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Is there an Obsidian Security outage?

Obsidian Security status: Systems Active

Last checked: 8 minutes ago

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Obsidian Security outages and incidents

Outage and incident data over the last 30 days for Obsidian Security.

There have been 3 outages or incidents for Obsidian Security in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Obsidian Security

Outlogger tracks the status of these components for Xero:

Extend Active
Integration Management Active
Notification Active
Posture Management Active
Security Advisory Active
Threat Management Active
Action Policies Active
Admin Authentication & SSO Active
Admin Portal and UI Active
API Active
Connections (SaaS Applications) Active
Reporting Active
Workflow Integrations Active
Component Status
Extend Active
Integration Management Active
Notification Active
Posture Management Active
Security Advisory Active
Threat Management Active
Active
Action Policies Active
Admin Authentication & SSO Active
Admin Portal and UI Active
API Active
Connections (SaaS Applications) Active
Reporting Active
Workflow Integrations Active

Latest Obsidian Security outages and incidents.

View the latest incidents for Obsidian Security and check for official updates:

Updates:

  • Time: Oct. 5, 2024, 8:41 p.m.
    Status: Resolved
    Update: All tenants have been successfully updated with the latest Activity Data. Our teams will continue to monitor the system closely. Should you have any further questions or require assistance, please feel free to reach out to our support teams.
  • Time: Oct. 5, 2024, 7:11 p.m.
    Status: Monitoring
    Update: Good news! The activity data is catching up, and we are closely monitoring the system's performance. We will provide another update once the system is fully up to date with the activity data. An update will be sent once the activity data is fully up to date across all tenants. Thank you for your patience.
  • Time: Oct. 5, 2024, 9:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 5, 2024, 4:34 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 4, 2024, 9:13 p.m.
    Status: Investigating
    Update: We have identified an issue that may result in delayed event population within the activity module. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.

Updates:

  • Time: Sept. 26, 2024, 9:28 p.m.
    Status: Resolved
    Update: Our teams have successfully mitigated the problem, and is now functioning at optimal performance. Thank you for your patience and understanding while we worked to address this matter. Your continued support and cooperation during this process are greatly appreciated.
  • Time: Sept. 26, 2024, 7:42 p.m.
    Status: Investigating
    Update: We have identified an issue that may result in increased load times for the activity module. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.

Updates:

  • Time: Sept. 25, 2024, 1:40 p.m.
    Status: Resolved
    Update: All tenants are now fully up to date with the latest Activity Data. Our teams will continue to monitor this from our side, however, this incident is now being marked as resolved. Please reach out to our support teams in case you have any questions.
  • Time: Sept. 25, 2024, 3:01 a.m.
    Status: Monitoring
    Update: We have made significant progress in reducing the activity data backlog. The delay now affects only a small number of tenants, and they are recovering at a steady pace. We expect full recovery within the next 6-8 hours. An update will be sent once the activity data is fully up to date across all tenants. If you have any questions, please feel free to contact our support team.
  • Time: Sept. 24, 2024, 10:33 p.m.
    Status: Monitoring
    Update: Good news! The activity data is catching up, and we are closely monitoring the system's performance. We will provide another update once the system is fully up to date with the activity data. Thank you for your patience.
  • Time: Sept. 24, 2024, 10:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this issue on our side. There are still a few tenants where the activity data is not latest and is recovering swiftly.
  • Time: Sept. 24, 2024, 6:26 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this issue on our side. There are still a few tenants where the activity data is not latest and is recovering swiftly.
  • Time: Sept. 24, 2024, 4:21 p.m.
    Status: Identified
    Update: We have detected a delay in fetching Activity Data for a subset of customers. Impact: Activity Data: Some customers may experience delays of several hours before their activity data is fully updated. Alert Processing: A limited number of alerts may also be delayed during this time. Current Status: Our teams are actively working to optimize processes and clear the data backlog. Next Steps: We expect this issue to be resolved within a few hours. Please open a support ticket via the normal channels if you require more information or assistance.

Updates:

  • Time: Aug. 21, 2024, 12:07 p.m.
    Status: Resolved
    Update: The issue has been resolved, and users should now be able to log in successfully.
  • Time: Aug. 21, 2024, noon
    Status: Identified
    Update: We have identified the issue and are working on a fix.
  • Time: Aug. 21, 2024, 11:58 a.m.
    Status: Investigating
    Update: We are currently experiencing issues with the login process for users with Multi-Factor Authentication (MFA) enabled iUsers may encounter failures when attempting to log in with their username and password due to invalid MFA. Please note that Single Sign-On (SSO) functionality is working as expected.

Updates:

  • Time: Aug. 16, 2024, 12:05 a.m.
    Status: Resolved
    Update: The incident has been resolved. Thank you for your cooperation. If you experience any further issues, please don't hesitate to reach out to our support team
  • Time: Aug. 15, 2024, 9:53 p.m.
    Status: Identified
    Update: The root cause has been identified, and a fix is currently under review.
  • Time: Aug. 15, 2024, 9:48 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 15, 2024, 9:48 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting a subset of Okta posture rules. Impacted customers may find that the rules noted below will have unexpectedly moved from a failing to passing state. In the course of addressing the underlying cause, and rules being reverted to their proper state, posture drift alerts may be received. #Global session policies with long max session lifetime #Global session policies without MFA required #Policies in Okta with zero assigned rules #Global session policies with long session timeout #Users only covered by the default global session sign-on rule # Sign-on policies with MFA required on new devices only

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Frequently Asked Questions - Obsidian Security

Is there a Obsidian Security outage?
The current status of Obsidian Security is: Systems Active
Where can I find the official status page of Obsidian Security?
The official status page for Obsidian Security is here
How can I get notified if Obsidian Security is down or experiencing an outage?
To get notified of any status changes to Obsidian Security, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Obsidian Security every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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