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Is there an Mosio outage?

Mosio status: Systems Active

Last checked: 6 minutes ago

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Mosio outages and incidents

Outage and incident data over the last 30 days for Mosio.

There have been 0 outages or incidents for Mosio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mosio

Outlogger tracks the status of these components for Xero:

API Active
Client Login - biz.mosio.com Active
Corporate Site - www.mosio.com Active
Component Status
API Active
Client Login - biz.mosio.com Active
Corporate Site - www.mosio.com Active

Latest Mosio outages and incidents.

View the latest incidents for Mosio and check for official updates:

Updates:

  • Time: Jan. 20, 2018, 5:44 a.m.
    Status: Resolved
    Update: Systems have been stable for a while now, this incident is resolved.
  • Time: Jan. 20, 2018, 3:57 a.m.
    Status: Investigating
    Update: Network operations found an IP issue affecting the network connection of the database, we're currently investigating what triggered this. Services should be up and running normally.
  • Time: Jan. 20, 2018, 3:36 a.m.
    Status: Investigating
    Update: Current we're investigating some database errors, we'll update again as soon as we know more.

Updates:

  • Time: Nov. 7, 2017, 6:51 p.m.
    Status: Resolved
    Update: Around 7am Pacific time, Mosio had a brief outage due to a database issue. Some appointment reminders and access to the platform was affected.

Updates:

  • Time: Aug. 3, 2017, 11:28 p.m.
    Status: Resolved
    Update: The database issue affecting the Mosio platform has been rectified. All systems should be functioning normally.
  • Time: Aug. 3, 2017, 9:09 p.m.
    Status: Identified
    Update: We've identified an issue causing slowness and period of inability to access the Mosio microboards and platform. We're currently working to rectify this problem. No time estimate on the resolution at this time.

Updates:

  • Time: May 23, 2017, 11:50 p.m.
    Status: Resolved
    Update: For a short time (approx 3:44pm to 4pm), the Mosio platform was down due to a brief network outage.

Updates:

  • Time: May 13, 2017, 1:46 a.m.
    Status: Resolved
    Update: The DDOS attack has been resolved and null routed. All services should be restored. We're continuing to monitor.
  • Time: May 13, 2017, 12:37 a.m.
    Status: Identified
    Update: We've updated our load balancer and the site should be accessible now. We're monitoring traffic to check for incoming SMS and delivery receipts are processing normally, and we're monitoring for more DDOS activity.
  • Time: May 13, 2017, midnight
    Status: Identified
    Update: Our hosting provider has informed us that a load balancer on their network is currently under Denial of Service attack. They are working to resolve the issue, and Mosio may be inaccessible until they are able to solve this. Scheduled outgoing texts from Mosio will still send. Incoming texts and delivery receipts may be delayed.

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Frequently Asked Questions - Mosio

Is there a Mosio outage?
The current status of Mosio is: Systems Active
Where can I find the official status page of Mosio?
The official status page for Mosio is here
How can I get notified if Mosio is down or experiencing an outage?
To get notified of any status changes to Mosio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mosio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Mosio do?
Mosio's text messaging software enhances subject engagement and adherence in clinical research studies through automated messages.

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