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Is there an Mosaic outage?

Mosaic status: Systems Active

Last checked: 6 minutes ago

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Mosaic outages and incidents

Outage and incident data over the last 30 days for Mosaic.

There have been 1 outages or incidents for Mosaic in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mosaic

Outlogger tracks the status of these components for Xero:

AWS ec2-us-east-1 Active
AWS ec2-us-gov-west-1 Active
AWS eks-us-east-1 Active
AWS eks-us-gov-west-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS elb-us-gov-west-1 Active
AWS iam Active
AWS iam-us-gov-west-1 Active
AWS pinpoint-us-east-1 Active
AWS pinpoint-us-west-2 Active
AWS rds-us-east-1 Active
AWS rds-us-gov-west-1 Active
AWS redshift-us-east-1 Active
AWS redshift-us-gov-west-1 Active
AWS route53 Active
AWS secretsmanager-us-east-1 Active
AWS secretsmanager-us-gov-west-1 Active
AWS sns-us-east-1 Active
AWS sns-us-gov-west-1 Active
AWS sqs-us-east-1 Active
AWS vpc-us-east-1 Active
AWS vpc-us-gov-east-1 Active
Asana Integration Active
BST Integration Active
CSV Agent Active
Deltek Ajera Integration Active
Deltek Vantagepoint Integration Active
Deltek Vision Integration Active
Github Integration Active
Google Calendar Integration Active
Jira Cloud Integration Active
Microsoft 365 Project Online Integration Active
Microsoft Dynamics 365 Business Centra Integration Active
Microsoft Dynamics 365 Project Operations Integration Active
Office365 Integration Active
Open API Active
Salesforce Integration Active
Unanet A/E Integration Active
Viewpoint Vista Integration Active
Home Active
Integration Settings Active
Members Active
Planner Active
Portfolios Active
Projects Active
Reports Active
Resource Planning Portal Active
Staffing Active
Team Dashboard Active
Timesheets Active
Workload Active
Component Status
Active
AWS ec2-us-east-1 Active
AWS ec2-us-gov-west-1 Active
AWS eks-us-east-1 Active
AWS eks-us-gov-west-1 Active
AWS elasticache-us-east-1 Active
AWS elb-us-east-1 Active
AWS elb-us-gov-west-1 Active
AWS iam Active
AWS iam-us-gov-west-1 Active
AWS pinpoint-us-east-1 Active
AWS pinpoint-us-west-2 Active
AWS rds-us-east-1 Active
AWS rds-us-gov-west-1 Active
AWS redshift-us-east-1 Active
AWS redshift-us-gov-west-1 Active
AWS route53 Active
AWS secretsmanager-us-east-1 Active
AWS secretsmanager-us-gov-west-1 Active
AWS sns-us-east-1 Active
AWS sns-us-gov-west-1 Active
AWS sqs-us-east-1 Active
AWS vpc-us-east-1 Active
AWS vpc-us-gov-east-1 Active
Active
Asana Integration Active
BST Integration Active
CSV Agent Active
Deltek Ajera Integration Active
Deltek Vantagepoint Integration Active
Deltek Vision Integration Active
Github Integration Active
Google Calendar Integration Active
Jira Cloud Integration Active
Microsoft 365 Project Online Integration Active
Microsoft Dynamics 365 Business Centra Integration Active
Microsoft Dynamics 365 Project Operations Integration Active
Office365 Integration Active
Open API Active
Salesforce Integration Active
Unanet A/E Integration Active
Viewpoint Vista Integration Active
Active
Home Active
Integration Settings Active
Members Active
Planner Active
Portfolios Active
Projects Active
Reports Active
Resource Planning Portal Active
Staffing Active
Team Dashboard Active
Timesheets Active
Workload Active

Latest Mosaic outages and incidents.

View the latest incidents for Mosaic and check for official updates:

Updates:

  • Time: Sept. 20, 2024, 7:33 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2024, 7:32 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 20, 2024, 7:25 p.m.
    Status: Investigating
    Update: We have recently been made aware of an issue where some users are experiencing difficulties logging into Mosaic. Users who are already logged in to the platform should not be affected. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Updates:

  • Time: Aug. 19, 2024, 1:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 19, 2024, 1:46 p.m.
    Status: Investigating
    Update: We have recently been made aware of an issue where some users are experiencing difficulties accessing the application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Updates:

  • Time: July 8, 2024, 7:43 p.m.
    Status: Resolved
    Update: Access to https://projects.mosaicapp.com has been restored for users. The disruption was caused by an issue with one of our third-party service providers, which has now been fully addressed by their technical team.
  • Time: July 8, 2024, 7:28 p.m.
    Status: Identified
    Update: https://projects.mosaicapp.com might not be available for all users in US regions. Our team has identified that the issue is due to a disruption with one of our third-party service providers. We are closely monitoring the situation.
  • Time: July 8, 2024, 7:19 p.m.
    Status: Investigating
    Update: We have recently been made aware of an issue where some users are experiencing difficulties accessing or logging into our application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Updates:

  • Time: June 11, 2024, 9:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 11, 2024, 9:30 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 11, 2024, 7:54 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 11, 2024, 7:44 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 6, 2024, 6:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 6, 2024, 5:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 6, 2024, 2:59 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 6, 2024, 2:51 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Mosaic

Is there a Mosaic outage?
The current status of Mosaic is: Systems Active
Where can I find the official status page of Mosaic?
The official status page for Mosaic is here
How can I get notified if Mosaic is down or experiencing an outage?
To get notified of any status changes to Mosaic, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mosaic every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Mosaic do?
Efficiently manage your workforce with AI-powered resource management software and capacity planning tool. Allocate staff, plan projects, and forecast headcount visually.