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Is there an Obsidian Security outage?

Obsidian Security status: Systems Active

Last checked: 4 minutes ago

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Obsidian Security outages and incidents

Outage and incident data over the last 30 days for Obsidian Security.

There have been 3 outages or incidents for Obsidian Security in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Obsidian Security

Outlogger tracks the status of these components for Xero:

Extend Active
Integration Management Active
Notification Active
Posture Management Active
Security Advisory Active
Threat Management Active
Action Policies Active
Admin Authentication & SSO Active
Admin Portal and UI Active
API Active
Connections (SaaS Applications) Active
Reporting Active
Workflow Integrations Active
Component Status
Extend Active
Integration Management Active
Notification Active
Posture Management Active
Security Advisory Active
Threat Management Active
Active
Action Policies Active
Admin Authentication & SSO Active
Admin Portal and UI Active
API Active
Connections (SaaS Applications) Active
Reporting Active
Workflow Integrations Active

Latest Obsidian Security outages and incidents.

View the latest incidents for Obsidian Security and check for official updates:

Updates:

  • Time: July 11, 2024, 6:36 p.m.
    Status: Resolved
    Update: The issue has been resolved and confirmed to be working as expected. We appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to reach out.
  • Time: July 11, 2024, 6:16 p.m.
    Status: Monitoring
    Update: The fix has been deployed and is currently under monitoring. We are closely observing the system to ensure the issue is fully resolved. Further updates will be provided as needed.
  • Time: July 11, 2024, 4:41 p.m.
    Status: Identified
    Update: Update 1: The engineering team has identified the root cause of the issue . They are actively working on a resolution. We apologize for any inconvenience caused and appreciate your patience. Further updates will be provided as soon as more information is available.
  • Time: July 11, 2024, 3:29 p.m.
    Status: Identified
    Update: Our systems have detected an issue impacting Microsoft posture settings that may result in "No Data" being displayed for a subset of settings. Our engineering team is currently working to address the underlying issue. Additional status updates will be posted at 9:30am PDT

Updates:

  • Time: July 11, 2024, 6:36 p.m.
    Status: Resolved
    Update: The issue has been resolved and confirmed to be working as expected. We appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to reach out.
  • Time: July 11, 2024, 6:16 p.m.
    Status: Monitoring
    Update: The fix has been deployed and is currently under monitoring. We are closely observing the system to ensure the issue is fully resolved. Further updates will be provided as needed.
  • Time: July 11, 2024, 4:41 p.m.
    Status: Identified
    Update: Update 1: The engineering team has identified the root cause of the issue . They are actively working on a resolution. We apologize for any inconvenience caused and appreciate your patience. Further updates will be provided as soon as more information is available.
  • Time: July 11, 2024, 3:29 p.m.
    Status: Identified
    Update: Our systems have detected an issue impacting Microsoft posture settings that may result in "No Data" being displayed for a subset of settings. Our engineering team is currently working to address the underlying issue. Additional status updates will be posted at 9:30am PDT

Updates:

