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Is there an mux outage?

mux status: Systems Active

Last checked: 4 minutes ago

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mux outages and incidents

Outage and incident data over the last 30 days for mux.

There have been 3 outages or incidents for mux in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for mux

Outlogger tracks the status of these components for Xero:

Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active
Component Status
Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active

Latest mux outages and incidents.

View the latest incidents for mux and check for official updates:

Updates:

  • Time: Nov. 15, 2024, 3:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 15, 2024, 12:42 p.m.
    Status: Monitoring
    Update: We continue to monitor the health of the system.
  • Time: Nov. 15, 2024, 9:27 a.m.
    Status: Monitoring
    Update: We have identified and mitigated the issue. Error rates have returned to normal, and the backlog of jobs was processed by 08:57 UTC. We continue to monitor the health of the system.
  • Time: Nov. 15, 2024, 9:10 a.m.
    Status: Investigating
    Update: We are investigating an increase in errors serving media segments, and delays in video processing starting from 08:29 UTC.

Updates:

  • Time: Nov. 15, 2024, 12:03 a.m.
    Status: Resolved
    Update: There was a disruption in our ability to process a subset of delivery usage data that will reflect a reduced amount of delivered minutes from 15:18 until 17:40 UTC. Any minutes that were unable to be processed will not be billed. We apologize for any inconvenience.

Updates:

  • Time: Nov. 7, 2024, 6:05 p.m.
    Status: Resolved
    Update: Starting at approximately 17:23 UTC on Nov 7th, we experienced delays on new on-demand asset ingest of up to 5 minutes on some assets. This issue has been resolved and all ingest caught up by 17:28 UTC

Updates:

  • Time: Oct. 30, 2024, 9:09 p.m.
    Status: Resolved
    Update: Between 19:54 and 20:20 UTC processing of all on-demand video ingest experienced delays. A fix was deployed at 20:14 UTC and processing delays were fully resolved at 20:20 UTC.
  • Time: Oct. 30, 2024, 8:25 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the system.
  • Time: Oct. 30, 2024, 8:23 p.m.
    Status: Monitoring
    Update: The issue has been identified and a fix has been deployed. All delayed processing has recovered and video ingestion is operating normally.
  • Time: Oct. 30, 2024, 8:11 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is delaying processing of newly ingested on-demand videos.

Updates:

  • Time: Oct. 23, 2024, 5:14 p.m.
    Status: Resolved
    Update: Between 7:00 and 7:15 UTC a small number live streams experienced elevated rebuffering rates, and some may have experienced unexpected disconnects during that time.

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Frequently Asked Questions - mux

Is there a mux outage?
The current status of mux is: Systems Active
Where can I find the official status page of mux?
The official status page for mux is here
How can I get notified if mux is down or experiencing an outage?
To get notified of any status changes to mux, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of mux every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does mux do?
Mux products enable modern software teams to stream vast amounts of video content daily, from startups to the World Cup.

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