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Is there an Nextiva outage?

Nextiva status: Systems Active

Last checked: 59 seconds ago

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Nextiva outages and incidents

Outage and incident data over the last 30 days for Nextiva.

There have been 1 outages or incidents for Nextiva in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nextiva

Outlogger tracks the status of these components for Xero:

Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active
Component Status
Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active

Latest Nextiva outages and incidents.

View the latest incidents for Nextiva and check for official updates:

Updates:

  • Time: Feb. 6, 2024, 10:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 6, 2024, 9:15 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the results. At this time users should no longer be experiencing intermittent one-way audio on voice calls.
  • Time: Feb. 6, 2024, 8:59 p.m.
    Status: Identified
    Update: We are monitoring the results of the implemented fix. We will continue to update through full resolution.
  • Time: Feb. 6, 2024, 7:44 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. We will continue to update as new information is available.
  • Time: Feb. 6, 2024, 6:59 p.m.
    Status: Investigating
    Update: Engineers are continuing to investigate. We will provide further updates within the next hour or as new information is available.
  • Time: Feb. 6, 2024, 6:05 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. We will provide further updates within the next hour or as new information is available.
  • Time: Feb. 6, 2024, 4:55 p.m.
    Status: Investigating
    Update: Engineers are continuing to investigate.
  • Time: Feb. 6, 2024, 3:52 p.m.
    Status: Investigating
    Update: A subset of users are experiencing intermittent one-way audio on voice calls. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: Jan. 17, 2024, 7:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 17, 2024, 6:23 p.m.
    Status: Monitoring
    Update: The issue has been identified and a fix implemented. Users are advised to restart their session in order for registration to complete.
  • Time: Jan. 17, 2024, 5:53 p.m.
    Status: Investigating
    Update: Some users are experiencing issues registering their NextivaONE Softphone. Engineers are engaged and investigating.

Updates:

  • Time: Nov. 16, 2023, 2:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2023, 12:56 a.m.
    Status: Monitoring
    Update: Access and login to all applications have recovered and we are now monitoring the results of restoration efforts.
  • Time: Nov. 16, 2023, 12:07 a.m.
    Status: Identified
    Update: We continue to see improvement for users and are working to fully resolve this issue.
  • Time: Nov. 15, 2023, 11:31 p.m.
    Status: Identified
    Update: We are seeing improvement after recent changes and continue to work to fully resolve this issue.
  • Time: Nov. 15, 2023, 10:56 p.m.
    Status: Identified
    Update: Engineers are continuing to work on the fix for this issue.
  • Time: Nov. 15, 2023, 10:08 p.m.
    Status: Identified
    Update: Engineers are continuing to work on the fix for this issue.
  • Time: Nov. 15, 2023, 9:10 p.m.
    Status: Identified
    Update: A subset of users experiencing registration issues have confirmed resolution. Engineers are engaged working through the remaining issues.
  • Time: Nov. 15, 2023, 9 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 15, 2023, 8:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 15, 2023, 8:22 p.m.
    Status: Investigating
    Update: We are continuing to investigate.
  • Time: Nov. 15, 2023, 7:53 p.m.
    Status: Investigating
    Update: Nextiva customers are currently experiencing issues while loading the NextOS Platform and/or NextivaONE. Additionally, some users are not able to successfully login with their known username and password. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: Nov. 10, 2023, 7:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2023, 7:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. At this time communication histories are loading as intended.
  • Time: Nov. 10, 2023, 7:15 p.m.
    Status: Identified
    Update: A fix has been implemented and we are monitoring the results. At this time communication histories are loading as intended.
  • Time: Nov. 10, 2023, 7 p.m.
    Status: Identified
    Update: A subset of Nextiva customers are currently experiencing issues while loading communication histories within NextivaONE. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: Nov. 8, 2023, 8:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 5:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 8, 2023, 5:26 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 8, 2023, 4:53 p.m.
    Status: Investigating
    Update: A subset of Nextiva customers are currently experiencing issues while loading communication histories within NextivaONE. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

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Frequently Asked Questions - Nextiva

Is there a Nextiva outage?
The current status of Nextiva is: Systems Active
Where can I find the official status page of Nextiva?
The official status page for Nextiva is here
How can I get notified if Nextiva is down or experiencing an outage?
To get notified of any status changes to Nextiva, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nextiva every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nextiva do?
Nextiva offers a collaboration tool that streamlines business communications, allowing for increased productivity with fewer apps. Try it for free.

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