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Is there an mux outage?

mux status: Systems Active

Last checked: 3 minutes ago

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mux outages and incidents

Outage and incident data over the last 30 days for mux.

There have been 3 outages or incidents for mux in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for mux

Outlogger tracks the status of these components for Xero:

Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active
Component Status
Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active

Latest mux outages and incidents.

View the latest incidents for mux and check for official updates:

Updates:

  • Time: Oct. 8, 2024, 5:03 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Oct. 8, 2024, 4:37 a.m.
    Status: Monitoring
    Update: Our team has identified the issue as an unexpected node shut-down and is monitoring the situation. We’ll post an update as soon as the issue is fully resolved.
  • Time: Oct. 8, 2024, 4:09 a.m.
    Status: Identified
    Update: Some real-time data is missing for some customers. We don't believe this is an ongoing issue.

Updates:

  • Time: Sept. 27, 2024, 10:21 p.m.
    Status: Resolved
    Update: At about 12:09 UTC through 15:20 UTC we experienced slightly higher rebuffering rates on a small set of live streams due to elevated networking errors.

Updates:

  • Time: Aug. 20, 2024, 3:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2024, 2:16 p.m.
    Status: Monitoring
    Update: We have finished the processing backlog of ingest jobs and Mux Video is operating normally. The engineering team continue to monitor the system health.
  • Time: Aug. 20, 2024, 1:38 p.m.
    Status: Identified
    Update: We have identified and are actively mitigating the issue. Issues with playback are resolved as of 13:30 UTC, and we are working through the ingest backlog.
  • Time: Aug. 20, 2024, 1:06 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing live and on-demand playback issues and increased time in processing assets starting from 12:35 UTC.
  • Time: Aug. 20, 2024, 12:55 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing increased time in processing assets starting from 12:35 UTC.

Updates:

  • Time: July 30, 2024, 5:08 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 30, 2024, 4:38 a.m.
    Status: Monitoring
    Update: The team have identified and resolved an issue causing a delay in webhook delivery. Customers might have seen delayed webhook events between 03:50 UTC and 4:05 UTC.

Updates:

  • Time: July 13, 2024, 7:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 13, 2024, 7:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results
  • Time: July 13, 2024, 6:39 p.m.
    Status: Investigating
    Update: The engineering team have identified the issue and are working towards resolution. Error rates are improving.
  • Time: July 13, 2024, 6:07 p.m.
    Status: Investigating
    Update: We are investigating an increase in errors when delivering images, subtitles, and storyboards. Video ingest and playback is not affected.

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Frequently Asked Questions - mux

Is there a mux outage?
The current status of mux is: Systems Active
Where can I find the official status page of mux?
The official status page for mux is here
How can I get notified if mux is down or experiencing an outage?
To get notified of any status changes to mux, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of mux every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does mux do?
Mux products enable modern software teams to stream vast amounts of video content daily, from startups to the World Cup.

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