which can affect cluster creation, modification, and certain healing operations. Please check your own personalized Azure status page for updates. Clusters will spin up faster in other regions.
  • Time: June 19, 2024, 11:24 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue with Azure.
  • Time: June 19, 2024, 8:01 a.m.
    Status: Investigating
    Update: We are experiencing issues with restricted Azure capacity in US East. As a result, cluster creation, scaling, and updates for clusters in this region may encounter delays. We are working with Azure to resolve the issue at the highest priority.

Updates:

  • Time: June 15, 2024, 4:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 15, 2024, 3:20 a.m.
    Status: Monitoring
    Update: Microsoft Azure updated the Service Health Dashboard to indicate they confirm the infrastructure issue is resolved but continue to monitor before declaring full mitigation. We are monitoring Atlas cluster deployments for any residual effects and will mitigate any issues if necessary.
  • Time: June 15, 2024, 2:56 a.m.
    Status: Monitoring
    Update: Microsoft Azure updated the Service Health Dashboard to indicate they expect full mitigation within the next hour. We will continue to monitor the service issue and provide updates when possible.
  • Time: June 14, 2024, 11:35 p.m.
    Status: Monitoring
    Update: Microsoft Azure updated the Service Health Dashboard to indicate Azure Resource Manager errors in East US 2 region may also be experienced globally for resources hosted on that service. They are working on a mitigation strategy for this incident. We will continue to monitor the service issue and provide updates when possible.
  • Time: June 14, 2024, 10:02 p.m.
    Status: Monitoring
    Update: We are monitoring the service issue.
  • Time: June 14, 2024, 10:02 p.m.
    Status: Investigating
    Update: Microsoft Azure is experiencing an issue with the Azure Resource Manager for Virtual Machines in East US 2 region. As a result, users may experience delays creating, updating or deleting clusters in this region. Further incident details may be found in the Service Health Dashboard in your Microsoft Azure Portal.

Updates:

  • Time: June 13, 2024, 11:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2024, 11:33 p.m.
    Status: Monitoring
    Update: We have deployed a code fix and are monitoring behavior of the system.
  • Time: June 13, 2024, 9:15 p.m.
    Status: Identified
    Update: We have identified increased response times from Azure APIs and are taking steps to mitigate the impact on the system. Azure cluster modifications will continue to see delays. AWS and GCP remain unaffected.
  • Time: June 13, 2024, 8:17 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with increased latency in Azure which is causing a delay in cluster modifications.

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Issues Detected

Frequently Asked Questions - MongoDB

Is there a MongoDB outage?
The current status of MongoDB is: Systems Active
Where can I find the official status page of MongoDB?
The official status page for MongoDB is here
How can I get notified if MongoDB is down or experiencing an outage?
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What does MongoDB do?
Accelerate idea-to-market process with a developer data platform powered by MongoDB, a user-friendly modern database.

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