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Is there an Nextiva outage?

Nextiva status: Systems Active

Last checked: 39 seconds ago

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Nextiva outages and incidents

Outage and incident data over the last 30 days for Nextiva.

There have been 1 outages or incidents for Nextiva in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nextiva

Outlogger tracks the status of these components for Xero:

Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active
Component Status
Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active

Latest Nextiva outages and incidents.

View the latest incidents for Nextiva and check for official updates:

Updates:

  • Time: Nov. 5, 2024, 11:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 5, 2024, 10:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 5, 2024, 9:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 5, 2024, 9:37 p.m.
    Status: Investigating
    Update: Some Nextiva Contact Center users are experiencing issues with their outbound campaign dialers. Engineers are engaged and investigating.

Updates:

  • Time: Oct. 18, 2024, 6:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2024, 4:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 18, 2024, 3:26 p.m.
    Status: Investigating
    Update: Some users are intermittently encountering an issue where transcriptions do not appear after calls. Engineers are engaged and investigating.

Updates:

  • Time: Oct. 10, 2024, 6:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 10, 2024, 5:31 p.m.
    Status: Monitoring
    Update: Users are able to log into Nextiva Contact Center. Engineers are monitoring to ensure no further impact.
  • Time: Oct. 10, 2024, 5:03 p.m.
    Status: Investigating
    Update: Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.
  • Time: Oct. 10, 2024, 4:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 10, 2024, 3:57 p.m.
    Status: Investigating
    Update: Engineers have identified a potential issue and instrumented an improvement to the system. Some users remain impacted and engineers continue to investigate further.
  • Time: Oct. 10, 2024, 3:33 p.m.
    Status: Investigating
    Update: Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.

Updates:

  • Time: Sept. 18, 2024, 9:47 a.m.
    Status: Resolved
    Update: Restoration efforts have been completed, and we are seeing successful fax sending and receiving. Faxes are accessible in portals as intended. This incident is resolved.
  • Time: Sept. 18, 2024, 8:44 a.m.
    Status: Identified
    Update: Engineers continue with restoration efforts and are making positive progress. We will update you as we complete these efforts. Inbound faxes via email are still being queued.
  • Time: Sept. 18, 2024, 7:32 a.m.
    Status: Identified
    Update: Restoration efforts are still underway. We will continue to update through the completion of these efforts. Inbound faxes via email are still being queued.
  • Time: Sept. 18, 2024, 6:34 a.m.
    Status: Identified
    Update: We are currently experiencing an issue sending and receiving faxes. Engineers know the cause and are working to restore service as quickly as possible. Inbound faxes via email are queuing at this time and will be received upon restoration.

Updates:

  • Time: Aug. 15, 2024, 11:41 p.m.
    Status: Resolved
    Update: The delay in call history has been addressed, and users are receiving their details in real-time. This incident has been resolved.
  • Time: Aug. 15, 2024, 11:11 p.m.
    Status: Identified
    Update: The delay for call history is decreasing as remediation efforts remain underway. We will continue to update until these actions are complete and call history is reflected in real time.
  • Time: Aug. 15, 2024, 9:25 p.m.
    Status: Identified
    Update: The issue has been identified and teams are working toward resolution. We will continue to provide updates as more information is available.
  • Time: Aug. 15, 2024, 7:36 p.m.
    Status: Investigating
    Update: We are currently investigating a delay in NextivaONE's call history, which is additionally causing a delay in the events received into Analytics. We will continue to update through investigation.

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Frequently Asked Questions - Nextiva

Is there a Nextiva outage?
The current status of Nextiva is: Systems Active
Where can I find the official status page of Nextiva?
The official status page for Nextiva is here
How can I get notified if Nextiva is down or experiencing an outage?
To get notified of any status changes to Nextiva, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nextiva every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nextiva do?
Nextiva offers a collaboration tool that streamlines business communications, allowing for increased productivity with fewer apps. Try it for free.

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