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Is there an Mosio outage?

Mosio status: Systems Active

Last checked: a minute ago

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Mosio outages and incidents

Outage and incident data over the last 30 days for Mosio.

There have been 0 outages or incidents for Mosio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mosio

Outlogger tracks the status of these components for Xero:

API Active
Client Login - biz.mosio.com Active
Corporate Site - www.mosio.com Active
Component Status
API Active
Client Login - biz.mosio.com Active
Corporate Site - www.mosio.com Active

Latest Mosio outages and incidents.

View the latest incidents for Mosio and check for official updates:

Updates:

  • Time: June 24, 2019, 7:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 23, 2019, 7:23 p.m.
    Status: Monitoring
    Update: This morning one of our server clusters that manages running scheduled tasks went down. We are investigating the cause. Some surveys may not have sent on time, and delivery receipt processing is behind. Services are all up and running, and we are monitoring the situation.

Updates:

  • Time: April 25, 2019, 7:09 p.m.
    Status: Resolved
    Update: This test incident is now complete.
  • Time: April 25, 2019, 6:45 p.m.
    Status: Investigating
    Update: This is a test incident, associated to DEV-31. Mosio is conducting a disaster test. No services are affected.

Updates:

  • Time: April 9, 2019, 7:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 9, 2019, 6:17 p.m.
    Status: Monitoring
    Update: The load balancer controlling access to api.mosio.com went down at about 10:38 am PT. Networking was notified and services restored fully by 11:10am. We're continuing to monitor the network.

Updates:

  • Time: Jan. 11, 2019, 10:24 p.m.
    Status: Resolved
    Update: No further incidents.
  • Time: Jan. 11, 2019, 8:25 p.m.
    Status: Monitoring
    Update: The data center has informed us that network is currently stable, they are investigating the root cause. We'll continue to monitor.
  • Time: Jan. 11, 2019, 7:45 p.m.
    Status: Monitoring
    Update: The network appears to be responding normally, we are monitoring the status.
  • Time: Jan. 11, 2019, 7:04 p.m.
    Status: Investigating
    Update: Mosio has received a notice from our data center. Clients may experience intermittent timeouts when accessing the Mosio platform until this is resolved. Incoming text message processing may be delayed slightly, texts will be requeued and processed as the network allows. > Current Status: Service Disruption > Started: 1/11/2019 10:41am (-0800) > Affected Infrastructure > Locations: Primary Data Center > Update: > We are experiencing a major network disruption at our network border. We are investigating and will update as event occur.

Updates:

  • Time: April 10, 2018, 9:29 p.m.
    Status: Resolved
    Update: The updates have been made and the system is back online
  • Time: April 10, 2018, 9:17 p.m.
    Status: Identified
    Update: We anticipate the system to be back online in 20-30 minutes.
  • Time: April 10, 2018, 9:08 p.m.
    Status: Identified
    Update: This outage is affecting the outgoing sms queue. We've taken the main front-end off line to prevent any work being lost while we fix this issue.
  • Time: April 10, 2018, 9:05 p.m.
    Status: Identified
    Update: A brief outage will occur as we update systems that control incoming message processing. You may experience a slight delay in messages being processed during this time. We anticipate this change to take less than an hour. The web portal and API will also not be accessible/online during this period. We apologize for the trouble and will be back up as soon as possible.

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Frequently Asked Questions - Mosio

Is there a Mosio outage?
The current status of Mosio is: Systems Active
Where can I find the official status page of Mosio?
The official status page for Mosio is here
How can I get notified if Mosio is down or experiencing an outage?
To get notified of any status changes to Mosio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mosio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Mosio do?
Mosio's text messaging software enhances subject engagement and adherence in clinical research studies through automated messages.

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