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Is there an Nextiva outage?

Nextiva status: Systems Active

Last checked: 2 minutes ago

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Nextiva outages and incidents

Outage and incident data over the last 30 days for Nextiva.

There have been 0 outages or incidents for Nextiva in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nextiva

Outlogger tracks the status of these components for Xero:

Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active
Component Status
Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active

Latest Nextiva outages and incidents.

View the latest incidents for Nextiva and check for official updates:

Updates:

  • Time: Oct. 10, 2024, 6:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 10, 2024, 5:31 p.m.
    Status: Monitoring
    Update: Users are able to log into Nextiva Contact Center. Engineers are monitoring to ensure no further impact.
  • Time: Oct. 10, 2024, 5:03 p.m.
    Status: Investigating
    Update: Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.
  • Time: Oct. 10, 2024, 4:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 10, 2024, 3:57 p.m.
    Status: Investigating
    Update: Engineers have identified a potential issue and instrumented an improvement to the system. Some users remain impacted and engineers continue to investigate further.
  • Time: Oct. 10, 2024, 3:33 p.m.
    Status: Investigating
    Update: Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.

Updates:

  • Time: Sept. 18, 2024, 9:47 a.m.
    Status: Resolved
    Update: Restoration efforts have been completed, and we are seeing successful fax sending and receiving. Faxes are accessible in portals as intended. This incident is resolved.
  • Time: Sept. 18, 2024, 8:44 a.m.
    Status: Identified
    Update: Engineers continue with restoration efforts and are making positive progress. We will update you as we complete these efforts. Inbound faxes via email are still being queued.
  • Time: Sept. 18, 2024, 7:32 a.m.
    Status: Identified
    Update: Restoration efforts are still underway. We will continue to update through the completion of these efforts. Inbound faxes via email are still being queued.
  • Time: Sept. 18, 2024, 6:34 a.m.
    Status: Identified
    Update: We are currently experiencing an issue sending and receiving faxes. Engineers know the cause and are working to restore service as quickly as possible. Inbound faxes via email are queuing at this time and will be received upon restoration.

Updates:

  • Time: Aug. 15, 2024, 11:41 p.m.
    Status: Resolved
    Update: The delay in call history has been addressed, and users are receiving their details in real-time. This incident has been resolved.
  • Time: Aug. 15, 2024, 11:11 p.m.
    Status: Identified
    Update: The delay for call history is decreasing as remediation efforts remain underway. We will continue to update until these actions are complete and call history is reflected in real time.
  • Time: Aug. 15, 2024, 9:25 p.m.
    Status: Identified
    Update: The issue has been identified and teams are working toward resolution. We will continue to provide updates as more information is available.
  • Time: Aug. 15, 2024, 7:36 p.m.
    Status: Investigating
    Update: We are currently investigating a delay in NextivaONE's call history, which is additionally causing a delay in the events received into Analytics. We will continue to update through investigation.

Updates:

  • Time: Aug. 7, 2024, 3:42 p.m.
    Status: Resolved
    Update: Restoration efforts through the night were successful, and vFax notifications are flowing now as intended. This incident has been resolved.
  • Time: Aug. 7, 2024, 5:32 a.m.
    Status: Identified
    Update: Restoration efforts remain underway. We appreciate your patience during this time and will update you as new information becomes available.
  • Time: Aug. 7, 2024, 1:08 a.m.
    Status: Identified
    Update: Engineers are implementing a fix for this issue. We will continue to update through completion.
  • Time: Aug. 6, 2024, 11:43 p.m.
    Status: Investigating
    Update: Nextiva vFAX customers are currently experiencing intermittent issues or delays with vFax notifications. Our engineers are aware of this and are working to resolve the issue as quickly as possible.

Updates:

  • Time: June 24, 2024, 9:24 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: June 24, 2024, 8:56 p.m.
    Status: Monitoring
    Update: Remediation efforts have been completed, and outbound fax is flowing as intended. There may be a delay at this time while all outbound messages are processed. We will monitor for 30 minutes to ensure full resolution.
  • Time: June 24, 2024, 7:11 p.m.
    Status: Identified
    Update: Restoration efforts are still underway to restore outbound faxes. We appreciate your patience during this work while we ensure all other fax functionalities are unimpacted. We will continue to update through completion.
  • Time: June 24, 2024, 5:54 p.m.
    Status: Identified
    Update: The fix for this issue is still underway. We will continue to update as more information becomes available
  • Time: June 24, 2024, 4:50 p.m.
    Status: Identified
    Update: The issue has been identified, and engineers are working to remediate the problem.
  • Time: June 24, 2024, 4:05 p.m.
    Status: Investigating
    Update: Engineers remain engaged in investigating the issue. We will continue to update as the problem continues.
  • Time: June 24, 2024, 3:24 p.m.
    Status: Investigating
    Update: Nextiva vFAX customers are currently experiencing issues sending outbound faxes. Inbound fax is unimpacted at this time. Our engineers are aware of this and are working to resolve the issue as quickly as possible.

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Frequently Asked Questions - Nextiva

Is there a Nextiva outage?
The current status of Nextiva is: Systems Active
Where can I find the official status page of Nextiva?
The official status page for Nextiva is here
How can I get notified if Nextiva is down or experiencing an outage?
To get notified of any status changes to Nextiva, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nextiva every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nextiva do?
Nextiva offers a collaboration tool that streamlines business communications, allowing for increased productivity with fewer apps. Try it for free.