  • Time: March 3, 2024, 4:46 p.m.
    Status: Resolved
    Update: All tenants are now fully up to date with the latest Activity Data as of 6 hours ago. Our teams will continue to monitor this from our side, however, this incident is now being marked as resolved. Please reach out to our support teams in case you have any questions.
  • Time: March 2, 2024, 4:26 p.m.
    Status: Monitoring
    Update: We have made significant progress in reducing the backlog overnight and the delay remains only in a small number of tenants which are recovering at a good pace. We expect the delay to be fully recovered in the next 6-8 hours. We will send an update once the activity data is latest across all tenants. Please contact our support team in case of any questions.
  • Time: March 2, 2024, 2:09 a.m.
    Status: Monitoring
    Update: Our teams have put measures in place to normalize the infrastructure responsible for processing activity data. We will be monitoring overnight and expect to make significant progress to reduce the overall delay and backlog. We will share next updates on the overall progress of recovery in the PST morning hours. Please contact our support team in case you have any questions.
  • Time: March 1, 2024, 10:51 p.m.
    Status: Monitoring
    Update: We are aware of a few instances in which some tenants are still seeing delays with Activity data not being the latest. During our efforts to clear the delay in processing the events, we encountered an infrastructure issue which has caused the recovery process to not scale to our expectations. Our teams are continuing to work on optimizing the recovery process to clear the backlog. Next update with more concrete timelines on full recovery will be shared in next 3 hours. Please contact our support team in case you have any questions.
  • Time: Feb. 29, 2024, 9:17 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this issue on our side. There are still a few tenants where the activity data is not latest and is recovering swiftly. We expect the data to be fully latest by end of today PST. Please contact our support team for any further information that you may require.
  • Time: Feb. 28, 2024, 7:44 p.m.
    Status: Monitoring
    Update: Our systems detected a delay in fetching activity information for connections to Salesforce. Our engineering teams have since identified and resolved the underlying issue and are currently monitoring. Due to the nature of the fix deployed, it might take a few hours for the data under the 'Activity' section to become latest on our systems for a few tenants. This might also result in some delay in regards to processing of a limited set of Alerts. Please open a support ticket via the normal channels in case more information is required and we would be happy to assist you.

Updates:

  • Time: March 3, 2024, 4:46 p.m.
    Status: Resolved
    Update: All tenants are now fully up to date with the latest Activity Data as of 6 hours ago. Our teams will continue to monitor this from our side, however, this incident is now being marked as resolved. Please reach out to our support teams in case you have any questions.
  • Time: March 2, 2024, 4:26 p.m.
    Status: Monitoring
    Update: We have made significant progress in reducing the backlog overnight and the delay remains only in a small number of tenants which are recovering at a good pace. We expect the delay to be fully recovered in the next 6-8 hours. We will send an update once the activity data is latest across all tenants. Please contact our support team in case of any questions.
  • Time: March 2, 2024, 2:09 a.m.
    Status: Monitoring
    Update: Our teams have put measures in place to normalize the infrastructure responsible for processing activity data. We will be monitoring overnight and expect to make significant progress to reduce the overall delay and backlog. We will share next updates on the overall progress of recovery in the PST morning hours. Please contact our support team in case you have any questions.
  • Time: March 1, 2024, 10:51 p.m.
    Status: Monitoring
    Update: We are aware of a few instances in which some tenants are still seeing delays with Activity data not being the latest. During our efforts to clear the delay in processing the events, we encountered an infrastructure issue which has caused the recovery process to not scale to our expectations. Our teams are continuing to work on optimizing the recovery process to clear the backlog. Next update with more concrete timelines on full recovery will be shared in next 3 hours. Please contact our support team in case you have any questions.
  • Time: Feb. 29, 2024, 9:17 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this issue on our side. There are still a few tenants where the activity data is not latest and is recovering swiftly. We expect the data to be fully latest by end of today PST. Please contact our support team for any further information that you may require.
  • Time: Feb. 28, 2024, 7:44 p.m.
    Status: Monitoring
    Update: Our systems detected a delay in fetching activity information for connections to Salesforce. Our engineering teams have since identified and resolved the underlying issue and are currently monitoring. Due to the nature of the fix deployed, it might take a few hours for the data under the 'Activity' section to become latest on our systems for a few tenants. This might also result in some delay in regards to processing of a limited set of Alerts. Please open a support ticket via the normal channels in case more information is required and we would be happy to assist you.

Updates:

  • Time: Feb. 1, 2024, 3:49 a.m.
    Status: Resolved
    Update: There were issues with the WebUI and API endpoints in the Europe region that could have impacted users' authentication to the Obsidian platform. Our team has fixed the issues and is currently monitoring the services. If you are still experiencing any problems, please submit a support ticket, and we will gladly help you investigate them.

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Frequently Asked Questions - Obsidian Security

Is there a Obsidian Security outage?
The current status of Obsidian Security is: Systems Active
Where can I find the official status page of Obsidian Security?
The official status page for Obsidian Security is here
How can I get notified if Obsidian Security is down or experiencing an outage?
To get notified of any status changes to Obsidian Security, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Obsidian Security every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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