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Is there an NinjaCat outage?

NinjaCat status: Systems Active

Last checked: 10 minutes ago

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NinjaCat outages and incidents

Outage and incident data over the last 30 days for NinjaCat.

There have been 1 outages or incidents for NinjaCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for NinjaCat

Outlogger tracks the status of these components for Xero:

Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Test Component Active
Component Status
Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Active
Test Component Active

Latest NinjaCat outages and incidents.

View the latest incidents for NinjaCat and check for official updates:

Updates:

  • Time: Oct. 11, 2023, 10:22 p.m.
    Status: Resolved
    Update: We have resolved the incident. Impact was limited to user facing configuration screens where NinjaCat calls Facebook APIs. No data retrieval was affected by this issue. If you have questions or concerns, please reach out to NinjaCat support. Thank you for your patience!
  • Time: Oct. 11, 2023, 7:52 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 11, 2023, 7:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 11, 2023, 7:36 p.m.
    Status: Identified
    Update: We have identified an issue related to a recent release that is causing errors when connecting to Facebook. Users may see "Undefined property" when updating Facebook Data Sources. We are working to resolve the issue and will have an update very soon.

Updates:

  • Time: Oct. 10, 2023, 3:58 p.m.
    Status: Resolved
    Update: This issue has been resolved, and we are closing this incident. Thank you again for your patience while we worked to resolve it.
  • Time: Oct. 9, 2023, 8:58 p.m.
    Status: Monitoring
    Update: Our engineering team has identified the issue with LinkedIn application scope changes and is releasing a fix to production. We will monitor this fix for the next several hours and close this issue once we feel confident it is fully resolved. Thank you for your patience.
  • Time: Oct. 9, 2023, 7:44 p.m.
    Status: Investigating
    Update: We are aware of an issue where LinkedIn is not able to be added as a new data connection, and updating the token in the NinjaCat UI is also not working. Our engineering team is investigating and we will update this incident as we learn more.

Updates:

  • Time: Oct. 10, 2023, 3:58 p.m.
    Status: Resolved
    Update: This issue has been resolved, and we are closing this incident. Thank you again for your patience while we worked to resolve it.
  • Time: Oct. 9, 2023, 8:58 p.m.
    Status: Monitoring
    Update: Our engineering team has identified the issue with LinkedIn application scope changes and is releasing a fix to production. We will monitor this fix for the next several hours and close this issue once we feel confident it is fully resolved. Thank you for your patience.
  • Time: Oct. 9, 2023, 7:44 p.m.
    Status: Investigating
    Update: We are aware of an issue where LinkedIn is not able to be added as a new data connection, and updating the token in the NinjaCat UI is also not working. Our engineering team is investigating and we will update this incident as we learn more.

Updates:

  • Time: Sept. 18, 2023, 5:43 p.m.
    Status: Resolved
    Update: From Wednesday evening, the 13th, through Friday evening, the 15th, Table Widgets within reports were at risk of not displaying / displaying as blank. This issue was identified and resolved Friday evening. Any reports run during that timeframe have potential of missing table widgets. These reports would need to be rerun in order to resolve.

Updates:

  • Time: Sept. 18, 2023, 5:43 p.m.
    Status: Resolved
    Update: From Wednesday evening, the 13th, through Friday evening, the 15th, Table Widgets within reports were at risk of not displaying / displaying as blank. This issue was identified and resolved Friday evening. Any reports run during that timeframe have potential of missing table widgets. These reports would need to be rerun in order to resolve.

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Frequently Asked Questions - NinjaCat

Is there a NinjaCat outage?
The current status of NinjaCat is: Systems Active
Where can I find the official status page of NinjaCat?
The official status page for NinjaCat is here
How can I get notified if NinjaCat is down or experiencing an outage?
To get notified of any status changes to NinjaCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of NinjaCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does NinjaCat do?
This service offers digital marketing performance management, reporting, monitoring, and call tracking for brands, agencies, and media companies. A free demo is available for sign-up.

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