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Is there an Nextiva outage?

Nextiva status: Systems Active

Last checked: 8 minutes ago

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Nextiva outages and incidents

Outage and incident data over the last 30 days for Nextiva.

There have been 1 outages or incidents for Nextiva in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nextiva

Outlogger tracks the status of these components for Xero:

Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active
Component Status
Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active

Latest Nextiva outages and incidents.

View the latest incidents for Nextiva and check for official updates:

Updates:

  • Time: May 26, 2023, 7:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 26, 2023, 3:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 26, 2023, 2:37 p.m.
    Status: Investigating
    Update: A subset of Nextiva customers are currently experiencing issues when attempting to log into the NextOS Platform service. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: May 9, 2023, 6:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 9, 2023, 3:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 9, 2023, 3:07 p.m.
    Status: Investigating
    Update: A subset of Nextiva customers are currently experiencing issues with their NextivaONE phone registration. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: April 4, 2023, 9:16 p.m.
    Status: Resolved
    Update: This incident has been resolved. vFax notifications and messages are being received as expected.
  • Time: April 4, 2023, 6:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring as the fax notifications continue to process through.
  • Time: April 4, 2023, 5:38 p.m.
    Status: Investigating
    Update: Engineers remain engaged in investigating the issue. We will continue to update as the issue continues. Thank you for your patience.
  • Time: April 4, 2023, 3:51 p.m.
    Status: Investigating
    Update: A subset of Nextiva vFAX customers are experiencing delays in receiving fax notifications. Outbound faxes have no issues at this point. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: March 1, 2023, 7:15 a.m.
    Status: Resolved
    Update: The scheduled maintenance to the hardware for recorder.nextiva.com has been completed. We thank you for your patience as access to the call recording portal has now returned.
  • Time: Feb. 28, 2023, 10:21 p.m.
    Status: Identified
    Update: We are continuing to monitor the maintenance through to completion. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Feb. 28, 2023, 3:26 p.m.
    Status: Identified
    Update: Engineers remain engaged while the extended maintenance continues. Once this is completed portal access for affected users will be restored. The next update will be in 4 hours, or as soon as more information becomes available. We thank you for your patience in this extended event.
  • Time: Feb. 28, 2023, 5:06 a.m.
    Status: Identified
    Update: We appreciate your patience while this extended maintenance completes. We will continue to provide updates until this finishes. The next update will be in 4 hours, or as soon as more information becomes available.
  • Time: Feb. 27, 2023, 11:19 p.m.
    Status: Identified
    Update: Engineers remain engaged while the ongoing maintenance of recorder.nextiva.com continues. Please note no recordings will be lost and you will be able to access all recordings after the maintenance has been completed. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Feb. 27, 2023, 7:28 p.m.
    Status: Identified
    Update: We appreciate your patience while our maintenance runs through to completion for recorder.nextiva.com. We will continue to provide updates until this is completed.
  • Time: Feb. 27, 2023, 4:04 p.m.
    Status: Identified
    Update: The maintenance is still in progress. We will continue to provide updates as necessary.
  • Time: Feb. 27, 2023, 2:33 p.m.
    Status: Identified
    Update: The scheduled maintenance to the hardware for recorder.nextiva.com is still in progress. While this continues, customers will be unable to access this call recording portal during the maintenance period. No recordings will be lost and you will be able to access all recordings after the maintenance has been completed. We will continue to update until this is completed.

Updates:

  • Time: Jan. 10, 2023, 8:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 10, 2023, 5:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 10, 2023, 5:14 p.m.
    Status: Investigating
    Update: A subset of Nextiva customers are currently experiencing intermittent phone registration issues. Our engineers are aware of this and are working toward its resolution. Thank you for your patience.

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Frequently Asked Questions - Nextiva

Is there a Nextiva outage?
The current status of Nextiva is: Systems Active
Where can I find the official status page of Nextiva?
The official status page for Nextiva is here
How can I get notified if Nextiva is down or experiencing an outage?
To get notified of any status changes to Nextiva, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nextiva every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nextiva do?
Nextiva offers a collaboration tool that streamlines business communications, allowing for increased productivity with fewer apps. Try it for free.

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