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Is there an NinjaCat outage?

NinjaCat status: Systems Active

Last checked: 3 minutes ago

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NinjaCat outages and incidents

Outage and incident data over the last 30 days for NinjaCat.

There have been 1 outages or incidents for NinjaCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for NinjaCat

Outlogger tracks the status of these components for Xero:

Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Test Component Active
Component Status
Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Active
Test Component Active

Latest NinjaCat outages and incidents.

View the latest incidents for NinjaCat and check for official updates:

Updates:

  • Time: Jan. 11, 2024, 4:08 p.m.
    Status: Resolved
    Update: This incident has been resolved. We identified an outage in our web infrastructure that caused the site to go down after we deployed a release. We are working on identifying and alerting our team in case this happens again in the short term. In addition, long term infrastructure upgrades are being planned for the first half of 2024. If you continue to see any effects from the outage yesterday, please reach out to NinjaCat Support. Thank you for your patience while we resolved this issue.
  • Time: Jan. 11, 2024, 1:55 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 10, 2024, 8:56 p.m.
    Status: Identified
    Update: The site is back up and we're continuing to investigate the root cause. We're monitoring the system to ensure things are working as expected.
  • Time: Jan. 10, 2024, 7:43 p.m.
    Status: Investigating
    Update: We're aware of an outage with our site and are actively investigating.

Updates:

  • Time: Jan. 11, 2024, 4:08 p.m.
    Status: Resolved
    Update: This incident has been resolved. We identified an outage in our web infrastructure that caused the site to go down after we deployed a release. We are working on identifying and alerting our team in case this happens again in the short term. In addition, long term infrastructure upgrades are being planned for the first half of 2024. If you continue to see any effects from the outage yesterday, please reach out to NinjaCat Support. Thank you for your patience while we resolved this issue.
  • Time: Jan. 11, 2024, 1:55 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 10, 2024, 8:56 p.m.
    Status: Identified
    Update: The site is back up and we're continuing to investigate the root cause. We're monitoring the system to ensure things are working as expected.
  • Time: Jan. 10, 2024, 7:43 p.m.
    Status: Investigating
    Update: We're aware of an outage with our site and are actively investigating.

Updates:

  • Time: Dec. 14, 2023, 10:29 p.m.
    Status: Resolved
    Update: Facebook reports should now be operational.
  • Time: Dec. 12, 2023, 7:37 p.m.
    Status: Identified
    Update: Users may currently experience issues with failing Facebook reports due to a recent Facebook upgrade. Instagram reports are mostly unaffected. We've identified the issue and are working towards a fix.

Updates:

  • Time: Dec. 14, 2023, 10:29 p.m.
    Status: Resolved
    Update: Facebook reports should now be operational.
  • Time: Dec. 12, 2023, 7:37 p.m.
    Status: Identified
    Update: Users may currently experience issues with failing Facebook reports due to a recent Facebook upgrade. Instagram reports are mostly unaffected. We've identified the issue and are working towards a fix.

Updates:

  • Time: Oct. 11, 2023, 10:22 p.m.
    Status: Resolved
    Update: We have resolved the incident. Impact was limited to user facing configuration screens where NinjaCat calls Facebook APIs. No data retrieval was affected by this issue. If you have questions or concerns, please reach out to NinjaCat support. Thank you for your patience!
  • Time: Oct. 11, 2023, 7:52 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 11, 2023, 7:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 11, 2023, 7:36 p.m.
    Status: Identified
    Update: We have identified an issue related to a recent release that is causing errors when connecting to Facebook. Users may see "Undefined property" when updating Facebook Data Sources. We are working to resolve the issue and will have an update very soon.

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Frequently Asked Questions - NinjaCat

Is there a NinjaCat outage?
The current status of NinjaCat is: Systems Active
Where can I find the official status page of NinjaCat?
The official status page for NinjaCat is here
How can I get notified if NinjaCat is down or experiencing an outage?
To get notified of any status changes to NinjaCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of NinjaCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does NinjaCat do?
This service offers digital marketing performance management, reporting, monitoring, and call tracking for brands, agencies, and media companies. A free demo is available for sign-up.

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